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Service Delivery Manager Jobs in Iowa (NOW HIRING)

Technical Service Manager

Des Moines, IA

$113K - $113K/yr

Drives technical improvement to protocols, and service delivery processes to improve customer ... Strong project management skills * Strong change management skills * Written and verbal ...

HVAC Service Manager

Ames, IA · On-site

$90K - $120K/yr

HVAC Service Manager- Mechanical Construction Ames, IA Company Overview: Join our esteemed client ... With a rich history of delivering top-notch mechanical solutions and fostering long-term client ...

Delivery Driver

Cedar Rapids, IA

$16.50 - $20.75/hr

Ensuring "best-in-market" DSD service to on- and off-premise accounts through best-in-class ... Serving as a role model for 7G Distributing, LLC by establishing mutual respect with management and ...

Delivery Driver

Cedar Rapids, IA · On-site

$16.50 - $20.75/hr

Ensuring "best-in-market" DSD service to on- and off-premise accounts through best-in-class ... Serving as a role model for 7G Distributing, LLC by establishing mutual respect with management and ...

Delivery Driver

Cedar Rapids, IA · On-site

$16.50 - $20.75/hr

Ensuring "best-in-market" DSD service to on- and off-premise accounts through best-in-class ... Serving as a role model for 7G Distributing, LLC by establishing mutual respect with management and ...

Showing results 21-40

Service Delivery Manager information

See Iowa salary details

$27.2K

$88.2K

$150.8K

How much do service delivery manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service delivery manager in Iowa is $88,234.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $120,200.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.
What are the most commonly searched types of Service Delivery jobs in Iowa? The most popular types of Service Delivery jobs in Iowa are:
What job categories do people searching Service Delivery Manager jobs in Iowa look for? The top searched job categories for Service Delivery Manager jobs in Iowa are:
What cities in Iowa are hiring for Service Delivery Manager jobs? Cities in Iowa with the most Service Delivery Manager job openings:
Infographic showing various Service Delivery Manager job openings in Iowa as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $88,234 per year, or $42.4 per hour.

Sub Food Service Delivery/District Courier Driver

Marion Independent School District

Marion, IA • On-site

$16.75 - $21/hr

Other

Posted 29 days ago


Job description

Sub Food Service Delivery/District Courier Driver JobID: 1303

  • Position Type:

    Maintenance/Custodial/ Food Courier Driver

  • Date Posted:

    7/9/2026

  • Location:

    Transportation/Maintenance

Job Title:Sub Food Service Delivery/District Courier Driver

Reports to:Director of Operations

Basic Function: To support the District by providing prompt and regular delivery and retrieval on a daily basis of Food supplies or equipment, warehouse supplies, furniture, equipment, textbooks, etc to various locations throughout the School District.

Hours:On-call hours

Essential Functions:

  • Pick up the food truck at a designated/assigned location.

  • Help in unloading/loading food supplies to schools.

  • Load and deliver breakfast and lunch items to schools.

  • Pick up and deliver trays and pans back to VMS and MHS (or appropriate locations).

  • Process recycling.

  • Keep your assigned vehicle fueled, clean and properly equipped.

  • Deliver any other items to the schools as needed per director or custodial.

  • Obey all traffic laws.

  • Report accidents and complete required reports.

  • Help to maintain the standards of health and safety with staff and students.

  • Dress in appropriate attire for the job and weather.

  • Demonstrate organization and professionalism in your responsibilities.

  • Maintain a positive rapport with all staff, students, parents and community.

  • Maintain confidentiality in the school program.

  • Always be willing to be flexible.

  • Deliver/Process interoffice mail.

  • Pickup gate cash and deliver to the appropriate location

  • Take deposits to the bank. Return deposit bags to the appropriate location.

  • Substitute Preparing or Serving In Food Service Kitchens as needed.

  • Need to have Strong Management Skills

Specifications/Qualifications:

Education & Experience:

  • High School Diploma or equivalent

  • Have a current driver's License and good driving record.

  • Be able to drive a delivery truck.

  • Background Check

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; use hands and fingers to handle and/or feel objects, tools or controls; talk and hear. The employee frequently must squat, stoop or kneel, reach above the head and forward. The employee continuously uses hand strength to grasp items. The employee will frequently bend or twist at the neck and trunk more than the average person while performing the duties of this job. The employee must frequently lift and/or move heavy food carts and transport any cases of items for delivery to other schools. The employee will sometimes push/pull items such as tables and carts. Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment can vary based on activities taking place. The position requires the commitment of professional working hours. The employee will frequently work in different areas of the District including retrieving items near the floor, standing, in movement. The employee will usually work outside or in kitchens/coolers/gyms where temperatures can fluctuate due to seasonal changes.

The statements contained herein describe the scope of responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Nothing in this job description restricts the Board's right to assign or reassign duties and responsibilities to this job at any time unless restricted by law or a negotiated contract.

The Marion Independent School District is an EEO/AA employer.

Inquiries by employees or applicants for employment regarding compliance with equal employment opportunity and affirmative action laws and policies, including but not limited to complaints of discrimination, will be directed to the Affirmative Action Coordinator by writing to the Affirmative Action Coordinator, Janelle Brouwer, Superintendent, Marion Independent School District, Marion , Iowa 52302; or by telephoning 319-377-4691. Inquiries or complaints regarding sex discrimination may be referred to the District's Equity and Title IX Coordinator, Gretchen Kriegel, Assistant Superintendent, 777 South 15th Street, Marion Iowa, 52302, 3190377-4691, gkriegel@marion-isd.org.

EQUAL EMPLOYMENT OPPORTUNITY

Inquiries by employees or applicants for employment regarding compliance with equal employment opportunity and affirmative action laws and policies, including but not limited to complaints of discrimination, may also be directed in writing to the Equal Employment Opportunity Commissions, Milwaukee Area Office, Reuss Federal Plaza, 310 West Wisconsin Ave., Suite 800, Milwaukee, WI., 53203-2292, (800) 669-4000 or TTY (800) 669-6820. http://www.eeoc.gov/field/milwaukee/index.cfm or the Iowa Civil Rights Commission, 400 E. 14th Street, Des Moines, Iowa, 50319-1004, (515) 281-4121 or 1-800-457-4416, http://www.iowa.gov/government/crc/. This inquiry or complaint to the federal office may be done instead of, or in addition to, an inquiry or complaint at the local level. Further information and copies of the procedures for filing a complaint are available in the school district's central administrative office and the administrative office in each attendance center.