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Service Desk Associate Jobs in Galt, CA (NOW HIRING)

Crunch Fitness

Front Desk Associate

Stockton, CA · On-site

$14.50 - $18.75/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

MDC Holdings

Disclosure Desk Associate

Folsom, CA · On-site

Disclosure Desk Associate Job Locations US-CA-Folsom | US-WA-Vancouver ID 2026-8193 Category ... Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a ...

Marriott International

Front Desk Agent

Sacramento, CA · On-site

$19.50/hr

Front Desk Associate Department: Front Office Reports To: Front Office Manager / General Manager Position Summary The Front Desk Associate is responsible for providing excellent guest service from ...

Marriott

Front Desk Agent

Sacramento, CA · On-site

$15.25 - $19.25/hr

Front Desk Associate Department: Front Office Reports To: Front Office Manager / General Manager Position Summary The Front Desk Associate is responsible for providing excellent guest service from ...

Marriott

Front Desk Agent

Sacramento, CA · On-site

$19.50/hr

Front Desk Associate Department: Front Office Reports To: Front Office Manager / General Manager Position Summary The Front Desk Associate is responsible for providing excellent guest service from ...

Mindful Health Solutions

Front Desk Associate

Sacramento, CA · On-site

$15.25 - $19.50/hr

Position Overview We are seeking a compassionate and organized Front Desk Associate to serve as the ... services. Your responsibilities will include: Responsibilities • Greet clients warmly and ...

Sekisui House U.S.

Disclosure Desk Associate

Folsom, CA · On-site +1

Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a ... Associate's degree or equivalent education and experience * Industry-specific experience supporting ...

Crunch Fitness

Front Desk Associate

Stockton, CA · On-site

$14.75 - $19/hr

Front Desk Reports To: Manager Requirements: * Fluent in English * Proficient reading and writing ... Strong customer service skills Responsibilities: * Membership Sales. * Greet all members & guests ...

Crunch Fitness

Front Desk Associate

Stockton, CA · On-site

$14.50 - $18.75/hr

Front Desk Reports To: Manager Requirements: * Fluent in English * Proficient reading and writing ... Strong customer service skills Responsibilities: * Membership Sales. * Greet all members & guests ...

Sekisui House U.S.

Disclosure Desk Associate

Folsom, CA · On-site

Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a ... Associate's degree or equivalent education and experience * Industry-specific experience supporting ...

Sekisui House U.S.

Disclosure Desk Associate

Folsom, CA · On-site

$19.75 - $26.75/hr

Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a ... Associate's degree or equivalent education and experience * Industry-specific experience supporting ...

EoS Fitness

Service Associate

Sacramento, CA · On-site

$16.25 - $21.75/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

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Service Desk Associate information

See Galt, CA salary details

$8

$21

$39

How much do service desk associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for service desk associate in Galt, CA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $24.66 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What job categories do people searching Service Desk Associate jobs in Galt, CA look for?

The top searched job categories for Service Desk Associate jobs in Galt, CA are:

What cities near Galt, CA are hiring for Service Desk Associate jobs?

Cities near Galt, CA with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Galt, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,704 per year, or $21 per hour.

Service Desk Associate

FinDec Benefit Services

Stockton, CA • On-site

$21/hr

Full-time

Re-posted 13 days ago

Job description

JOB SUMMARY

 

Under the supervision of a manager, the responsibility of the Service Desk Associate is to interact daily with our clients and participants in a way that demonstrates the core values of FinDec.

DUTIES & ESSENTIAL JOB FUNCTIONS

The Service Desk Associate identifies and solves participant (customer) inquiries and problems.A successful candidate will manage participant concerns with the objective of maintaining positive customer relationships with FinDec. This individual is the initial point of contact for FinDec and will interactandrespondtoinquirieswithparticipants,plansponsorsandoutsidevendorsviathephoneor email within 24 hours of initial contact.

 

  • Manage a busy phone system by answering incoming calls as they come in, responding to voicemails, and prioritizing urgent participant, plan sponsor, and internal requests appropriately throughout the day.

  • Answer phones call and respond to all voicemails

  • Respond to participant inquiries via e-mail or telephone within Service-Level Standards regarding:

o Distributions from retirement accounts

o Loan inquiries

o Update account login information and provide access to the participant web site

o Update participant demographics in recordkeeping database

o Answer general participant web site questions

o Any other participant inquiries.

  • Manage and maintain CRM database (Salesforce) by updating cases, assigning tasks and / or cases to appropriate departments for follow-up.

  • Use information systems to analyze and troubleshoot issues

  • Continuously evaluate and identify opportunities to drive process improvements

  • Other duties as assigned