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Service Center Inbound Calls Jobs in Rohnert Park, CA

Fiesta Auto Insurance

Customer Service Rep

Napa, CA

$85K - $125K/yr

Provide great customer service. * Assist customers with making payments in person or over the phone ... Able to answer a high volume of inbound calls. * Able to make a high volume of outbound calls.

Newman Group Search

Intake Specialist

Santa Rosa, CA

$19.50 - $26/hr

Conduct high-volume inbound calls with small business owners to assess their insurance needs and ... service or call center experience and a genuine enthusiasm for talking with people all day.

Newman Group Search

Intake Specialist

Sonoma, CA · On-site

$20 - $26.50/hr

Conduct high-volume inbound calls with small business owners to assess their insurance needs and ... service or call center experience and a genuine enthusiasm for talking with people all day.

Duckhorn Wine Company

Member Services Specialist

Napa, CA · On-site

$24 - $26.50/hr

... and Customer Service (75%) * Serve as main point person for all DTC inbound calls and emails ... Support Visitor Center teams with information regarding customer will-call and shipped orders.

Lincare

Customer Service Rep

Santa Rosa, CA

$16.90 - $23/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Kastner Honda

BDC Manager

Napa, CA

Our continued commitment is to improve our dealerships and services to satisfy our customer's wants ... inbound phone calls and customer retention. In addition, the BDC Manager hires, trains, and ...

Kastner Honda

BDC Manager

Napa, CA

Our continued commitment is to improve our dealerships and services to satisfy our customer's wants ... inbound phone calls and customer retention. In addition, the BDC Manager hires, trains, and ...

Lincare Holdings

Customer Service Rep

Santa Rosa, CA · On-site

$16.90 - $23/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

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All JobsService Center Inbound Calls JobsService Center Inbound Calls Jobs in Rohnert Park, CA

Service Center Inbound Calls information

See Rohnert Park, CA salary details

$11

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How much do service center inbound calls jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for service center inbound calls in Rohnert Park, CA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $20.24 per hour, depending on experience, location, and employer.

What jobs make 5000 a week without a degree?

Jobs that can pay $5,000 a week without a degree typically include high-level sales roles, such as real estate agents or insurance brokers, and certain skilled trades like commercial electricians or HVAC technicians with experience. These positions often require strong sales skills, certifications, or extensive experience, and may involve commission-based pay or overtime.

What are the key skills and qualifications needed to thrive as a Service Center Inbound Calls representative, and why are they important?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What is an inbound call center job?

An inbound call center job involves handling incoming calls from customers seeking assistance, information, or support. Employees in this role typically use customer service skills, computer systems, and communication tools to address inquiries and resolve issues efficiently.

What are some common challenges faced by Service Center Inbound Calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What are Service Center Inbound Calls?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What job makes $10,000 a month without a degree?

A Service Center Inbound Calls representative typically does not earn $10,000 a month without specialized skills or experience. High earnings in customer service roles are uncommon without advanced expertise, certifications, or management responsibilities. Most roles with such income levels usually require significant experience, sales success, or supervisory duties.

Which call centers pay the most?

Service center inbound call jobs at companies that handle technical support, financial services, or specialized customer care tend to offer higher pay, especially for roles requiring technical skills or language proficiency. Salaries can also vary based on experience, location, and whether the position is remote or in-office, with some centers offering bonuses or incentives for performance.
What job categories do people searching Service Center Inbound Calls jobs in Rohnert Park, CA look for? The top searched job categories for Service Center Inbound Calls jobs in Rohnert Park, CA are:
What cities near Rohnert Park, CA are hiring for Service Center Inbound Calls jobs? Cities near Rohnert Park, CA with the most Service Center Inbound Calls job openings:
Service Center Inbound Calls jobs near you

Inbound Sales Representative

DriveSavers Data Recovery

Novato, CA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

Inbound Sales Representatives are a critical part of the team at DriveSavers who help communicate with individuals who have experienced data loss, by walking them through the process in order to understand the complexities of recovering data from damaged devices and building value in the services that we provide.
We're looking for effective communicators with a passion for both written and verbal communication as well as individuals who are seeking job satisfaction knowing you're helping people restore memories they thought may have been lost forever.
Experience and Education
2-4 years sales experience, Associate/Bachelor Degree or equivalent work experience
Required Skills and Experience
  • Excellent interpersonal, organizational, and communication skills
  • Phone sales skills
  • Great customer service skills
  • Strong attention to detail
  • Able to work independently as well as part of a team
  • Able to analyze and evaluate customer needs
  • Able to prioritize and meet deadlines in a fast-paced environment
  • Must have passion for staying ahead of current and future technologies

Job Duties Include
  • Receiving inbound calls pre-service, service, and post-service
  • Outbound call follow-up
  • Working directly with data recovery engineers to report engineers' findings
  • Answering questions about the technical process of data recovery and associated pricing

If you have some of the qualifications but not all, please tell us why you think you should be considered.
Benefits
  • Competitive Salary
  • Monthly Bonuses
  • 401K Retirement Plan
  • Medical Insurance
  • Dental and Vision Plan
  • Ongoing Training
  • Paid Holidays
  • Maternity/Paternity Leave
  • Events and Celebrations
  • Subsidized Stocked Refrigerator
  • Friendly Workspace
  • Green Business

From Employees on Glassdoor
  • Fun work environment, rewarding knowing that we get irreplaceable data back for customers.
  • Amazing work environment. Excellent incentives that encourage us all.
  • Friendly, inviting, and supportive work environment.
  • Great training, room for growth.
  • Engaging and manageable workload.
  • Each day brings new challenges with new and older technology.
  • Snacks and beverages are stocked regularly.
  • You feel valued as an employee. Comfortable work environment and strong incentives.
  • Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace.
  • It's been great to work as an individual to make a difference to customers and work next to others with that same goal.
  • Small business with a work environment that feels like a family, while also being known as the leader in data recovery.

Apply