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Service Bdc Manager Jobs in Colorado (NOW HIRING)

Hyundai Motor America

Service BDC

Denver, CO · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage the Schedule: Take inbound calls to facilitate service appointments and maintain the ... We promote from within to roles like Service Advisor or BDC Manager. Modern Benefits: Full health ...

Perkins Motors

Service BDC Representative

Colorado Springs, CO · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Service (BDC) Representative (Business Development Center), you will be responsible for managing communication between customers and the service department. This role involves handling inbound ...

Perkins Motors

Service BDC Representative

Colorado Springs, CO · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Service (BDC) Representative (Business Development Center), you will be responsible for managing communication between customers and the service department. This role involves handling inbound ...

Mercedes-Benz of Westminster

eCommerce Manager

Westminster, CO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Partner with sales, marketing, BDC, fixed operations, and leadership teams to deliver a seamless ... Automotive, parts, and service discounts * A culture of coaching, mentoring, recognition, and ...

Mercedes-Benz of Westminster

eCommerce Manager

Westminster, CO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Partner with sales, marketing, BDC, fixed operations, and leadership teams to deliver a seamless ... Automotive, parts, and service discounts * A culture of coaching, mentoring, recognition, and ...

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All JobsService Bdc JobsService Bdc Manager JobsService Bdc Manager Jobs in Colorado

Service Bdc Manager information

See Colorado salary details

$20K

$72.8K

$121.5K

How much do service bdc manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service bdc manager in Colorado is $72,758.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $89,900.00 per year, depending on experience, location, and employer.

What is a Service BDC Manager?

A Service BDC (Business Development Center) Manager oversees the team responsible for managing customer communications and appointments for a dealership's service department. They handle inbound and outbound calls, schedule service appointments, follow up on missed opportunities, and ensure a high level of customer satisfaction. The Service BDC Manager also trains and motivates staff, sets performance goals, and uses data to improve processes. Their role is vital in maximizing service department efficiency and increasing customer retention.

How to become a Service Bdc Manager?

To become a Service Bdc Manager, candidates typically need experience in automotive service departments, strong customer service skills, and knowledge of dealership operations. A high school diploma or equivalent is usually required, and some employers prefer candidates with prior experience in sales or service coordination. Developing skills in communication, organization, and familiarity with dealership management software can also be beneficial.

How does a Service BDC Manager typically collaborate with service advisors and technicians to improve customer satisfaction?

A Service BDC (Business Development Center) Manager plays a crucial liaison role between the customer-facing BDC team, service advisors, and technicians. They ensure that appointments are scheduled efficiently, customer concerns are clearly communicated, and follow-ups are handled promptly. By regularly meeting with service advisors and technicians, the manager helps address workflow bottlenecks, shares customer feedback, and implements process improvements to enhance the overall service experience. This collaborative approach not only streamlines operations but also directly contributes to higher customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Service BDC Manager?

To thrive as a Service BDC Manager, you need experience in automotive service operations, strong organizational abilities, and a background in customer service or sales management. Familiarity with CRM software, appointment scheduling systems, and basic dealership management tools is essential, along with knowledge of service department processes. Excellent communication, leadership, and problem-solving skills help you motivate teams and deliver outstanding customer experiences. These competencies ensure efficient service department workflow, higher customer retention, and achievement of business goals.

What is the difference between Service Bdc Manager vs Service Advisor?

AspectService Bdc ManagerService Advisor
CredentialsTypically requires dealership experience, customer service skills, and sometimes certifications in automotive service managementRequires automotive knowledge, customer service skills, and often ASE certifications
Work EnvironmentOffice-based role managing customer communications and dealership operationsFrontline role interacting directly with customers and technicians
Employer & Industry UsageUsed mainly in automotive dealerships to oversee service department operationsCommonly found in automotive service departments as the primary customer liaison

The Service Bdc Manager focuses on managing customer communications and dealership operations, while the Service Advisor directly interacts with customers to recommend and explain vehicle repairs. Both roles require automotive knowledge and customer service skills, but their responsibilities and work environments differ significantly.

What are popular job titles related to Service Bdc Manager jobs in Colorado?

For Service Bdc Manager jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Service Bdc Manager jobs in Colorado look for?

The top searched job categories for Service Bdc Manager jobs in Colorado are:

Service Bdc Manager jobs near you
Infographic showing various Service Bdc Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $72,758 per year, or $35 per hour.

Service BDC

Hyundai Motor America

Denver, CO • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Overall Summary
Dealership Support Staff
Education
High School
Experience
Less than 1 year
Additional Information
Are you a "people person" with a passion for cars? Join our fast-paced service team where you'll be the primary bridge between our customers and our expert technicians.
What You'll Do:
Manage the Schedule: Take inbound calls to facilitate service appointments and maintain the dealership's daily workflow.
Customer Outreach: Perform outbound "service campaign" calls to remind clients of upcoming maintenance or follow up on "no-show" appointments.
Problem Solve: Act as a customer advocate, answering basic service questions and coordinating with technicians to provide real-time repair updates.
Digital Communication: Respond to inquiries via phone, text, online chat, and email using our [CRM/DMS] software.
Who We're Looking For:
Communicators: You have excellent telephone etiquette and the ability to explain technical repairs in simple, friendly terms.
Tech-Savvy Professionals: You are proficient with CRM software and basic computer programs.
Detailed Multi-taskers: You can handle high call volumes while accurately documenting customer records and repair orders.
Experience: Prior experience in a call center or automotive service environment is preferred but not required-we provide paid training!.
Why Join Us in 2026?
Competitive Pay: Typical roles in 2026 range from $35,000 to $45,000 annually, often with performance-based bonuses.
Growth Opportunities: We promote from within to roles like Service Advisor or BDC Manager.
Modern Benefits: Full health/dental/vision coverage, 401(k) matching, and Paid Time Off (PTO).
Employment Position: Full Time
Salary: $18.00 - $22.00 Hourly
Salary is negotiable.
Zip Code: 80221

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