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Remote Jcpenney Customer Service Center Jobs in Riverside, CA

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · Remote

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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Remote Jcpenney Customer Service Center information

See Riverside, CA salary details

$11

$18

$28

How much do remote jcpenney customer service center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote jcpenney customer service center in Riverside, CA is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between Remote Jcpenney Customer Service Center vs Remote Macy's Customer Service Representative?

AspectRemote Jcpenney Customer Service CenterRemote Macy's Customer Service Representative
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentRemote call center setting, handling Jcpenney customer inquiriesRemote call center setting, assisting Macy's customers
Employer & IndustryJcpenney retail, customer serviceMacy's retail, customer service

The main difference between Remote Jcpenney Customer Service Center and Remote Macy's Customer Service Representative roles lies in the brand and specific customer base they serve. Both require similar credentials and work in remote call center environments, but they represent different retail companies within the customer service industry.

Is customer support a remote job?

Customer support roles, including those at remote JCPenney Customer Service Centers, are often offered as remote positions, allowing employees to work from home. These jobs typically require communication skills, a computer, and internet access, and may involve training on specific customer service software. Remote customer support is common in the retail and service industries, especially for call center positions.

What are popular job titles related to Remote Jcpenney Customer Service Center jobs in Riverside, CA?

For Remote Jcpenney Customer Service Center jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Jcpenney Customer Service Center jobs in Riverside, CA look for?

The top searched job categories for Remote Jcpenney Customer Service Center jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Jcpenney Customer Service Center jobs?

Cities near Riverside, CA with the most Remote Jcpenney Customer Service Center job openings:

Remote Jcpenney Customer Service Center jobs near you
Infographic showing various Remote Jcpenney Customer Service Center job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,173 per year, or $18.8 per hour.

Service Center Manager - Anaheim

Atlas Copco

Anaheim, CA

$129K - $161K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Atlas Copco rating

8.5

Company rating: 8.5 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

87th of 495 rated machine equipment manufacturers

Job description

Your role
As a Service Center Manager - Anaheim, you will drive growth of the parts and service business by delivering exceptional customer service, operational excellence, and profitable service center performance. You will lead service operations, develop your team, and ensure equipment is repaired safely, efficiently, and to the highest quality standards.
You will report to the National Operations Manager.
Key Responsibilities
  • Drive growth of the service and parts business while maintaining high levels of customer satisfaction.
  • Lead, coach, and develop shop and field service technicians to ensure safe, efficient, and high-quality service delivery.
  • Manage service center operations, including scheduling, resource allocation, work in progress, warranty administration, reporting, and financial performance.
  • Establish and maintain standardized service processes, documentation, and procedures to improve efficiency and consistency.
  • Ensure compliance with all Safety, Health, Environmental, and Quality (SHEQ) standards, company policies, and regulatory requirements.
  • Develop technician capabilities through training, certification programs, and ongoing technical development.
  • Resolve complex equipment, warranty, and customer service issues through effective troubleshooting, root cause analysis, and corrective actions.
  • Maintain service center facilities, tools, and equipment in accordance with 5S standards and operational best practices.
  • Collaborate with Sales, Parts, Product Companies, and other internal teams to improve equipment reliability, customer support, and business growth.
  • Utilize business systems and reporting tools (SAP, MAM2, Microsoft 365, etc.) to monitor performance and support decision-making.
  • Communicate professionally with customers and internal stakeholders, providing timely updates on service activities, warranty concerns, and operational performance.
  • Perform other duties as assigned.

Supervisory Responsibilities
  • Lead and manage a team of shop and field service technicians.
  • Oversee hiring, onboarding, training, scheduling, performance management, employee development, and corrective actions in accordance with company policies and applicable laws.
  • Provide direction, coaching, and performance feedback to ensure a high-performing and customer-focused service team.

Travel: Occassional travel may be required for this position (approximately 10%)
To succeed, you will need
3 to 5 years of service leadership experience is required, preferably with hands-on technical expertise in the maintenance and repair of compressed air equipment, generators, dewatering pumps, energy storage systems, or similar industrial equipment.
A bachelor's degree in Business Management or a related field is preferred; equivalent combinations of education, technical training, and relevant work experience will also be considered.
Required Skills & Abilities:
  • Strong knowledge of service operations, equipment maintenance, troubleshooting, and repair.
  • Excellent written, verbal, and customer communication skills.
  • Ability to read and interpret technical manuals, blueprints, and hydraulic/electrical schematics.
  • Strong analytical and problem-solving skills with a focus on root-cause resolution.
  • Working knowledge of business mathematics, including percentages, ratios, and measurements.
  • Proficient in Microsoft Office 365, ERP systems, and service management software.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
In return, we offer
We offer competitive wages and a world-class benefits package including medical, dental, and vision insurance, company-paid life, short and long-term disability insurance, generous paid time off, and 401(k) matching and automatic company contribution. The annual salary range for this position is $129,100 - $161,380. Final compensation will be based on factors such as relevant experience, education, skills, certifications, and overall qualifications.
Power Technique North America LLC is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.
We are fully committed to being a part of the solution for a better tomorrow. That's why we have set science-based targets to reduce greenhouse gas emissions to lead the transition to a low-carbon society
Learn more at www.atlascopcogroup.com
Job location
This role requires you to work on-site at our office in Anaheim CA, United States (US). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.
Contact information
Talent Acquisition Team:Madelen Atanassov
Our selection process includes interviews and for some roles skills assessments to gain a deeper insights into your profile. We're eager to get to know you, hear about your skills, and discuss your potential to grow with us.
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

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