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Service Delivery Executive Jobs in Reston, VA (NOW HIRING)

Peraton

Service Delivery Manager

Mclean, VA · On-site

$146K - $234K/yr

Responsibilities Peraton is seeking a Service Delivery Manager (SDM) to provide leadership ... Participating in customer-facing meetings, executive briefings, and strategic planning sessions;

Peraton

Service Delivery Manager

Mclean, VA · On-site

$146K - $234K/yr

Responsibilities Peraton is seeking a Service Delivery Manager (SDM) to provide leadership ... Participating in customer-facing meetings, executive briefings, and strategic planning sessions;

Peraton

Service Delivery Manager

Mclean, VA · On-site

$146K - $234K/yr

Responsibilities Peraton is seeking a Service Delivery Manager (SDM) to provide leadership ... Participating in customer-facing meetings, executive briefings, and strategic planning sessions;

Peraton

Service Delivery Manager

Mclean, VA · On-site

$146 - $234/hr

Responsibilities Peraton is seeking a Service Delivery Manager (SDM) to provide leadership ... Participating in customer-facing meetings, executive briefings, and strategic planning sessions;

ITCON Services

Senior Director, Service Delivery

Vienna, VA · On-site

$212K/yr

You will collaborate closely with executive leadership, customers, program teams, and business development professionals to ensure exceptional service delivery, operational excellence, and long-term ...

Edgewaterit

Cybersecurity Program Manager

Bethesda, MD · On-site

$150 - $190/hr

This executive will lead delivery of enterprise-scale cybersecurity programs and professional services, ensuring alignment with agency priorities, federal mandates, and evolving threat landscapes. As ...

Zantech

IT Service Delivery Manager SME

Ashburn, VA · On-site +1

The IT Service Delivery Manager SME will play a crucial role in providing: * Service Delivery ... Business Intelligence & Data Analytics (PMO technical solutions, executive dashboards integrating ...

Zantech

IT Service Delivery Manager SME

Ashburn, VA · On-site

$100 - $120/hr

The IT Service Delivery Manager SME will play a crucial role in providing: * Service Delivery ... Business Intelligence & Data Analytics (PMO technical solutions, executive dashboards integrating ...

Zantech

IT Service Delivery Manager SME

Ashburn, VA · On-site +1

The IT Service Delivery Manager SME will play a crucial role in providing: * Service Delivery ... Business Intelligence & Data Analytics (PMO technical solutions, executive dashboards integrating ...

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All JobsService Delivery JobsService Delivery Executive JobsService Delivery Executive Jobs in Reston, VA

Service Delivery Executive information

See Reston, VA salary details

$27.6K

$97.3K

$191.4K

How much do service delivery executive jobs pay per year?

As of Aug 30, 2026, the average yearly pay for service delivery executive in Reston, VA is $97,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $125,400.00 per year, depending on experience, location, and employer.

What is the difference between Service Delivery Executive vs Customer Support Specialist?

AspectService Delivery ExecutiveCustomer Support Specialist
CredentialsRelevant certifications in service management, communication skillsCustomer service certifications, communication skills
Work EnvironmentClient-facing, project-based, often in IT or telecom sectorsCall centers, help desks, online support platforms
Employer & IndustryService providers, IT companies, telecom firmsCustomer service centers, tech companies, retail

While both roles focus on client interaction, the Service Delivery Executive manages end-to-end service delivery and client relationships, whereas the Customer Support Specialist primarily handles direct customer inquiries and troubleshooting. The Service Delivery Executive typically works on larger projects and strategic client accounts, while Customer Support Specialists focus on resolving individual customer issues promptly.

What is a service delivery executive?

A service delivery executive is a professional responsible for managing and ensuring the effective delivery of services to clients or customers. They coordinate between teams, oversee service quality, and often work to meet performance targets using tools like service management software. Strong communication, problem-solving skills, and industry knowledge are essential for this role.

What are the most commonly searched types of Service Delivery jobs in Reston, VA?

The most popular types of Service Delivery jobs in Reston, VA are:

What are popular job titles related to Service Delivery Executive jobs in Reston, VA?

For Service Delivery Executive jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Service Delivery Executive jobs in Reston, VA look for?

The top searched job categories for Service Delivery Executive jobs in Reston, VA are:

What cities near Reston, VA are hiring for Service Delivery Executive jobs?

Cities near Reston, VA with the most Service Delivery Executive job openings:

Service Delivery Executive jobs near you
Infographic showing various Service Delivery Executive job openings in Reston, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $97,328 per year, or $46.8 per hour.

Delivery Executive

Accenture Federal Services

Washington, DC • On-site

$278K/yr

Full-time

Posted 4 days ago

Accenture Federal Services rating

8.7

Company rating: 8.7 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

50th of 499 rated business services

Job description

 
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. 
 
Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. 
 
Join us to drive positive, lasting change that moves missions and the government forward!
 

Who you are:

The Delivery Executive will oversee the Client's contract, directly supporting a complex and high-volume, multi-site operation. The role is designed to enable the client to effectively fulfill its mission by providing highly secured, standardized, and adaptable IT infrastructure, outstanding customer support, and cutting-edge technologies. The objective is to transition from a task-oriented service model to an outcome-driven partnership, enhancing the overall client operations and mission advancement.

The work:

  • Lead and manage the client's multi-site operations, ensuring efficient and effective service delivery.
  • Develop strategies to provide superior customer experiences with minimal effort required from the client.
  • Implement standardized processes and automation to achieve faster and more consistent IT service delivery.
  • Enhance the organization's cybersecurity posture and ensure compliance with relevant regulations.
  • Drive data-driven operations and continuous improvement through process optimization and workflow automation.
  • Incorporate emerging technologies, such as AI, chatbots, and virtual agents, where feasible and approved by the Government.
  • Maintain strong communication and partnership with the client to ensure alignment with their strategic goals.

What you need:

  • Proven experience in managing large-scale, multi-site IT operations.
  • Strong understanding of IT infrastructure and service delivery models.
  • Experience in implementing standardized processes and automation in IT services.
  • Knowledge of cybersecurity practices and regulatory compliance requirements.
  • Proficiency in data-driven decision-making and continuous improvement methodologies.
  • Familiarity with emerging technologies, including AI and workflow automation tools.
  • Excellent leadership, communication, and client relationship management skills.
  • Ability to work effectively in a dynamic, fast-paced environment.

Clearance Requirement:

  • Active Secret clearance

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is:
$135,200—$278,500 USD
 
What We Believe
As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.
 
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.
 
Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.
 
Requesting An Accommodation 
Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
 
If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.
 
Other Employment Statements 
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
 
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
 
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
 
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
 
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

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