From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo ... Experience managing contracts and vendors and ensuring quality service delivery * Strong business ...
From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo ... Experience managing contracts and vendors and ensuring quality service delivery * Strong business ...
Operations Manager 2, Multi-Service
Iowa City, IA · On-site
$86K - $111K/yr
From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo ... Experience managing contracts and vendors and ensuring quality service delivery * Strong business ...
Operations Manager 2, Multi-Service
Iowa City, IA · On-site
$86K - $111K/yr
From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo ... Experience managing contracts and vendors and ensuring quality service delivery * Strong business ...
From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo ... Experience managing contracts and vendors and ensuring quality service delivery * Strong business ...
From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo ... Experience managing contracts and vendors and ensuring quality service delivery * Strong business ...
The position will also lead AI initiatives across the department to improve efficiency and service delivery, play a major role in workforce management through forecasting volume, revenue, and ...
The position will also lead AI initiatives across the department to improve efficiency and service delivery, play a major role in workforce management through forecasting volume, revenue, and ...
Guest Service Manager
Cedar Rapids, IA · On-site
$16 - $20/hr
... full-service delivery and takeout model-all designed to serve up legendary experiences. At the ... As a Guest Services Manager, you are a key member of the management team and play a vital role in ...
Guest Service Manager
Cedar Rapids, IA · On-site
$16 - $20/hr
... full-service delivery and takeout model-all designed to serve up legendary experiences. At the ... As a Guest Services Manager, you are a key member of the management team and play a vital role in ...
Guest Service Manager
Bettendorf, IA · On-site
$16 - $21/hr
... full-service delivery and takeout model-all designed to serve up legendary experiences. At the ... As a Guest Services Manager, you are a key member of the management team and play a vital role in ...
Guest Service Manager
Bettendorf, IA · On-site
$16 - $21/hr
... full-service delivery and takeout model-all designed to serve up legendary experiences. At the ... As a Guest Services Manager, you are a key member of the management team and play a vital role in ...
Guest Service Manager
Iowa City, IA · On-site
$16 - $20/hr
... full-service delivery and takeout model-all designed to serve up legendary experiences. At the ... As a Guest Services Manager, you are a key member of the management team and play a vital role in ...
Guest Service Manager
Iowa City, IA · On-site
$16 - $20/hr
... full-service delivery and takeout model-all designed to serve up legendary experiences. At the ... As a Guest Services Manager, you are a key member of the management team and play a vital role in ...
Guest Service Manager
North Liberty, IA · On-site
$17 - $20/hr
... full-service delivery and takeout model-all designed to serve up legendary experiences. At the ... As a Guest Services Manager, you are a key member of the management team and play a vital role in ...
Guest Service Manager
North Liberty, IA · On-site
$17 - $20/hr
... full-service delivery and takeout model-all designed to serve up legendary experiences. At the ... As a Guest Services Manager, you are a key member of the management team and play a vital role in ...
Sr. Customer Support Manager
$80K - $110K/yr
Act as the primary point of contact for clients, managing service delivery and maintaining compliance with Service Level Agreements (SLA). * Oversee Enterprise Market contracts, taking responsibility ...
New
Sr. Customer Support Manager
$80K - $110K/yr
Act as the primary point of contact for clients, managing service delivery and maintaining compliance with Service Level Agreements (SLA). * Oversee Enterprise Market contracts, taking responsibility ...
New
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Onsite Field Service Technician (Independent Contractor)
Mason City, IA · On-site
$25 - $35/hr
Maintain clear communication with dispatch, service delivery managers, and clients * Update work order notes, ETA status, and service completion details accurately * Follow client-specific scope of ...
Quick apply
Be Seen First
Onsite Field Service Technician (Independent Contractor)
Mason City, IA · On-site
$25 - $35/hr
Maintain clear communication with dispatch, service delivery managers, and clients * Update work order notes, ETA status, and service completion details accurately * Follow client-specific scope of ...
Service Manager - HVAC
$80K - $100K/yr
The Service Manager is responsible for leading and overseeing service operations, ensuring ... service delivery * Promote a culture of safety, accountability, continuous improvement, and ...
New
Quick apply
Service Manager - HVAC
$80K - $100K/yr
The Service Manager is responsible for leading and overseeing service operations, ensuring ... service delivery * Promote a culture of safety, accountability, continuous improvement, and ...
New
IT Service Desk Lead
$95K - $105K/yr
The role is accountable for service delivery excellence, SLA compliance, team leadership, customer satisfaction, incident management, continuous service improvement, and operational governance. The ...
New
Quick apply
IT Service Desk Lead
$95K - $105K/yr
The role is accountable for service delivery excellence, SLA compliance, team leadership, customer satisfaction, incident management, continuous service improvement, and operational governance. The ...
New
Customer Service and Operations Manager
North Liberty, IA · On-site
$38 - $44/hr
Lead, manage, coach, and develop a team of Customer Service Representatives and purchasing ... service delivery * Act as the primary escalation point for customer issues and drive timely ...
Quick apply
Customer Service and Operations Manager
North Liberty, IA · On-site
$38 - $44/hr
Lead, manage, coach, and develop a team of Customer Service Representatives and purchasing ... service delivery * Act as the primary escalation point for customer issues and drive timely ...
Proactively manage vendor relationships; partner with procurement/contract stakeholders to support statements of work, service delivery expectations, and contract administration activities (as ...
Proactively manage vendor relationships; partner with procurement/contract stakeholders to support statements of work, service delivery expectations, and contract administration activities (as ...
Director of Service Support
Pella, IA · On-site
Customer and Service Excellence and Strategic Leadership Manager: President HR Responsibility ... to deliver scalable growth, operational excellence, and long-term customer value. This role ...
Director of Service Support
Pella, IA · On-site
Customer and Service Excellence and Strategic Leadership Manager: President HR Responsibility ... to deliver scalable growth, operational excellence, and long-term customer value. This role ...
Service Advisor
Waukee, IA · On-site
$50K - $65K/yr
The Automotive Service Advisor plays a vital role in delivering exceptional customer service by ... This role involves setting and managing customer expectations, scheduling services, and ensuring ...
Quick apply
Service Advisor
Waukee, IA · On-site
$50K - $65K/yr
The Automotive Service Advisor plays a vital role in delivering exceptional customer service by ... This role involves setting and managing customer expectations, scheduling services, and ensuring ...
The role is accountable for service delivery excellence, SLA compliance, team leadership, customer satisfaction, incident management, continuous service improvement, and operational governance. The ...
New
The role is accountable for service delivery excellence, SLA compliance, team leadership, customer satisfaction, incident management, continuous service improvement, and operational governance. The ...
New
... through expert service delivery and collaboration with internal and external teams. Key ... 1. Manage and lead technical support for wide web flexo and gravure customers, ensuring optimal ...
Quick apply
... through expert service delivery and collaboration with internal and external teams. Key ... 1. Manage and lead technical support for wide web flexo and gravure customers, ensuring optimal ...
Printing Technical Service Manager - Inks, Flexo & Gravure
Iowa City, IA · On-site
$113K - $114K/yr
... through expert service delivery and collaboration with internal and external teams. Key ... 1. Manage and lead technical support for wide web flexo and gravure customers, ensuring optimal ...
Printing Technical Service Manager - Inks, Flexo & Gravure
Iowa City, IA · On-site
$113K - $114K/yr
... through expert service delivery and collaboration with internal and external teams. Key ... 1. Manage and lead technical support for wide web flexo and gravure customers, ensuring optimal ...
Delivery Driver (1704) Waverly Ia
$15.50 - $19.50/hr
Strong time management and organizational skills * Excellent customer service and interpersonal ... Previous delivery or driving experience (preferred) * Ability to work independently and meet ...
Delivery Driver (1704) Waverly Ia
$15.50 - $19.50/hr
Strong time management and organizational skills * Excellent customer service and interpersonal ... Previous delivery or driving experience (preferred) * Ability to work independently and meet ...
Service Delivery Manager information
See Iowa salary details
$27.2K - $38.5K
5% of jobs
$38.5K - $49.7K
12% of jobs
$54.1K is the 25th percentile. Wages below this are outliers.
$49.7K - $60.9K
20% of jobs
$60.9K - $72.2K
12% of jobs
The median wage is $74.4K / yr.
$72.2K - $83.4K
5% of jobs
$83.4K - $94.6K
7% of jobs
$94.6K - $105.8K
6% of jobs
$115K is the 75th percentile. Wages above this are outliers.
$105.8K - $117.1K
9% of jobs
$117.1K - $128.3K
12% of jobs
$128.3K - $139.5K
9% of jobs
$139.5K - $150.8K
3% of jobs
$27.2K
$88.2K
$150.8K
How much do service delivery manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Service Delivery Manager, and why are they important?
What jobs make $3,000 a day?
What is the highest paid delivery job?
What are Service Delivery Managers?
What is the difference between Service Delivery Manager vs Project Manager?
| Aspect | Service Delivery Manager | Project Manager |
|---|---|---|
| Primary Focus | Overseeing ongoing service delivery and client satisfaction | Planning, executing, and closing specific projects |
| Certifications | ITIL, PMP, or similar | PMP, PRINCE2, or similar |
| Work Environment | Client-facing, operational teams | Project teams, temporary or cross-functional |
| Industry Usage | IT, telecom, managed services | Construction, IT, engineering, various industries |
The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.
How much do delivery managers get paid?
Is a service delivery manager a good job?
What Does a Service Delivery Manager Do?
Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.
What is the role of a service delivery manager?
How does a Service Delivery Manager typically collaborate with cross-functional teams to ensure project success?
- What special skills do you need to be a Service Delivery Manager?
- How to Be a Good Service Delivery Manager
- How does a Service Delivery Manager measure service delivery performance?
- How to Become a Service Delivery Manager
- What Is a Service Delivery Manager and How to Become One
- Service Delivery Manager Job Description Sample Template
- Remote Service Delivery Manager
- Customer Success Operations Specialist
- Remote Software Delivery Manager
- Airline Partnership Manager
- Senior Partner Alliance Manager
- Client Engagement Manager
- Portfolio Onboarding Manager
- Work From Home Customer Success Manager Remote
- Customer Operations Manager
- Customer Experience Manager

Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 21 hours ago
Sodexo rating
6.4
Based on 1,125 frontline employees who took The Breakroom Quiz
313th of 451 rated business services
Job description
Sodexois seeking askilled Multi Service Operations Managerto support a manufacturing client inIowa City, Iowa. In this role, you will oversee the daily planning, scheduling, and coordination of preventative maintenance, repairs, and facility projects at a large manufacturing facility. The ideal candidate will bring strong expertise in facilities and budget management, critical systems, hard and soft services, and vendor oversight. We're looking for a proven leader with experience managing high-performing teams and fostering a culture of safety, collaboration, operational excellence, and client satisfaction.
Corporate Services
Sodexo provides our corporate service partners with a diverse range of food services and integrated facilities management possibilities. From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace.
Oversee preventative, proactive, and reactive maintenance across mechanical, electrical, plumbing, and critical systems, utilizing skilled contracted teams.
Administer and optimize the CMMS work order system to track maintenance tasks, improve workflow, and ensure timely completion.
Supervise vendor contracts and relationships, ensuring quality service delivery and adherence to agreed-upon terms and performance standards.
Manage the operations and maintenance budget, including forecasting, tracking expenses, and identifying cost-saving opportunities.
Ensure compliance with all applicable local, state, and federal regulations, including safety and environmental standards.
Promote a safe work environment through regular audits, safety training, and consistent communication, while monitoring contractor performance and conducting evaluations.
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
- Proven track record of effective facilities management with measurable results and accomplishments
3 years of maintenance management experience, ideally within a corporate or manufacturing setting
Solid technical understanding of mechanical, electrical, plumbing, and HVAC systems
Experience managing contracts and vendors and ensuring quality service delivery
Strong business and financial acumen, with the ability to manage budgets and drive operational efficiency
Excellent leadership, communication, and customer service skills with a focus on team development and relationship building
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services
About Sodexo
Sourced by ZipRecruiter
Industry
Food and beverage wholesalers
Company size
10,000+ Employees
Headquarters location
Gaithersburg, MD, US