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Service Delivery Manager Jobs in Iowa (NOW HIRING)

JLL

Facilities Manager

Cedar Rapids, IA

Additionally, the expected levels of service delivery must be achieved at the lowest possible cost ... Manage third-party contractors / vendors engaged in operating and maintaining properties. * Work ...

Kyndryl

Delivery Partner, SLED

Clarinda, IA · On-site

$15.25 - $19.25/hr

The Role Join our team as a Delivery Partner and embark on an exciting professional journey that ... service areas Demonstrated ability to manage and govern large business-to-business multi-year ...

Telle Tire & Auto Service Inc

Service Advisor

Waukee, IA · On-site

$50K - $65K/yr

The Automotive Service Advisor plays a vital role in delivering exceptional customer service by ... This role involves setting and managing customer expectations, scheduling services, and ensuring ...

Info Way Solutions

IT Service Desk Lead

Des Moines, IA · On-site

The role is accountable for service delivery excellence, SLA compliance, team leadership, customer satisfaction, incident management, continuous service improvement, and operational governance. The ...

HiFyve

Service Coordinator

Cedar Rapids, IA

$65K - $74K/yr

Support quality, safety, and on-time service delivery  Knowledge, Skills, and Abilities: * High ... Comfortable working independently and managing priorities * Proficient with Microsoft Word and ...

HiFyve

Service Coordinator

Cedar Rapids, IA · On-site

$19.50 - $24.50/hr

Support quality, safety, and on-time service delivery Knowledge, Skills, and Abilities: * High ... Comfortable working independently and managing priorities * Proficient with Microsoft Word and ...

Domino's Pizza

Delivery Driver (1704) Waverly Ia

Waverly, IA · On-site

$15.50 - $19.50/hr

Strong time management and organizational skills * Excellent customer service and interpersonal ... Previous delivery or driving experience (preferred) * Ability to work independently and meet ...

Pomp's Tire Service

Service Manager

Cedar Rapids, IA · On-site

$45K - $70K/yr

We're currently looking for a Service Manager to join our team and play a critical part in our daily operations. This dynamic role collaborates directly with customers to schedule their service needs.

Domino's

Delivery Driver (1704) Waverly Ia

Waverly, IA · On-site

$15.50 - $19.50/hr

Strong time management and organizational skills * Excellent customer service and interpersonal ... Previous delivery or driving experience (preferred) * Ability to work independently and meet ...

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All JobsService Delivery JobsService Delivery Manager JobsService Delivery Manager Jobs in Iowa

Service Delivery Manager information

See Iowa salary details

$27.2K

$88.2K

$150.8K

How much do service delivery manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service delivery manager in Iowa is $88,234.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $120,200.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.
More about Service Delivery Manager jobs
What are the most commonly searched types of Service Delivery jobs in Iowa? The most popular types of Service Delivery jobs in Iowa are:
What job categories do people searching Service Delivery Manager jobs in Iowa look for? The top searched job categories for Service Delivery Manager jobs in Iowa are:
What cities in Iowa are hiring for Service Delivery Manager jobs? Cities in Iowa with the most Service Delivery Manager job openings:
Service Delivery Manager jobs near you
Infographic showing various Service Delivery Manager job openings in Iowa as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $88,234 per year, or $42.4 per hour.

Guest Service Manager

Pizza Ranch - North Liberty

North Liberty, IA • On-site

$17 - $20/hr

Full-time

Re-posted 23 days ago

Job description

Who We Are
Founded in Hull, Iowa in 1981, Pizza Ranch® has grown from a single location into one of the nation's premier fast-casual restaurant chains. With over 200 locations across thirteen states, our concept combines a crave-worthy buffet of pizza, crispy ranch chicken, salads, desserts, and a full-service delivery and takeout model-all designed to serve up legendary experiences.
At the heart of Pizza Ranch is our mission:
"To establish every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."
We believe in positively impacting every guest, team member, and community we serve. If you're someone who thrives in a fast-paced, people-focused environment and enjoys making a difference through food, service, and leadership-this is the place for you.
Job Summary:
As a Guest Services Manager, you are a key member of the management team and play a vital role in delivering the Pizza Ranch experience. You'll lead by example, helping to build a strong team culture, ensure high food and service standards, and drive successful operations during high-volume shifts-especially nights and weekends.
You'll assist the General Manager & Assistant General Manager in day-to-day restaurant operations and help lead the guest experience using data and feedback from tools like Qualtrics. You'll also have responsibilities across multiple operational areas to ensure smooth, safe, and guest-focused execution.
Key Responsibilities Include, but Are Not Limited To:
  • Lead and support restaurant operations during peak periods
  • Execute and uphold Pizza Ranch food quality and guest service standards
  • Assist with food ordering and maintaining proper inventory levels
  • Conduct regular cleanliness, safety, and maintenance walkthroughs
  • Interview, hire, and onboard new team members
  • Provide coaching and apply progressive discipline when necessary
  • Analyze guest feedback and implement improvements using Qualtrics and other tools
  • Collaborate with the management team to control food and labor costs
  • Model a positive and professional attitude with staff and guests
  • Contribute to a team culture that promotes respect, accountability, and excellence
  • Lead training and development efforts to ensure team success

Expectations:
  • Improve food quality and guest satisfaction metrics
  • Successfully manage and lead high-volume rush shifts
  • Drive a culture of safety, cleanliness, and operational excellence
  • Demonstrate strong leadership, communication, and conflict resolution skills
  • Be available to work flexible hours, including evenings and weekends

Qualifications:
  • Prior restaurant management experience preferred
  • Strong leadership and team-building skills
  • Excellent organizational, multitasking, and problem-solving abilities
  • Proficiency in basic computer applications
  • High school diploma or equivalent
  • Ability to work in a fast-paced, hands-on environment
  • Passion for hospitality and people development

If you're ready to grow your leadership skills and make a legendary impact, we invite you to apply and be part of something special at Pizza Ranch®.

Apply