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Service Delivery Manager Jobs in Nebraska (NOW HIRING)

My Life LLC

Day Service Manager

Omaha, NE · On-site

$45K - $55K/yr

The role ensures services are delivered consistent with federal home and community-based services ... The role manages assigned day services staff, including supervisory staff and Direct Support ...

EcoShield

Customer Service Manager

Omaha, NE · On-site

$55K - $65K/yr

Monitor performance against key KPIs and support continuous improvement in service delivery and ... Conduct regular CRM audits to ensure data accuracy, compliance with company standards, and ...

New

EcoShield

Customer Service Manager

Omaha, NE · On-site

$55K - $65K/yr

Monitor performance against key KPIs and support continuous improvement in service delivery and ... Conduct regular CRM audits to ensure data accuracy, compliance with company standards, and ...

New

Kidwell

Low Voltage Service Manager

Lincoln, NE · On-site

Strong understanding of customer service and service delivery processes. * Ability to manage ... competing priorities in a fast-paced environment. * Strong organizational and problem-solving ...

Orion-Advisor-Technology

VP Enterprise Delivery

Omaha, NE · On-site

$184 - $303/hr

At this level, you're not simply managing an organization--you're designing how it scales. You are ... service quality, client risk, operational complexity, or organizational growth demand clear ...

Monitise

DNA Account Manager

Omaha, NE · On-site

As an Account Manager, you will manage a portfolio of DNA clients and serve as a primary point of contact for service delivery, operational support, and relationship management. You will partner with ...

Monitise

DNA Account Manager

Lincoln, NE · On-site

As an Account Manager, you will manage a portfolio of DNA clients and serve as a primary point of contact for service delivery, operational support, and relationship management. You will partner with ...

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Showing results 21-40

All JobsService Delivery JobsService Delivery Manager JobsService Delivery Manager Jobs in Nebraska

Service Delivery Manager information

See Nebraska salary details

$27.6K

$89.6K

$153K

How much do service delivery manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service delivery manager in Nebraska is $89,567.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $122,000.00 per year, depending on experience, location, and employer.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make?

Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.
More about Service Delivery Manager jobs

What job categories do people searching Service Delivery Manager jobs in Nebraska look for?

The top searched job categories for Service Delivery Manager jobs in Nebraska are:

What cities in Nebraska are hiring for Service Delivery Manager jobs?

Cities in Nebraska with the most Service Delivery Manager job openings:

Service Delivery Manager jobs near you
Infographic showing various Service Delivery Manager job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $89,567 per year, or $43.1 per hour.

Day Service Manager

My Life LLC

Omaha, NE • On-site

$45K - $55K/yr

Full-time

Re-posted 15 days ago

Job description

The Day Service Manager oversees daily operations of My Life LLC's day services programs, ensuring participants receive services consistent with their Person-Centered Plans and that documentation and compliance requirements are met. The role ensures services are delivered consistent with federal home and community-based services requirements, including community integration, participant rights and choice, and person-centered service delivery. The role manages assigned day services staff, including supervisory staff and Direct Support Professionals, with responsibility for scheduling, coaching, performance accountability, and documentation oversight. The Day Service Manager provides direct participant support when operationally necessary to maintain required staffing ratios, within current training and certification.

The role serves as one of the agency's certified MANDT instructors, delivering initial certification and recertification training for assigned staff and reinforcing MANDT principles in daily operations through supervision, coaching, incident debriefing, and modeling of de-escalation practices. Instructor training and certification are provided after hire.

The Day Service Manager works closely with Quality Assurance and Health Services functions and escalates matters exceeding the role's authority to agency leadership.

Required certifications: MANDT, CPR/First Aid, and Medication Aide (Nebraska), obtained and maintained per timeframes established at hire.

Role Requirements: 

  • 1+ years in DD Services
  • 1+ years supervisory or management experience 
  • bachelor's degree preferred

Monday - Friday, 8am to 4:30pm