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Remote Verizon Wireless Customer Service Representative Jobs in Riverside, CA

Kimco Staffing

Call Center Representative

Anaheim, CA · On-site +1

$21/hr

Ind addition to these duties, the Customer Service Representative will also: * Have dependable internet access to facilitate hybrid remote and onsite. * Answer customer calls and actively listen to ...

Kimco Staffing

Call Center Representative

Irvine, CA · On-site +1

$21/hr

Ind addition to these duties, the Customer Service Representative will also: * Have dependable internet access to facilitate hybrid remote and onsite. * Answer customer calls and actively listen to ...

HMG Careers

Remote Customer Service and Sales

Irvine, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Rialto, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Pomona, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Corona, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Orange, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsVerizon Wireless Customer Service Representative JobsRemote Verizon Wireless Customer Service Representative JobsRemote Verizon Wireless Customer Service Representative Jobs in Riverside, CA

Remote Verizon Wireless Customer Service Representative information

See Riverside, CA salary details

$10

$19

$28

How much do remote verizon wireless customer service representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote verizon wireless customer service representative in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

Is it hard to get hired at Verizon Wireless?

Getting hired as a Verizon Wireless Customer Service Representative typically involves completing an application, passing a skills assessment, and participating in interviews. The hiring process can be competitive, but candidates with good communication skills and customer service experience have a better chance of success.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools. Many employers require proficiency in computer and internet use, and some may prefer familiarity with specific CRM software. Applying through company websites or job boards and demonstrating good interpersonal skills are key steps in the process.

Does Verizon hire remote workers?

Verizon Wireless offers remote customer service representative positions, allowing employees to work from home. These roles typically require strong communication skills, familiarity with customer service tools, and a reliable internet connection. Remote opportunities are often available depending on company needs and role requirements.

What are some common challenges faced by Remote Verizon Wireless Customer Service Representatives, and how can they be addressed?

Remote Verizon Wireless Customer Service Representatives often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and maintaining effective communication without in-person team support. To address these, it’s essential to stay organized, make full use of internal knowledge bases, and proactively reach out to supervisors or team chats for guidance. The company typically provides comprehensive training and ongoing support to help representatives succeed in a remote environment, including virtual team meetings and access to online resources.

What are the key skills and qualifications needed to thrive as a Remote Verizon Wireless Customer Service Representative, and why are they important?

To thrive as a Remote Verizon Wireless Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Patience, empathy, and adaptability help you deliver excellent customer experiences and handle challenging interactions effectively. These skills are crucial for resolving customer issues efficiently, ensuring satisfaction, and supporting Verizon's reputation in a remote work environment.

Why is Verizon laying off $15,000?

Verizon Wireless has announced plans to lay off approximately 15,000 employees as part of a restructuring effort to improve efficiency and reduce costs. This decision may impact customer service roles, including remote customer service representatives, and is part of broader industry trends toward automation and operational streamlining.

What does a Remote Verizon Wireless Customer Service Representative do?

A Remote Verizon Wireless Customer Service Representative assists customers with inquiries, billing issues, technical support, and account management, all from a remote location such as their home. They communicate with customers via phone, chat, or email to resolve problems, answer questions about Verizon’s products and services, and ensure a positive customer experience. Representatives are trained to handle a variety of situations, including troubleshooting devices and explaining service plans. This role requires strong communication skills, patience, and the ability to work independently while adhering to company policies.

What is the difference between Remote Verizon Wireless Customer Service Representative vs Remote Telesales Agent?

AspectRemote Verizon Wireless Customer Service RepresentativeRemote Telesales Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentHome-based customer support for wireless servicesHome-based sales calls for wireless products
Employer & IndustryVerizon Wireless, telecommunicationsTelecom companies, sales-focused roles

Both roles are remote positions within the telecommunications industry, requiring similar credentials. The main difference is that Customer Service Representatives focus on assisting customers with service issues, while Telesales Agents concentrate on selling products and services. Understanding these distinctions helps job seekers choose the role that best fits their skills and career goals.

What are popular job titles related to Remote Verizon Wireless Customer Service Representative jobs in Riverside, CA? For Remote Verizon Wireless Customer Service Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Verizon Wireless Customer Service Representative jobs in Riverside, CA look for? The top searched job categories for Remote Verizon Wireless Customer Service Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Verizon Wireless Customer Service Representative jobs? Cities near Riverside, CA with the most Remote Verizon Wireless Customer Service Representative job openings:
Remote Verizon Wireless Customer Service Representative jobs near you
Infographic showing various Remote Verizon Wireless Customer Service Representative job openings in Riverside, CA as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.
Customer Service Representative - Remote Work - Great Benefits

Customer Service Representative - Remote Work - Great Benefits

American Income Life Insurance Company

Riverside, CA • On-site, Remote

$16 - $21.75/hr

Full-time

Posted 6 days ago

Job description

We are currently expanding our remote team and looking for motivated individuals who enjoy working with people, providing helpful guidance, and building a long-term career.
This role focuses on assisting clients who are interested in learning more about available supplemental benefit programs. You will help explain options, answer questions, and guide individuals through a simple and professional process.
Key Responsibilities
  • Connect with clients by phone or video to review available benefit options
  • Answer questions clearly and professionally
  • Provide information about programs, services, and coverage details
  • Help clients understand their options and choose solutions that fit their needs
  • Stay organized while managing follow-ups and client records
  • Continue learning about updated programs and company processes

What We're Looking For
  • Strong communication and people skills
  • A positive, professional attitude
  • Ability to stay organized and manage multiple tasks
  • Willingness to learn and follow a proven system
  • Comfortable working independently in a remote setting
  • Customer service or sales experience is helpful, but not required

What We Offer
  • Remote work flexibility
  • Hands-on training and ongoing support
  • Weekly pay
  • Bonus opportunities
  • Residual income potential
  • Career growth and leadership advancement
  • Company-paid travel incentives
  • Apply today to learn more about this opportunity and how you can become part of our growing team.

Ideal Candidate
The right person for this opportunity is dependable, coachable, and motivated to grow. You should enjoy helping others, working with a team, and taking initiative in a fast-paced environment.

Apply