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Service Bdc Manager Jobs in Colorado (NOW HIRING)

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Service Bdc Manager information

See Colorado salary details

$20K

$72.8K

$121.5K

How much do service bdc manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service bdc manager in Colorado is $72,758.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $89,900.00 per year, depending on experience, location, and employer.

What is a Service BDC Manager?

A Service BDC (Business Development Center) Manager oversees the team responsible for managing customer communications and appointments for a dealership's service department. They handle inbound and outbound calls, schedule service appointments, follow up on missed opportunities, and ensure a high level of customer satisfaction. The Service BDC Manager also trains and motivates staff, sets performance goals, and uses data to improve processes. Their role is vital in maximizing service department efficiency and increasing customer retention.

How to become a Service Bdc Manager?

To become a Service Bdc Manager, candidates typically need experience in automotive service departments, strong customer service skills, and knowledge of dealership operations. A high school diploma or equivalent is usually required, and some employers prefer candidates with prior experience in sales or service coordination. Developing skills in communication, organization, and familiarity with dealership management software can also be beneficial.

How does a Service BDC Manager typically collaborate with service advisors and technicians to improve customer satisfaction?

A Service BDC (Business Development Center) Manager plays a crucial liaison role between the customer-facing BDC team, service advisors, and technicians. They ensure that appointments are scheduled efficiently, customer concerns are clearly communicated, and follow-ups are handled promptly. By regularly meeting with service advisors and technicians, the manager helps address workflow bottlenecks, shares customer feedback, and implements process improvements to enhance the overall service experience. This collaborative approach not only streamlines operations but also directly contributes to higher customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Service BDC Manager?

To thrive as a Service BDC Manager, you need experience in automotive service operations, strong organizational abilities, and a background in customer service or sales management. Familiarity with CRM software, appointment scheduling systems, and basic dealership management tools is essential, along with knowledge of service department processes. Excellent communication, leadership, and problem-solving skills help you motivate teams and deliver outstanding customer experiences. These competencies ensure efficient service department workflow, higher customer retention, and achievement of business goals.

What is the difference between Service Bdc Manager vs Service Advisor?

AspectService Bdc ManagerService Advisor
CredentialsTypically requires dealership experience, customer service skills, and sometimes certifications in automotive service managementRequires automotive knowledge, customer service skills, and often ASE certifications
Work EnvironmentOffice-based role managing customer communications and dealership operationsFrontline role interacting directly with customers and technicians
Employer & Industry UsageUsed mainly in automotive dealerships to oversee service department operationsCommonly found in automotive service departments as the primary customer liaison

The Service Bdc Manager focuses on managing customer communications and dealership operations, while the Service Advisor directly interacts with customers to recommend and explain vehicle repairs. Both roles require automotive knowledge and customer service skills, but their responsibilities and work environments differ significantly.

What are popular job titles related to Service Bdc Manager jobs in Colorado?

For Service Bdc Manager jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Service Bdc Manager jobs in Colorado look for?

The top searched job categories for Service Bdc Manager jobs in Colorado are:

Service Bdc Manager jobs near you
Infographic showing various Service Bdc Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $72,758 per year, or $35 per hour.

Internet Sales Manager - Fowler Jeep of Boulder

Fowler Jeep of Boulder

Boulder, CO

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Internet Sales Manager– Fowler Jeep of Boulder

Are you a born communicator AND a born leader? Because our Internet Sales department needs both. Earn a great living doing what you love and join our dealership family as our new Internet Sales Manager.  Emphasis will be placed on providing excellent customer communications while managing the Internet Sales process. In this role, you will supervise sales team in a manner that aligns with our dealership’s highest standards. We only hire the best! If that’s you, then let’s talk. 

Job Responsibilities

  • Oversee daily Internet Sales operations
  • Recruit and train sales staff
  • Understand buying profiles and patterns of typical telephone, and internet prospects
  • Run daily/weekly/monthly reports and track results
  • Prepare individual “call results reports” for sales staff
  • Record and listen to customer calls
  • Train sales staff by reviewing recorded/live calls and outcomes, and auditing text message and email correspondence
  • Determine which customers to contact based on current marketing initiatives
  • Review performance and develop staff
  • Interface with other department heads
  • Participate in dealership management meetings

Skills/Qualifications

  • Successful track record in Internet sales, auto dealership business development centers or Internet sales department management
  • The ability to manage high call volumes, internet leads and call lists simultaneously
  • Overall knowledge of automotive sales and service department operations
  • Strong organizational skills and leadership abilities
  • Familiarity with dealership CRM and DMS systems
  • Experience in training teams and individuals preferred

Job Requirements

  • High school diploma/GED
  • Basic computer skills
  • Dealership Internet Sales/BDC experience
  • Must have valid driver's license

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee frequently is required to stand, walk, and reach with hands and arms.  The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Compensation

Compensation is based on experience and is highly competitive in the marketplace.

What We Offer 

Perks & Benefits

Fowler offers medical, vision, dental, life, & disability insurances. Fowler has a 401K employer matching plan, Paid Time Off, Volunteer Paid Time Off, Paid Holidays, Bereavement Paid Time Off, & eight (8) full weeks of paid Parental Leave. Fowler also offers its employees access to an employee assistance program. Fowler offers job specific education to include student sponsorships, internships, manufacturer and dealership training.

The Fowler Standard – This is what drives us. Being friendly, helpful, honest and fair

The mission of Fowler is to grow our business by earning the respect, trust and loyalty of our customers through our employees.

Fowler’s vision is to be the dealer of choice in the communities we serve. We will do this by providing exceptional products, services, and superior customer service.

Our dedication to the development and advancement of our people, technology and systems will help us get there together.

Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate employees on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws

 

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