Medicine Hat, AB · On-site
CA$31.64 - CA$54.36/hr
... service delivery; staffing shortages (physician and operational), medical on-call schedules, supply/maintenance issues and crisis management. The Service Continuity Coordinator will anticipate ...
Medicine Hat, AB · On-site
CA$31.64 - CA$54.36/hr
... service delivery; staffing shortages (physician and operational), medical on-call schedules, supply/maintenance issues and crisis management. The Service Continuity Coordinator will anticipate ...
... as the Manager, IT Support, Operations and Security. Reporting to the Director, Information ... for delivering secure, reliable, and high-performing technology services that support County ...
... as the Manager, IT Support, Operations and Security. Reporting to the Director, Information ... for delivering secure, reliable, and high-performing technology services that support County ...
Prepare and deliver quotations and proposals, renew existing agreements, and negotiate contracts ... service coordinators and mechanics to ensure smooth project execution. Operations Management
New
Quick apply
Prepare and deliver quotations and proposals, renew existing agreements, and negotiate contracts ... service coordinators and mechanics to ensure smooth project execution. Operations Management
New
Manages through direct involvement in daily operations, service delivery, budgeting and strategic planning of the overall design and deployment of various department programs and initiatives. Manages ...
Manages through direct involvement in daily operations, service delivery, budgeting and strategic planning of the overall design and deployment of various department programs and initiatives. Manages ...
Identifying resource and budget requirements necessary to support Workforce Management activities and service delivery. * Anticipating challenges and developing plans to address potential operational ...
New
Identifying resource and budget requirements necessary to support Workforce Management activities and service delivery. * Anticipating challenges and developing plans to address potential operational ...
New
Identifying resource and budget requirements necessary to support Workforce Management activities and service delivery. * Anticipating challenges and developing plans to address potential operational ...
New
Quick apply
Identifying resource and budget requirements necessary to support Workforce Management activities and service delivery. * Anticipating challenges and developing plans to address potential operational ...
New
Identifying resource and budget requirements necessary to support Workforce Management activities and service delivery. * Anticipating challenges and developing plans to address potential operational ...
Identifying resource and budget requirements necessary to support Workforce Management activities and service delivery. * Anticipating challenges and developing plans to address potential operational ...
Calgary, AB · Hybrid
Lead and manage construction delivery activities for assigned LRT infrastructure packages ... Find out more. About AtkinsRealis We're AtkinsRealis, a world-class engineering services and ...
Calgary, AB · Hybrid
Lead and manage construction delivery activities for assigned LRT infrastructure packages ... Find out more. About AtkinsRealis We're AtkinsRealis, a world-class engineering services and ...
Approximately 50% of the role will be dedicated to managing an assigned book of business, including client relationships, renewals, advisor engagement, service delivery, retention, profitability, and ...
Approximately 50% of the role will be dedicated to managing an assigned book of business, including client relationships, renewals, advisor engagement, service delivery, retention, profitability, and ...
Work within guidelines set by managers to ensure consistent and quality service delivery. * Perform all service tasks assigned by the Service Manager or Service Department Foreman. * Participate in ...
Work within guidelines set by managers to ensure consistent and quality service delivery. * Perform all service tasks assigned by the Service Manager or Service Department Foreman. * Participate in ...
Stony Plain, AB · On-site
... with exceptional service delivery and department priorities. The Manager, Road Maintenance ... provides leadership to supervisors and oversees field staff, including promoting a strong safety ...
Quick apply
Stony Plain, AB · On-site
... with exceptional service delivery and department priorities. The Manager, Road Maintenance ... provides leadership to supervisors and oversees field staff, including promoting a strong safety ...
Work within guidelines set by managers to ensure consistent and quality service delivery. * Perform all service tasks assigned by the Service Manager or Service Department Foreman. * Participate in ...
Work within guidelines set by managers to ensure consistent and quality service delivery. * Perform all service tasks assigned by the Service Manager or Service Department Foreman. * Participate in ...
... to deliver short-term, culturally responsive, trauma-informed counselling services through its ... Referral coordination and client intake Case management system access and onboarding Office space ...
... to deliver short-term, culturally responsive, trauma-informed counselling services through its ... Referral coordination and client intake Case management system access and onboarding Office space ...
... Delivery Manager, operates within the context and prescribed limits established by the Associate ... Completingdaily service request activities for all Business units such as: * New Hire ...
... Delivery Manager, operates within the context and prescribed limits established by the Associate ... Completingdaily service request activities for all Business units such as: * New Hire ...
Calgary, AB · On-site
We're looking for a manager, people services to own and deliver the People function of Nureva Inc. and its subsidiary, Nialli Inc. In this highly collaborative role, you'll work as an integral member ...
Calgary, AB · On-site
We're looking for a manager, people services to own and deliver the People function of Nureva Inc. and its subsidiary, Nialli Inc. In this highly collaborative role, you'll work as an integral member ...
The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market support services (component diagnostics, repair, and replacement). This includes ...
The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market support services (component diagnostics, repair, and replacement). This includes ...
Edmonton, AB · On-site
... to deliver short-term, culturally responsive, trauma-informed counselling services through its ... Case management system access and onboarding · Office space (for in-person services) · ...
Quick apply
Edmonton, AB · On-site
... to deliver short-term, culturally responsive, trauma-informed counselling services through its ... Case management system access and onboarding · Office space (for in-person services) · ...
Calgary, AB · On-site
CA$97K - CA$163K/yr
July 24th, 2026 About the Role Service Delivery & Expansion Manage the identification, outreach, recruitment and onboarding of high quality, high performing sites into the North America ASN Develop ...
Calgary, AB · On-site
CA$97K - CA$163K/yr
July 24th, 2026 About the Role Service Delivery & Expansion Manage the identification, outreach, recruitment and onboarding of high quality, high performing sites into the North America ASN Develop ...
Partner with Service Delivery Managers and Customer Success teams to ensure customer-facing SLA reporting is accurate, consistent, and aligned to contractual obligations. Continual service ...
Partner with Service Delivery Managers and Customer Success teams to ensure customer-facing SLA reporting is accurate, consistent, and aligned to contractual obligations. Continual service ...
As a Senior Analyst, ITSM, you will be a key driver of our IT service delivery excellence. You will ... Incident Management * Oversee the Major Incident Management process to ensure timely resolution of ...
As a Senior Analyst, ITSM, you will be a key driver of our IT service delivery excellence. You will ... Incident Management * Oversee the Major Incident Management process to ensure timely resolution of ...
$28K - $39.5K
3% of jobs
$39.5K - $51K
6% of jobs
$51K - $62.5K
12% of jobs
$64.9K is the 25th percentile. Wages below this are outliers.
$62.5K - $74K
19% of jobs
The median wage is $84.9K / yr.
$74K - $85.5K
11% of jobs
$85.5K - $97K
8% of jobs
$97K - $108.5K
11% of jobs
$114K is the 75th percentile. Wages above this are outliers.
$108.5K - $120K
12% of jobs
$120K - $131.5K
8% of jobs
$131.5K - $143K
4% of jobs
$143K - $154.5K
6% of jobs
$28K
$93.2K
$154.5K
Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.
| Aspect | Service Delivery Manager | Project Manager |
|---|---|---|
| Primary Focus | Overseeing ongoing service delivery and client satisfaction | Planning, executing, and closing specific projects |
| Certifications | ITIL, PMP, or similar | PMP, PRINCE2, or similar |
| Work Environment | Client-facing, operational teams | Project teams, temporary or cross-functional |
| Industry Usage | IT, telecom, managed services | Construction, IT, engineering, various industries |
The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.
The most popular types of Service Delivery jobs in Alberta are:
The top searched job categories for Service Delivery Manager jobs in Alberta are:
Cities in Alberta with the most Service Delivery Manager job openings:
CA$31.64 - CA$54.36/hr
Full-time, Temporary
Re-posted 6 days ago
The Service Continuity Coordinator for Medical Affairs primary responsibility is to assess service risks, then establish and maintain plans to ensure physician continuity of service delivery specific to their geographical area. Working closely with the area Operations team, the Service Continuity Coordinator will monitor operational issues impacting service delivery; staffing shortages (physician and operational), medical on-call schedules, supply/maintenance issues and crisis management. The Service Continuity Coordinator will anticipate potential service disruptions and develop tactical plans to mitigate risk to physician service delivery. The Service Continuity Coordinator is accountable to support initiatives that enhance the quality and safety of medical service delivery and organizational priorities. Responsible for coordination of physician on call schedules, anticipates service gaps and works with Medical Leadership as appropriate to secure coverage. Supports the organization of locum coverage as required. Develops contingency workforce plans for service disruptions. Develops strong working relationships with other provincial leaders to coordinate service disruption plans to maximize physician workforce in times of service disruption. Consistently looks for opportunities for quality improvement within workflows and processes within Medical Affairs to maximize efficiencies.
Description:Working closely with the area Operations team, the SCC position assesses service risk daily and establishes and maintains plans to ensure physician continuity of service. Keeps abreast of staffing, supply and maintenance issues impacting sites that will affect service delivery. Demonstrate strong working knowledge of area communities and service needs. Build strong working relationships with rural site leaders. Supports on-boarding and wayfinding for new physicians as required.
Bachelors degree in health, business or another related field.
A minimum of a high school completion plus four years progressively responsible related experience will be considered. In addition, the incumbent would ideally possess a record of accomplishment in the following areas: Considerable working knowledge of Alberta Health Services systems and processes. Considerable working knowledge of legislation, policies and processes and general office policies and procedures. Expert working knowledge of office software databases (Outlook, Excel, Word) in order to respond to action requests, and to prepare and edit correspondence, and respond to stakeholder inquiries. Excellent knowledge of political sensitivities and the diverse interests of diverse stakeholders; and of financial policies, as well as of legislation governing Freedom of Information and Privacy (FOIP), financial and human resource information systems and expense claim system is essential. Excellent written and oral communication skills.
Direct experience in medical affairs or working closely with physicians. Formal qualifications in change management, project management, quality improvement. A related Diploma or other post-secondary education. Previous Medical Affairs and high-end administrative functioning experience are assets.
Sourced by ZipRecruiter
Hospitals
10,000+ Employees
Alberta , AB, CA
