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Entry Level Service Desk Jobs in Modesto, CA (NOW HIRING)

City of Merced

Systems Technician I/II (GIS)

Merced, CA · On-site

$54K - $75K/yr

DISTINGUISHING CHARACTERISTICS Systems Technician I is the entry-level class of the series ... Keep users informed as to project, service requests or program status. Assist in providing city ...

All JobsService Desk JobsEntry Level Service Desk JobsEntry Level Service Desk Jobs in Modesto, CA

Entry Level Service Desk information

See Modesto, CA salary details

$9

$21

$40

How much do entry level service desk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level service desk in Modesto, CA is $21.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $25.10 per hour, depending on experience, location, and employer.

What is an entry level service desk?

Entry level service desk jobs are positions where individuals provide basic technical support and assistance to users, typically within an organization. These roles often include answering help desk tickets, troubleshooting hardware and software issues, and escalating more complex problems to higher-level IT staff. They are ideal for those beginning their careers in IT, as they offer hands-on experience with common technical issues and customer service. Entry level service desk professionals are also responsible for maintaining records of user requests and solutions, contributing to a smooth workflow in IT support.

Is helpdesk a good entry-level job?

A helpdesk or service desk position is considered a good entry-level job in IT, offering opportunities to develop technical troubleshooting, customer service, and communication skills. It often requires basic knowledge of operating systems, hardware, and software, and can serve as a stepping stone to more advanced IT roles.

What is the difference between Entry Level Service Desk vs Help Desk Technician?

AspectEntry Level Service DeskHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often similar, may include vendor-specific certs
Work EnvironmentHelp desk or IT support teams, fast-pacedSupport centers, corporate IT departments
ResponsibilitiesInitial troubleshooting, ticket logging, user supportIssue resolution, remote support, hardware/software troubleshooting
Common UsageEntry-level role for IT supportSimilar entry-level support position

Both roles involve providing technical support and troubleshooting for users, often requiring similar certifications and working in support centers or IT departments. The main difference is in terminology; 'Help Desk Technician' is often used interchangeably with 'Entry Level Service Desk,' with slight variations depending on the organization.

What are some common challenges faced by entry level service desk professionals, and how can they be managed effectively?

Entry Level Service Desk professionals often encounter challenges such as handling a high volume of support tickets, managing diverse technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's helpful to develop strong organizational skills, prioritize tasks based on urgency, and continually enhance your technical knowledge through training and hands-on experience. Building good rapport with team members and leveraging internal knowledge bases can also make troubleshooting and escalation processes more efficient.

What are the key skills and qualifications needed to thrive as an entry level service desk professional?

To thrive as an Entry Level Service Desk professional, you need foundational IT knowledge, problem-solving abilities, and typically a high school diploma or associate degree in a related field. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic troubleshooting techniques is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with team members. These skills ensure efficient support, minimize downtime, and enhance user satisfaction across the organization.

Can you get an entry level service desk job with no experience?

Entry level service desk positions typically do not require prior experience, but having basic knowledge of computer hardware, software, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers often provide on-the-job training for new hires without experience.
What are the most commonly searched types of Service Desk jobs in Modesto, CA? The most popular types of Service Desk jobs in Modesto, CA are:
What cities near Modesto, CA are hiring for Entry Level Service Desk jobs? Cities near Modesto, CA with the most Entry Level Service Desk job openings:
Entry Level Service Desk jobs near you
Infographic showing various Entry Level Service Desk job openings in Modesto, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,481 per year, or $21.4 per hour.

Barbecue Service Technician

AGSIX ENTERPRISES INCORPORATED

Modesto, CA • On-site

$2.0K - $4.0K/mo

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Company car
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off

Love BBQ? Get Paid to Learn a Trade!
Are you looking for a job that gets you out from behind a desk and onto the road? At Bar-B-Clean, we’re looking for motivated, hardworking individuals to join our team as Service Technicians. You don’t need years of experience—we’ll teach you everything you need to know to become an expert.
If you’re reliable, enjoy working with your hands, and love making customers happy, this is the perfect place to start your career.
Why You’ll Love Working Here:
  • Earn While You Learn: Great entry-level pay with unlimited bonus potential.
  • Move Up Fast: We love promoting from within. Start here, grow anywhere!
  • Sweet Perks: Flexible scheduling, paid time off, and free uniforms.
  • On the Road: Company car opportunities available—no putting wear and tear on your own ride.
  • Work Hard, Play Hard: Fun company parties and employee discounts.
What You’ll Do:
  • Travel to homes and businesses to give grills a professional deep clean.
  • Learn to troubleshoot, repair, and install high-end BBQ appliances.
  • Talk to customers and give them tips on how to keep their grills in tip-top shape.
  • Take "Before and After" photos of your work to show off your progress.
What We’re Looking For:
  • Reliability: You show up on time and ready to work.
  • A Can-Do Attitude: You’re willing to learn the "ins and outs" of appliance repair.
  • Physical Stamina: You’re comfortable standing for long periods and can lift up to 50lbs.
  • Clean Driving Record: A valid driver’s license is required.
  • Education: High school diploma or GED.
Compensation: $2,000.00 - $4,000.00 per month
Ready to jumpstart your career? Apply today and help us make every BBQ a success!