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Service Advisor Car Dealership Jobs in Raleigh, NC

Southpoint Honda

Service Advisor/ASM

Durham, NC

$60K - $175K/yr

... Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group ... Our dealerships have been repeatedly recognized for outstanding customer service and have received ...

Mr. Transmission

Service Advisor

Durham, NC · On-site

$500 - $1.5K/wk

The Service Advisor is responsible for all contact with customers from the initial phone call ... until the car is delivered (picked up and paid for). * Utilize appropriate systems and forms.

AAA Auto Club Group

Service Advisor

Cary, NC

$50K - $65K/yr

As a Service Advisor,you'llserve as the primary point of contact for customers throughout the ... Ability to work effectively in a busy environment, interacting with people and dealing ...

Hendrick Automotive Group

Service Advisor

Cary, NC · On-site

Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no ... Meets dealership's standards for repair and order production. * Maintains CSI at or above Company ...

Rick Hendrick Chevrolet

Service Advisor

Cary, NC

Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no ... Meets dealership's standards for repair and order production. * Maintains CSI at or above Company ...

Rick Hendrick Chevrolet

Service Advisor

Durham, NC

Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no ... Meets dealership's standards for repair and order production. * Maintains CSI at or above Company ...

Rick Hendrick Chevrolet

Service Advisor

Cary, NC

Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no ... Meets dealership's standards for repair and order production. * Maintains CSI at or above Company ...

Hendrick Automotive Group

Service Advisor

Apex, NC · On-site

Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no ... Meets dealership's standards for repair and order production. * Maintains CSI at or above Company ...

Hendrick Automotive Group

Service Advisor

Durham, NC · On-site

Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no ... Meets dealership's standards for repair and order production. * Maintains CSI at or above Company ...

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All JobsService Advisor Car Dealership JobsService Advisor Car Dealership Jobs in Raleigh, NC

Service Advisor Car Dealership information

See Raleigh, NC salary details

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How much do service advisor car dealership jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for service advisor car dealership in Raleigh, NC is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $28.99 per hour, depending on experience, location, and employer.

How does a service advisor at a car dealership typically collaborate with technicians and customers during the repair process?

A Service Advisor serves as the main point of contact between customers and the service team. They communicate customer concerns and vehicle issues to technicians, ensuring all necessary information is provided for accurate diagnostics and repairs. Throughout the process, Service Advisors update customers on the status of their vehicles, explain recommended services, and clarify any technical details. Effective collaboration requires strong organizational skills and the ability to translate technical information into easy-to-understand language for customers.

How hard is it to be a service advisor at a car dealership?

Becoming a service advisor at a car dealership requires strong communication skills, knowledge of automotive systems, and the ability to manage customer interactions. The role involves coordinating between customers and technicians, often requiring familiarity with dealership management software and certifications such as ASE. The job can be demanding during busy periods but is generally manageable with experience and proper training.

What is the difference between Service Advisor Car Dealership vs Service Technician Car Dealership?

AspectService Advisor Car DealershipService Technician Car Dealership
CredentialsCustomer service skills, knowledge of automotive services, often certifications like ASE Service AdvisorTechnical certifications such as ASE Certified Technician, automotive repair skills
Work EnvironmentCustomer-facing, office and service laneGarage or workshop, hands-on repair environment
Employer & Industry UsageUsed in dealerships to liaise between customers and techniciansUsed in dealerships and repair shops to perform vehicle repairs and diagnostics

While both roles are essential in a car dealership, the Service Advisor focuses on customer communication and service management, whereas the Service Technician handles vehicle repairs and diagnostics. Understanding these differences helps job seekers identify the right career path in automotive service.

What are the key skills and qualifications needed to thrive as a service advisor at a car dealership, and why are they important?

To thrive as a Service Advisor at a car dealership, you need strong automotive knowledge, customer service experience, and often a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and sometimes ASE certification are beneficial. Excellent communication, problem-solving abilities, and organizational skills help build trust with customers and manage multiple service appointments efficiently. These skills are crucial for ensuring customer satisfaction, smooth shop operations, and repeat business for the dealership.

What does a service advisor at a car dealership do?

A Service Advisor at a car dealership acts as the main point of contact between customers and the service department. They help customers understand the maintenance and repair needs of their vehicles, provide cost estimates, schedule appointments, and communicate updates throughout the service process. Service Advisors also work closely with technicians to ensure that the customer's needs are met efficiently and accurately. Their goal is to provide excellent customer service and ensure vehicles are properly maintained.

What are popular job titles related to Service Advisor Car Dealership jobs in Raleigh, NC?

For Service Advisor Car Dealership jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Service Advisor Car Dealership jobs in Raleigh, NC look for?

The top searched job categories for Service Advisor Car Dealership jobs in Raleigh, NC are:

Service Advisor Car Dealership jobs near you
Infographic showing various Service Advisor Car Dealership job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $52,435 per year, or $25.2 per hour.

Service Advisor/ASM

Southpoint Honda

Durham, NC

$60K - $175K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

$60k-$175k+ Yearly Earning Potential for Top Performers

Yearly Accrued PTO

Flexible Schedule

Internal Advancement Opportunities

Southpoint Honda, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.

Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.

Why choose Southpoint Honda and Hudson Automotive Group?

Competitive Compensation ($60k-$175k+ Yearly Potential for Top Performers)

Additional Manufacture Incentives/Bonuses

Company Provided Training and Career Development

Internal Advancement Opportunities

Flexible Work Schedule (5-day Work Week, Alternating Saturdays)

Previous Customer Service Experience Required

Previous Service/Sales Experience Preferred

Other Benefits we offer:

  • Medical, Dental, Vision Insurance
  • Life Insurance
  • 401k with match
  • Paid Vacation/Holidays
  • Accrued PTO
  • Employee development through training and advancement opportunities
  • Employee discounts on products & services
  • Balanced work schedule

Qualifications:

  • Proven experience delivering a strong customer experience.
  • Ability to successfully guide customers throughout the service process.
  • Customer Relationship Management (CRM) Software Experience.
  • Excellent communication skills.
  • Strong amount of emotional intelligence.

Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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