Junior/entry level. It could be ungraduated (last semesters) Department Robot.com Role Service Desk Locations San Francisco
Junior/entry level. It could be ungraduated (last semesters) Department Robot.com Role Service Desk Locations San Francisco
502 - Service Desk
$19.25 - $19.75/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ...
502 - Service Desk
$19.25 - $19.75/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ...
502 - Service Desk
San Francisco, CA · On-site
$19.25 - $19.75/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ...
502 - Service Desk
San Francisco, CA · On-site
$19.25 - $19.75/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ...
IT Helpdesk Analyst
Irvine, CA · On-site
$22.88 - $26/hr
The ideal candidate has previous customer service experience in either a restaurant or retail environment and has either 6 months of Service Desk support experience or entry-level technical training ...
IT Helpdesk Analyst
Irvine, CA · On-site
$22.88 - $26/hr
The ideal candidate has previous customer service experience in either a restaurant or retail environment and has either 6 months of Service Desk support experience or entry-level technical training ...
IT Helpdesk Analyst
$22.88 - $26/hr
The ideal candidate has previous customer service experience in either a restaurant or retail environment and has either 6 months of Service Desk support experience or entry-level technical training ...
IT Helpdesk Analyst
$22.88 - $26/hr
The ideal candidate has previous customer service experience in either a restaurant or retail environment and has either 6 months of Service Desk support experience or entry-level technical training ...
IT Helpdesk Analyst
Irvine, CA · On-site
$22.88 - $26/hr
The ideal candidate has previous customer service experience in either a restaurant or retail environment and has either 6 months of Service Desk support experience or entry-level technical training ...
IT Helpdesk Analyst
Irvine, CA · On-site
$22.88 - $26/hr
The ideal candidate has previous customer service experience in either a restaurant or retail environment and has either 6 months of Service Desk support experience or entry-level technical training ...
IT Helpdesk Analyst
Irvine, CA · On-site
$22.88 - $26/hr
The ideal candidate has previous customer service experience in either a restaurant or retail environment and has either 6 months of Service Desk support experience or entry-level technical training ...
IT Helpdesk Analyst
Irvine, CA · On-site
$22.88 - $26/hr
The ideal candidate has previous customer service experience in either a restaurant or retail environment and has either 6 months of Service Desk support experience or entry-level technical training ...
IT Help Desk Technician I
Concord, CA · On-site
$25 - $30/hr
Reporting to the Service Desk Supervisor, the IT Help Desk Level 1 Technician is an entry-level role that works with our stores, warehouse, and corporate office to support users, resolve IT issues ...
IT Help Desk Technician I
Concord, CA · On-site
$25 - $30/hr
Reporting to the Service Desk Supervisor, the IT Help Desk Level 1 Technician is an entry-level role that works with our stores, warehouse, and corporate office to support users, resolve IT issues ...
IT Help Desk Technician I
Concord, CA · On-site
$25 - $30/hr
Reporting to the Service Desk Supervisor, the IT Help Desk Level 1 Technician is an entry-level role that works with our stores, warehouse, and corporate office to support users, resolve IT issues ...
Quick apply
IT Help Desk Technician I
Concord, CA · On-site
$25 - $30/hr
Reporting to the Service Desk Supervisor, the IT Help Desk Level 1 Technician is an entry-level role that works with our stores, warehouse, and corporate office to support users, resolve IT issues ...
Disclosure Desk Associate
Folsom, CA · On-site +1
Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a ... This role may provide guidance to new or entry-level team members as needed. This is a remote ...
Disclosure Desk Associate
Folsom, CA · On-site +1
Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a ... This role may provide guidance to new or entry-level team members as needed. This is a remote ...
In this entry-level on-site position, you will assist in supporting our customers and their fielded ... Monitor and respond to support tickets in Salesforce Service Desk or similar ticketing systems
In this entry-level on-site position, you will assist in supporting our customers and their fielded ... Monitor and respond to support tickets in Salesforce Service Desk or similar ticketing systems
Front Desk/Management
Tarzana, CA · On-site
$18.42 - $23/hr
Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to ... Job Types: Full-time, Part-time Pay: Entry Level Front Desk Position starts $18.42 per hour ...
New
Quick apply
Front Desk/Management
Tarzana, CA · On-site
$18.42 - $23/hr
Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to ... Job Types: Full-time, Part-time Pay: Entry Level Front Desk Position starts $18.42 per hour ...
New
Front Desk/Management
Tarzana, CA · On-site
$18.42 - $23/hr
Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to ... Job Types: Full-time, Part-time Pay: Entry Level Front Desk Position starts $18.42 per hour ...
New
Quick apply
Front Desk/Management
Tarzana, CA · On-site
$18.42 - $23/hr
Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to ... Job Types: Full-time, Part-time Pay: Entry Level Front Desk Position starts $18.42 per hour ...
New
Front Desk Manager
Los Angeles, CA · On-site
$18.25 - $23.75/hr
JOB SUMMARY Entry level management position that is responsible for leading and assisting with the ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ...
Front Desk Manager
Los Angeles, CA · On-site
$18.25 - $23.75/hr
JOB SUMMARY Entry level management position that is responsible for leading and assisting with the ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ...
Front Desk Manager
Los Angeles, CA · On-site
$28.37 - $36.06/hr
JOB SUMMARY Entry level management position that is responsible for leading and assisting with the ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ...
Front Desk Manager
Los Angeles, CA · On-site
$28.37 - $36.06/hr
JOB SUMMARY Entry level management position that is responsible for leading and assisting with the ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ...
Front Desk Administrator
San Diego, CA · On-site
$22 - $25/hr
... service that extends to both our clients and our employees. We are seeking a Front Desk Administrator to join our team. This is an entry-level position with growth opportunities, ideal for someone ...
Quick apply
Front Desk Administrator
San Diego, CA · On-site
$22 - $25/hr
... service that extends to both our clients and our employees. We are seeking a Front Desk Administrator to join our team. This is an entry-level position with growth opportunities, ideal for someone ...
Front Desk Administrator
San Diego, CA · On-site
$22 - $25/hr
... service that extends to both our clients and our employees. We are seeking a Front Desk Administrator to join our team. This is an entry-level position with growth opportunities, ideal for someone ...
Quick apply
Front Desk Administrator
San Diego, CA · On-site
$22 - $25/hr
... service that extends to both our clients and our employees. We are seeking a Front Desk Administrator to join our team. This is an entry-level position with growth opportunities, ideal for someone ...
Be Seen First
Front Desk Agent
Vista, CA · On-site
$18/hr
This is not an entry level position and only those with hotel front desk experience will be ... Reporting to the Guest Services Manager, responsibilities and essential job functions include but ...
Quick apply
Be Seen First
Front Desk Agent
Vista, CA · On-site
$18/hr
This is not an entry level position and only those with hotel front desk experience will be ... Reporting to the Guest Services Manager, responsibilities and essential job functions include but ...
Dental Receptionist / Front Desk
Los Angeles, CA · On-site
$16.25 - $20.75/hr
This is not an entry-level position. Candidates must have hands-on dental front office experience ... Exceptional customer service is a non-negotiable requirement for this position. This successful ...
Dental Receptionist / Front Desk
Los Angeles, CA · On-site
$16.25 - $20.75/hr
This is not an entry-level position. Candidates must have hands-on dental front office experience ... Exceptional customer service is a non-negotiable requirement for this position. This successful ...
Front Desk Representative
Bellflower, CA · On-site
$24 - $26.01/hr
... service and administrative support to ensure smooth operations of the front desk. This entry-level position is ideal for candidates with strong communication skills and a desire to work in a fast ...
Front Desk Representative
Bellflower, CA · On-site
$24 - $26.01/hr
... service and administrative support to ensure smooth operations of the front desk. This entry-level position is ideal for candidates with strong communication skills and a desire to work in a fast ...
Entry Level Service Desk information
See California salary details
$8.54 - $11.17
6% of jobs
$11.17 - $13.80
9% of jobs
$14.60 is the 25th percentile. Wages below this are outliers.
$13.80 - $16.43
31% of jobs
The median wage is $16.82 / hr.
$16.43 - $19.07
25% of jobs
$20.78 is the 75th percentile. Wages above this are outliers.
$19.07 - $21.70
5% of jobs
$21.70 - $24.33
9% of jobs
$24.33 - $26.96
5% of jobs
$26.96 - $29.59
4% of jobs
$29.59 - $32.22
1% of jobs
$32.22 - $34.85
1% of jobs
$34.85 - $37.48
2% of jobs
$8
$20
$37
How much do entry level service desk jobs pay per hour?
As of Sep 4, 2026, the average hourly pay for entry level service desk in California is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $23.51 per hour, depending on experience, location, and employer.
What is an entry level service desk?
Entry level service desk jobs are positions where individuals provide basic technical support and assistance to users, typically within an organization. These roles often include answering help desk tickets, troubleshooting hardware and software issues, and escalating more complex problems to higher-level IT staff. They are ideal for those beginning their careers in IT, as they offer hands-on experience with common technical issues and customer service. Entry level service desk professionals are also responsible for maintaining records of user requests and solutions, contributing to a smooth workflow in IT support.
What are the key skills and qualifications needed to thrive as an entry level service desk professional?
To thrive as an Entry Level Service Desk professional, you need foundational IT knowledge, problem-solving abilities, and typically a high school diploma or associate degree in a related field. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic troubleshooting techniques is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with team members. These skills ensure efficient support, minimize downtime, and enhance user satisfaction across the organization.
What are some common challenges faced by entry level service desk professionals, and how can they be managed effectively?
Entry Level Service Desk professionals often encounter challenges such as handling a high volume of support tickets, managing diverse technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's helpful to develop strong organizational skills, prioritize tasks based on urgency, and continually enhance your technical knowledge through training and hands-on experience. Building good rapport with team members and leveraging internal knowledge bases can also make troubleshooting and escalation processes more efficient.
What is the difference between Entry Level Service Desk vs Help Desk Technician?
| Aspect | Entry Level Service Desk | Help Desk Technician |
|---|---|---|
| Certifications | Basic IT certifications (e.g., CompTIA A+) | Often similar, may include vendor-specific certs |
| Work Environment | Help desk or IT support teams, fast-paced | Support centers, corporate IT departments |
| Responsibilities | Initial troubleshooting, ticket logging, user support | Issue resolution, remote support, hardware/software troubleshooting |
| Common Usage | Entry-level role for IT support | Similar entry-level support position |
Both roles involve providing technical support and troubleshooting for users, often requiring similar certifications and working in support centers or IT departments. The main difference is in terminology; 'Help Desk Technician' is often used interchangeably with 'Entry Level Service Desk,' with slight variations depending on the organization.
Can you get an entry level service desk job with no experience?
Entry level service desk positions often do not require prior experience, but candidates typically need strong communication skills, basic computer knowledge, and sometimes relevant certifications like CompTIA A+. Employers may provide on-the-job training to develop technical skills and familiarity with ticketing systems and remote support tools.
What are the most commonly searched types of Service Desk jobs in California?
The most popular types of Service Desk jobs in California are:
What cities in California are hiring for Entry Level Service Desk jobs?
Cities in California with the most Entry Level Service Desk job openings:
Full-time
Re-posted 11 days ago
Job description
As a Service Desk Robotics Engineer you'll report to our head of Service Desk Team, it could be a great opportunity for you to join us! You should have the right technical knowledge, understanding and communication skills in order to diagnose, scale, and solve requirements from our Kiwibots fleet. You will also work to analyze robots data and convert them into new issues, enhancements, and features to other teams.
As a Service Desk Engineer you will:
Location: Medellin Colombia during onboarding time (2-3 weeks). Our office is located in one of the most popular and best places in the City (Poblado). Remote team/grupal work is an option after the training period.
This job might be the right one for you if:
Education: Mechatronics, Electrical, Electronics, Control, Biomedical, Automation, and other Engineering related fields. It could be ungraduated (last semesters)
Hard Skills:
Chill if you don't have it all, you'll learn a lot with us :)
Soft skills:
You might have also had:
Career Path: Junior Service Desk Engineer - Mid Service Desk Engineer. After that, you could begin the Robotics Engineer career path, according to your performance, experience, and available positions in other teams.
What we offer you:
As your career progresses, we commit to develop and advance your career. We aim to put together personalized training for every employee through a blend of training that includes:
Level: Junior/entry level. It could be ungraduated (last semesters)
Department Robot.com Role Service Desk Locations San Francisco
As a Service Desk Engineer you will:
- Understand deeply how the Kiwibot works, including the interaction between all their systems from different perspectives (mechanical, electronics, software, connectivity).
- Receive and track all the issues, incidents, and accidents presented during Kiwibots operation. This includes the diagnosis and solving of software problems, and the remote support to field operations personnel.
- Participate in the design, development, and testing of new fleet management software tools, as well as the automation of the Service Desk Metrics pipeline.
- Analyze the available fleet data, and transform it into new features, issues, enhancements and requirements for the corresponding Teams (AI, Hardware, Manufacturing, Platforms, Operations, Data, etc). In the same way, present all the required and useful information that could be helpful regarding those requirements.
- Be responsible for the fleet management duties, including the update process of the Kiwibot software.
- Support the mapping process of the different locations where our fleet of Kiwibots operates.
- Keep good, clear, and kind communication with the other teams.
Location: Medellin Colombia during onboarding time (2-3 weeks). Our office is located in one of the most popular and best places in the City (Poblado). Remote team/grupal work is an option after the training period.
This job might be the right one for you if:
Education: Mechatronics, Electrical, Electronics, Control, Biomedical, Automation, and other Engineering related fields. It could be ungraduated (last semesters)
Hard Skills:
- You need experience in:
- Python (Basics/Medium).
- SQL.
- Git (Basics).
- Interaction with API requests.
- It's nice (not mandatory) if you have knowledge or experience with:
- Linux OS/Debian based platforms (basics/medium).
- Docker
- Basic understanding of sensor technologies (Laser sensors, Lidars 2D, 3D, Stereo Cameras, Cameras, IMU, GPS) and communication protocols (Serial, I2C, CAN).
- ROS/ROS2 (Basics).
- Basic network stuff (LAN/WAN connections, SSH).
Chill if you don't have it all, you'll learn a lot with us :)
Soft skills:
- Natural aptitude for troubleshooting and problem solving.
- The ability to be patient for debugging and go deeper.
- Organize and present information in an agile and clear way
- Keep good, clear, and kind communication with customers and coworkers.
- Generate and communicate effectively useful information to other teams.
- It would be nice if you have experience in a help desk or technical support environment.
You might have also had:
- Spanish language skills (we are a Latin America start-up!)
- Experience starting or scaling a successful startup
- Demonstrated interest in logistics, on-demand services, and marketplaces
- Natural aptitude for troubleshooting and problem solving.
- Organize information and multiple tasks.
- Keep good, clear, and kind communication with customers and coworkers.
- Generate and communicate effectively useful information to other teams.
- It would be nice if you have experience in a help desk or technical support environment.
Career Path: Junior Service Desk Engineer - Mid Service Desk Engineer. After that, you could begin the Robotics Engineer career path, according to your performance, experience, and available positions in other teams.
What we offer you:
As your career progresses, we commit to develop and advance your career. We aim to put together personalized training for every employee through a blend of training that includes:
- Opportunity to join a fast-growing startup and help shape and establish the company's industry leadership in robotic last-mile delivery
- Competitive compensation package
- Targeted in-house training and on-the-job training and experience
- Tailored coaching
- Being part of one of the top Tech Start-Ups in Latin America that is operating in the US market
Level: Junior/entry level. It could be ungraduated (last semesters)
Department Robot.com Role Service Desk Locations San Francisco