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Senior Service Delivery Manager Jobs in Alberta (NOW HIRING)

Country Hills Kia

Greet customers and oversee the service process from check-in to vehicle delivery * Accurately ... Coordinate with technicians and management to support workflow efficiency Qualifications: * Minimum ...

Takeaway

Regional Delivery Manager

Edmonton, AB · Hybrid

  • Medical

  • Dental

  • PTO

About this role The Regional Delivery Manager is accountable for achieving network KPI & budget ... Effectively present ideas to senior management teams. * Ad hoc project support such as playbook ...

Spark Power

Senior field Service Technician

Edmonton, AB · On-site

  • Medical

  • Dental

  • Vision

The Senior Utility Services Technician remains actively involved in field execution while supporting quality workmanship, safe work practices, and successful project delivery. What will you do as a ...

Spark Power

Senior field Service Technician

Edmonton, AB · On-site

  • Medical

  • Dental

  • Vision

The Senior Utility Services Technician remains actively involved in field execution while supporting quality workmanship, safe work practices, and successful project delivery. What will you do as a ...

Bell Canada

Director, MEP & Modular Delivery

Calgary, AB · Hybrid

  • Medical

  • Dental

  • Vision

You'll be the senior technical delivery authority ensuring MEP scope is designed, procured ... Manage MEP contractors, module vendors, and fabrication partners, holding them accountable to scope ...

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Senior Service Delivery Manager information

What does a senior service delivery manager do?

A Senior Service Delivery Manager oversees the delivery of services to clients, ensuring high standards of quality and efficiency. They coordinate teams, manage client relationships, resolve issues, and ensure that service level agreements (SLAs) are met. Additionally, they analyze performance metrics, implement process improvements, and act as a key point of contact between clients and the organization. Their role is crucial in maintaining customer satisfaction and optimizing service operations.

What skills and qualifications are needed to be a senior service delivery manager?

To thrive as a Senior Service Delivery Manager, you need expertise in IT service management, project delivery, stakeholder engagement, and a relevant degree, often supported by ITIL or PMP certifications. Familiarity with ITSM tools like ServiceNow, project management software, and monitoring systems is typically required. Strong leadership, communication, and problem-solving abilities help you build trust with clients and lead teams effectively. These skills ensure efficient service delivery, high customer satisfaction, and the ability to manage complex, high-stakes projects.

How does a senior service delivery manager collaborate with cross-functional teams?

A Senior Service Delivery Manager regularly works with cross-functional teams such as IT, operations, and client services to coordinate the delivery of services according to client requirements and service-level agreements. This often involves facilitating meetings, aligning project timelines, and resolving issues that may arise between departments. Effective communication and stakeholder management are crucial, as the manager acts as a bridge between technical teams and clients, ensuring expectations are met and continuous improvements are implemented. This collaborative approach not only enhances service quality but also builds strong working relationships across the organization.

What is the difference between Senior Service Delivery Manager vs Service Delivery Manager?

AspectSenior Service Delivery ManagerService Delivery Manager
CredentialsTypically requires 5+ years experience, relevant certifications (e.g., ITIL)Usually 3-5 years experience, similar certifications
Work EnvironmentOversees multiple teams, strategic planning, client relationsManages daily service delivery, team coordination
Industry UsageCommon in IT, telecom, and tech sectorsUsed across various service industries

The main difference is that the Senior Service Delivery Manager has more strategic responsibilities and oversees larger teams or accounts, while the Service Delivery Manager focuses on day-to-day operations and service quality. Both roles require similar certifications and are integral in service-focused industries.

What are popular job titles related to Senior Service Delivery Manager jobs in Alberta?

For Senior Service Delivery Manager jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Senior Service Delivery Manager jobs in Alberta look for?

The top searched job categories for Senior Service Delivery Manager jobs in Alberta are:

What cities in Alberta are hiring for Senior Service Delivery Manager jobs?

Cities in Alberta with the most Senior Service Delivery Manager job openings:

Senior Service Delivery Manager jobs near you
Infographic showing various Senior Service Delivery Manager job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Senior Automatic Door Service Technician

DMC Recruitment

Calgary, AB • On-site

$73K - $93K/yr

Full-time

PTO

Posted 2 days ago

New

Job description

Senior Service Technician for Automated & Revolving Doors
Are you a skilled problem solver with a passion for mechanics, technology, and providing exceptional service? If so, our client looking for a Senior Service Technician to specialize in automated and revolving doors for high-traffic commercial spaces like hospitals, airports, and malls in Calgary, Alberta.
This is your opportunity to thrive in a dynamic field while ensuring seamless access and safety for some of Calgary's busiest facilities.
What You'll Do
  • Inspect, Troubleshoot & Repair: Diagnose and resolve issues in automated and revolving doors, focusing on mechanical, electrical, and electronic components.
  • Routine Maintenance: Perform scheduled maintenance to reduce downtime and improve reliability for high-traffic environments like hospitals, malls, and airports.
  • On-Site Problem Solving: Provide fast, effective solutions while maintaining safety and efficiency in demanding commercial settings.
  • Independent Work Management: Plan and manage your service schedule to meet quality, safety, and customer satisfaction standards.
What We're Looking For
  • Experience: Must have experience installing or serving pedestrian automatic door systems.
  • Technical Skills: Strong troubleshooting ability with mechanical, electrical, and electronic systems; ability to interpret schematics and work with instrumentation.
  • Safety Awareness: Familiarity with safety protocols and compliance, especially in high-traffic or secure environments.
  • Efficiency: Effective at managing tasks in diverse and often busy commercial settings.
  • Customer-Focused Communication: Clear, professional interactions with clients to ensure excellent service delivery.
  • Certifications: AAADM certification is required; skills in automation, metalwork, and electrical systems are highly valued.
  • Requirements: Clean criminal background check, valid driver's license with a clean driving record, and legal authorization to work in Canada.
Why Join our Client?
  • Impactful Work: Play a key role in supporting Calgary's essential infrastructure by maintaining seamless building access.
  • Dynamic Environment: Work in a variety of locations with new challenges daily, keeping the role exciting and engaging.
  • Team-Oriented Culture: Be part of a collaborative and supportive team that values your expertise and contributions.
  • Growth Opportunities: Access continuous training and development to expand your skills and advance your career.
  • Make a Difference: See the tangible results of your work as you enhance accessibility and safety for thousands of people daily.
Compensation Package:
Competitive Hourly Rate plus OT + On call Allowance + Company Vehicle + Benefits + Vacation + RRSP Matching up to 150%
If you're ready to take on a rewarding role where your expertise and dedication will make a difference, we'd love to hear from you!
Apply today and become an integral part of our team in Calgary.
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