Experience working in a professional services organization or large enterprise technology ... EA_ExpHire PXE_JOBS #LI-Remote Qualifications: Deloitte is seeking an Engineering Delivery Manager ...
Experience working in a professional services organization or large enterprise technology ... EA_ExpHire PXE_JOBS #LI-Remote Qualifications: Deloitte is seeking an Engineering Delivery Manager ...
Experience working in a professional services organization or large enterprise technology ... EA_ExpHire PXE_JOBS #LI-Remote Qualifications: Deloitte is seeking an Engineering Delivery Manager ...
Experience working in a professional services organization or large enterprise technology ... EA_ExpHire PXE_JOBS #LI-Remote Qualifications: Deloitte is seeking an Engineering Delivery Manager ...
Remote Call CenterCustomer Service Representative
Iowa, IA · Remote
$15 - $20.50/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Ability to work independently and manage time effectively. * Comfortable using multiple software ...
Remote Call CenterCustomer Service Representative
Iowa, IA · Remote
$15 - $20.50/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Ability to work independently and manage time effectively. * Comfortable using multiple software ...
Remote Call CenterCustomer Service Representative
Iowa, IA · Remote
$15 - $20.50/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Ability to work independently and manage time effectively. * Comfortable using multiple software ...
Remote Call CenterCustomer Service Representative
Iowa, IA · Remote
$15 - $20.50/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Ability to work independently and manage time effectively. * Comfortable using multiple software ...
Remote Bilingual Customer Service Representative
Iowa, IA · Remote
$17/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Ability to multi-task, stay focused, and self-manage * Strong team orientation and customer focus
Remote Bilingual Customer Service Representative
Iowa, IA · Remote
$17/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Ability to multi-task, stay focused, and self-manage * Strong team orientation and customer focus
Dispatch Customer Service Representative
Iowa, IA · Remote
$15/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...
Dispatch Customer Service Representative
Iowa, IA · Remote
$15/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...
Remote Call CenterSales Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Provide feedback to management on customer trends and market conditions. WONDER IF YOU ARE A GOOD ...
Remote Call CenterSales Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Provide feedback to management on customer trends and market conditions. WONDER IF YOU ARE A GOOD ...
GCP Manager
Davenport, IA · On-site +1
... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
GCP Manager
Davenport, IA · On-site +1
... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Remote Call Center Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Ability to multitask and manage time effectively in a remote setting. * Proficient with computers ...
Remote Call Center Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Ability to multitask and manage time effectively in a remote setting. * Proficient with computers ...
Senior IT Manager Revenue Cycle Applications
West Des Moines, IA · Remote
$120K - $120K/yr
Location: Remote/work from home with strong preference for candidates residing within the UPH ... Oversee daytoday service delivery for the assigned domain, validating performance, resolving ...
Senior IT Manager Revenue Cycle Applications
West Des Moines, IA · Remote
$120K - $120K/yr
Location: Remote/work from home with strong preference for candidates residing within the UPH ... Oversee daytoday service delivery for the assigned domain, validating performance, resolving ...
Remote Call Center Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Ability to multitask and manage time effectively in a remote setting. * Proficient with computers ...
Remote Call Center Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Ability to multitask and manage time effectively in a remote setting. * Proficient with computers ...
Remote Call CenterSales Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Provide feedback to management on customer trends and market conditions. CANDIDATE QUALIFICATIONS ...
Remote Call CenterSales Representative
Iowa, IA · Remote
$14.50 - $18.75/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Provide feedback to management on customer trends and market conditions. CANDIDATE QUALIFICATIONS ...
Certified Occupational Therapy Assistant (COTA) - Bilingual Spanish Remote
Davenport, IA · On-site +1
$41 - $46/hr
As a Remote Certified Occupational Therapy Assistant (COTA), you will provide occupational therapy ... Growing company in a new model of service delivery * Monthly team meetings * Supportive ...
Certified Occupational Therapy Assistant (COTA) - Bilingual Spanish Remote
Davenport, IA · On-site +1
$41 - $46/hr
As a Remote Certified Occupational Therapy Assistant (COTA), you will provide occupational therapy ... Growing company in a new model of service delivery * Monthly team meetings * Supportive ...
Certified Occupational Therapy Assistant (COTA) - Bilingual Spanish Remote
Cedar Rapids, IA · On-site +1
$41 - $46/hr
As a Remote Certified Occupational Therapy Assistant (COTA), you will provide occupational therapy ... Growing company in a new model of service delivery * Monthly team meetings * Supportive ...
Certified Occupational Therapy Assistant (COTA) - Bilingual Spanish Remote
Cedar Rapids, IA · On-site +1
$41 - $46/hr
As a Remote Certified Occupational Therapy Assistant (COTA), you will provide occupational therapy ... Growing company in a new model of service delivery * Monthly team meetings * Supportive ...
Certified Occupational Therapy Assistant (COTA) - Bilingual Spanish Remote
Des Moines, IA · On-site +1
$41 - $46/hr
As a Remote Certified Occupational Therapy Assistant (COTA), you will provide occupational therapy ... Growing company in a new model of service delivery * Monthly team meetings * Supportive ...
Certified Occupational Therapy Assistant (COTA) - Bilingual Spanish Remote
Des Moines, IA · On-site +1
$41 - $46/hr
As a Remote Certified Occupational Therapy Assistant (COTA), you will provide occupational therapy ... Growing company in a new model of service delivery * Monthly team meetings * Supportive ...
Senior Manager, Digital Experience Delivery - Personal Lines Insurance - Remote
Nevada, IA · Remote
$118K - $156K/yr
Job Title Senior Manager, Digital Experience Delivery - Personal Lines Insurance - Remote ... Ensures delivery consistency and alignment with underwriting, service, and expense goals.
Senior Manager, Digital Experience Delivery - Personal Lines Insurance - Remote
Nevada, IA · Remote
$118K - $156K/yr
Job Title Senior Manager, Digital Experience Delivery - Personal Lines Insurance - Remote ... Ensures delivery consistency and alignment with underwriting, service, and expense goals.
Remote Teletherapist (1099 Contractor)
Cedar Rapids, IA · Remote
$18.25 - $23.25/hr
Details We manage the operations; you manage the therapy. * Role Type: 1099 Independent Contractor ... Deliver high-quality, evidence-based mental health services (individual, group, or couples) through ...
Remote Teletherapist (1099 Contractor)
Cedar Rapids, IA · Remote
$18.25 - $23.25/hr
Details We manage the operations; you manage the therapy. * Role Type: 1099 Independent Contractor ... Deliver high-quality, evidence-based mental health services (individual, group, or couples) through ...
Sr. Security Advisor | Remote, USA
Des Moines, IA · Remote
$133K - $133K/yr
Collaborate with service delivery teams to ensure consistent and comprehensive solution support ... Participate in account planning, forecasting, and pipeline management activities * Contribute to ...
Sr. Security Advisor | Remote, USA
Des Moines, IA · Remote
$133K - $133K/yr
Collaborate with service delivery teams to ensure consistent and comprehensive solution support ... Participate in account planning, forecasting, and pipeline management activities * Contribute to ...
... service delivery objectives - enhancing satisfaction among clients. Customer Service Provide customer support as the audit service stream program managers for selected large global accounts and ...
... service delivery objectives - enhancing satisfaction among clients. Customer Service Provide customer support as the audit service stream program managers for selected large global accounts and ...
Work at Home Customer Service Agent (Full-Time & Part-Time) (IA)
Iowa, IA · Remote
$11.50/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...
Work at Home Customer Service Agent (Full-Time & Part-Time) (IA)
Iowa, IA · Remote
$11.50/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...
Remote Service Delivery Manager information
How does a Remote Service Delivery Manager effectively coordinate and support distributed teams?
What is a Remote Service Delivery Manager?
What is the difference between Remote Service Delivery Manager vs Customer Support Manager?
| Aspect | Remote Service Delivery Manager | Customer Support Manager |
|---|---|---|
| Credentials | Typically requires project management or service delivery certifications (e.g., PMP, ITIL) | Often requires customer service or support certifications (e.g., HDI, CSAT) |
| Work Environment | Oversees remote service teams, manages service delivery processes | Manages customer support teams, handles client interactions |
| Industry Usage | Common in IT, telecom, and tech services | Widely used across retail, tech, and service industries |
The Remote Service Delivery Manager focuses on ensuring remote service operations run smoothly, managing service quality and delivery processes. In contrast, the Customer Support Manager concentrates on customer interactions, satisfaction, and support team management. While both roles involve client communication and team oversight, their core responsibilities and industry applications differ.
What are the key skills and qualifications needed to thrive as a Remote Service Delivery Manager, and why are they important?
Deloitte rating
8.1
Based on 86 frontline employees who took The Breakroom Quiz
58th of 138 rated financial services
Job description
Deloitte is seeking an Engineering Delivery Manager II to support the delivery of Core Tax technology initiatives that enable critical business capabilities. This role works across product, engineering, architecture, and business teams to coordinate priorities, manage dependencies, and drive execution of scalable technology solutions. The ideal candidate brings experience leading complex delivery efforts, improving team operations, and supporting high-quality outcomes in a dynamic environment. This position is well suited for a leader who can translate business needs into actionable delivery plans, promote accountability, and advance continuous improvement across the software development lifecycle.
Recruiting for this role ends on 07/31/2026.
Work you'll do
As an Engineering Delivery Manager II on the Deloitte Technology Product Engineering team, you will be responsible for...
- Leading delivery planning and execution for Core Tax technology initiatives across multiple workstreams
- Partnering with product, engineering, architecture, and business stakeholders to align priorities, scope, timelines, and dependencies
- Managing delivery governance, risk tracking, release coordination, and status reporting to support predictable outcomes
- Driving continuous improvement across Agile delivery practices, team operations, and software development lifecycle execution
- Coaching teams and delivery leads to improve collaboration, accountability, and quality across product delivery efforts
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
The Team
US Deloitte Technology Product Engineering delivers technology solutions that help enable business priorities through scalable product and engineering capabilities. Within that organization, the Core Tax team supports the delivery and evolution of technology products that improve operational efficiency, strengthen execution, and support strategic business outcomes.
Qualifications
Required:
- 10+ years of experience leading enterprise software delivery, product delivery, or engineering programs
- 5+ years of experience leading cross-functional teams across product management, engineering, architecture, and operations
- Experience managing roadmaps, release plans, dependencies, risks, and delivery metrics across enterprise technology initiatives
- Experience using Agile delivery methods and software development lifecycle controls for enterprise applications
- Experience supporting tax, finance, regulatory, or compliance technology platforms
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
Preferred:
- Experience supporting product or platform delivery for tax technology solutions
- Experience working in a professional services organization or large enterprise technology organization
- Experience with cloud modernization, application integration, or workflow automation initiatives
- Experience partnering with business stakeholders to translate requirements into delivery plans
- Experience using delivery and operational metrics to support prioritization and decision-making
- Experience leading managers, team leads, or senior individual contributors across multiple workstreams
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107,200 to $221,200.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
EA_ExpHire
PXE_JOBS
#LI-Remote
Qualifications:Deloitte is seeking an Engineering Delivery Manager II to support the delivery of Core Tax technology initiatives that enable critical business capabilities. This role works across product, engineering, architecture, and business teams to coordinate priorities, manage dependencies, and drive execution of scalable technology solutions. The ideal candidate brings experience leading complex delivery efforts, improving team operations, and supporting high-quality outcomes in a dynamic environment. This position is well suited for a leader who can translate business needs into actionable delivery plans, promote accountability, and advance continuous improvement across the software development lifecycle.
Recruiting for this role ends on 07/31/2026.
Work you'll do
As an Engineering Delivery Manager II on the Deloitte Technology Product Engineering team, you will be responsible for...
- Leading delivery planning and execution for Core Tax technology initiatives across multiple workstreams
- Partnering with product, engineering, architecture, and business stakeholders to align priorities, scope, timelines, and dependencies
- Managing delivery governance, risk tracking, release coordination, and status reporting to support predictable outcomes
- Driving continuous improvement across Agile delivery practices, team operations, and software development lifecycle execution
- Coaching teams and delivery leads to improve collaboration, accountability, and quality across product delivery efforts
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
The Team
US Deloitte Technology Product Engineering delivers technology solutions that help enable business priorities through scalable product and engineering capabilities. Within that organization, the Core Tax team supports the delivery and evolution of technology products that improve operational efficiency, strengthen execution, and support strategic business outcomes.
Qualifications
Required:
- 10+ years of experience leading enterprise software delivery, product delivery, or engineering programs
- 5+ years of experience leading cross-functional teams across product management, engineering, architecture, and operations
- Experience managing roadmaps, release plans, dependencies, risks, and delivery metrics across enterprise technology initiatives
- Experience using Agile delivery methods and software development lifecycle controls for enterprise applications
- Experience supporting tax, finance, regulatory, or compliance technology platforms
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
Preferred:
- Experience supporting product or platform delivery for tax technology solutions
- Experience working in a professional services organization or large enterprise technology organization
- Experience with cloud modernization, application integration, or workflow automation initiatives
- Experience partnering with business stakeholders to translate requirements into delivery plans
- Experience using delivery and operational metrics to support prioritization and decision-making
- Experience leading managers, team leads, or senior individual contributors across multiple workstreams
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107,200 to $221,200.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
EA_ExpHire
PXE_JOBS
#LI-Remote
Education:Bachelor's DegreeEmployment Type: