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Service Center Inbound Calls Jobs in Riverside, CA

TaxRise

Inbound Sales Representative

Irvine, CA

$240K/yr

At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to ... Take inbound calls from motivated prospects ready to take action * Run structured discovery calls ...

TaxRise

Inbound Sales Representative

Irvine, CA · On-site

$240K/yr

At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to ... Take inbound calls from motivated prospects ready to take action * Run structured discovery calls ...

Glidewell Dental

Collections Call Center

Irvine, CA · On-site

$22/hr

Provides administrative support and excellent customer service to all internal and external customers such as but not limited to answering inbound telephone calls, making outbound collection calls ...

RighTime Home Services

Customer Service Rep

Corona, CA

$18 - $20/hr

Answer inbound customer calls regarding HVAC service, heating repair, air conditioning service, and ... Prior experience in a customer service or call center environment * Experience scheduling service ...

RighTime Home Services

Customer Service Rep

Corona, CA · On-site

$18 - $20/hr

Answer inbound customer calls regarding HVAC service, heating repair, air conditioning service, and ... Prior experience in a customer service or call center environment * Experience scheduling service ...

Load King

CUSTOMER SERVICE REPRESENTATIVE

Fontana, CA

$16.25 - $22.25/hr

This role is responsible for answering inbound phone calls, providing accurate information ... Bilingual preferred. * 2 years experience in customer service, call center, or sales support ...

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All JobsService Center Inbound Calls JobsService Center Inbound Calls Jobs in Riverside, CA

Service Center Inbound Calls information

See Riverside, CA salary details

$10

$17

$27

How much do service center inbound calls jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for service center inbound calls in Riverside, CA is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.04 per hour, depending on experience, location, and employer.

What jobs make 5000 a week without a degree?

Jobs that can pay $5,000 a week without a degree typically include high-level sales roles, such as real estate agents or insurance brokers, and certain skilled trades like commercial electricians or HVAC technicians with experience. These positions often require strong sales skills, certifications, or extensive experience, and may involve commission-based pay or overtime.

What are the key skills and qualifications needed to thrive as a Service Center Inbound Calls representative, and why are they important?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What is an inbound call center job?

An inbound call center job involves handling incoming calls from customers seeking assistance, information, or support. Employees in this role typically use customer service skills, computer systems, and communication tools to address inquiries and resolve issues efficiently.

What are some common challenges faced by Service Center Inbound Calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What are Service Center Inbound Calls?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What job makes $10,000 a month without a degree?

A Service Center Inbound Calls representative typically does not earn $10,000 a month without specialized skills or experience. High earnings in customer service roles are uncommon without advanced expertise, certifications, or management responsibilities. Most roles with such income levels usually require significant experience, sales success, or supervisory duties.

Which call centers pay the most?

Service center inbound call jobs at companies that handle technical support, financial services, or specialized customer care tend to offer higher pay, especially for roles requiring technical skills or language proficiency. Salaries can also vary based on experience, location, and whether the position is remote or in-office, with some centers offering bonuses or incentives for performance.
What are popular job titles related to Service Center Inbound Calls jobs in Riverside, CA? For Service Center Inbound Calls jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Service Center Inbound Calls jobs in Riverside, CA look for? The top searched job categories for Service Center Inbound Calls jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Service Center Inbound Calls jobs? Cities near Riverside, CA with the most Service Center Inbound Calls job openings:
Service Center Inbound Calls jobs near you

Customer Service Representative

UNIKOO GROUP INC

Santa Ana, CA • On-site

$22 - $25/hr

Full-time

PTO

Posted 4 days ago

Job description

About us
Unikoo Glass & Hardware is a fast-growing company in the glass and hardware business with its location in El Monte and Santa Ana CA, and distributors and business partners in the major cities in the U.S.
To create a quick-responding but friendly environment for our customers and partners, we aim to look for self-motivated people with cheerful attitudes and team spirit.

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 

Preferred
  • Experience in glass industry
  • Experience with rigorous inbound calls
  • Experience with Business-to-Business account support
  • Experience in using architecture material takeoff and/or glass design software
Responsibilities 
  • Receive a high volume of inbound calls and emails 
  • Identify the reason for the customer’s call, collect relevant information, and provide solutions
  • Makes outbound customer calls to gain information and follow-up to resolve customer issues.
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • Minimum 1-year customer interaction experience
  • Good work ethic, self-starter, team player, and strong attention to detail
  • Ability to multi-task while working on several projects at once
  • Results-oriented, organized, and effective time-management skills
  • High School Diploma/GED; Associate degree and above preferred
  • Architectural Plan and Specification reading ability using Microsoft Office Suite, especially Excel (willing to be trained)
  • Preferably bilingual: English, Spanish and/or Mandarin