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Service Administrator Jobs in Ohio (NOW HIRING)

Smiths Group

Customer Service Administrator

Mount Vernon, OH · On-site

$14.75 - $19.75/hr

Company Description Heating & Cooling Products manufactures and distributes superior quality sheet metal products since 1955. These products include pipe, elbows, boots, rectangular duct, duct ...

Farm & Home Hardware

Appliance Service Admin

Ashland, OH · On-site

$36K - $46K/yr

  • Retirement

  • PTO

Appliance Service Department Administrator / Service Writer Department: Appliance Service Reports To: Appliance Service Lead / General Manager Employment Type: Full-Time Position Summary We are ...

Farm and Home Hardware

Appliance Service Admin

Ashland, OH · On-site

$36K - $46K/yr

  • Retirement

  • PTO

Appliance Service Department Administrator / Service Writer Department: Appliance Service Reports To: Appliance Service Lead / General Manager Employment Type: Full-Time Position Summary We are ...

Oswald Companies

Senior Client Service Administrator

Cleveland, OH · On-site

$18.75 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JOB PURPOSE Responsible to provide internal support to an account management team for an assigned book of business; collaborates with sales and service staff by account, interfaces with clients and ...

Oswald Companies

Senior Client Service Administrator

Cincinnati, OH · On-site

$18.50 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JOB PURPOSE Responsible to provide internal support to an account management team for an assigned book of business; collaborates with sales and service staff by account, interfaces with clients and ...

Wellpath

Health Services Administrator

Findlay, OH

Overview As a Health Services Administrator (HSA), you will be responsible for overseeing and evaluating the healthcare delivery program in compliance with state and local regulations, ACA, NCCHC ...

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Showing results 21-40

All JobsService Administrator JobsService Administrator Jobs in Ohio

Service Administrator information

See Ohio salary details

$9

$23

$45

How much do service administrator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service administrator in Ohio is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.66 per hour, depending on experience, location, and employer.

How does a service administrator typically interact with other departments within an organization?

Service Administrators regularly collaborate with departments such as customer service, technical support, and finance to ensure smooth service delivery and issue resolution. They often act as a liaison, relaying important information between teams and coordinating schedules or resources needed for service appointments. This cross-departmental interaction helps streamline processes, improve customer satisfaction, and address operational challenges quickly. Building strong relationships with colleagues in various departments is key to excelling in this role.

What is a service administrator?

A service administrator is responsible for overseeing all aspects of the work order for a service department. Your job duties include coordinating with the service manager on the completion of customer work orders, putting together billing for work completed, and reviewing time cards for service employees. The qualifications for this career include a high school diploma or equivalent certification such as a GED. To be successful, you need to possess strong organizational skills, have good attention to detail, and have experience in a service department.

What are the key skills and qualifications needed to thrive as a service administrator?

To thrive as a Service Administrator, you need strong organizational abilities, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, service ticketing systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving skills, and the ability to multitask help you excel in coordinating service requests and supporting clients. These skills and qualities ensure efficient service operations, high customer satisfaction, and smooth workflow management.

What is the difference between Service Administrator vs Customer Service Representative?

AspectService AdministratorCustomer Service Representative
Required credentialsHigh school diploma or equivalent; some roles may prefer certifications in administration or customer serviceHigh school diploma or equivalent; customer service training often preferred
Work environmentOffice setting, often in service or technical industriesCall centers, retail, or office environments
Employer and industry usageUsed in service industries, healthcare, IT, and technical fieldsCommon across retail, telecom, hospitality, and service sectors
Common search and comparison intentUnderstanding administrative roles in service settingsCustomer interaction and support roles

The main difference is that Service Administrators focus on managing service processes, coordinating schedules, and supporting internal teams, while Customer Service Representatives primarily handle direct customer interactions, inquiries, and support. Both roles are essential in service industries but serve different functions within the customer experience and operational workflow.

More about Service Administrator jobs

What are popular job titles related to Service Administrator jobs in OH?

For Service Administrator jobs in OH, the most frequently searched job titles are:

Service Administrator jobs near you
Infographic showing various Service Administrator job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,234 per year, or $23.2 per hour.

Customer Service Administrator

Smiths Group

Mount Vernon, OH • On-site

$14.75 - $19.75/hr

Full-time

Posted 8 days ago

Job description

Company Description

Heating & Cooling Products manufactures and distributes superior quality sheet metal products since 1955. These products include pipe, elbows, boots, rectangular duct, duct fittings, wall stack, oval, black stove pipe and fittings, spiral pipe, spiral PVC pipe and fittings for the HVAC professional. These products serve the residential, multi family, and light commercial HVAC markets.

Job Description
  • Greet visitors, customers, vendors, and applicants in a professional and
  • welcoming manner.
  • Answer and direct incoming telephone calls.
  • Manage incoming and outgoing mail and deliveries.
  • Maintain reception area in a clean and professional appearance.
  • Provide friendly and professional first point of contact for guests, ensuring a positive and efficient check-in experience
  • Accurately enter, review, and process customer orders received via email, EDI, and occasional phone communication, ensuring data accuracy and timely order fulfillment
  • Build and maintain positive relationships with customers
  • Assist with Macola customer item number updates, pricing, and job quotes when requested
  • Completes the Daily Morning Report information prior to 10:00 am for the daily production meeting including updating backorder tracking information
  • Coordinates delivery sequence communication with external customers/trucking companies each day once load is confirmed by our shipping supervisors
  • Manage customer requests for supplemental freight to maximize trailer utilization and revenue
  • Serve as the liaison between external customers and the Production Team by addressing customer concerns and communicating IQ-related information to support operational efficiency
  • Communicate order placement reminders when necessary to our external customers
  • Order and maintain office supplies.
  • Maintain pool vehicle schedule.
  • Assist with company events, meetings, and employee activities.
  • Maintain employee report off log.
  • Prepare new hire paperwork and onboarding materials as needed.
  • Coordinate pre-employment activities including background checks and drug screenings.
  • Maintain employee information in Fastenal machines.
  • Post announcements in company bulletin boards.
  • Update electronic communication boards.
  • Coordinate employee recognition programs and engagement activities.
  • Support with special projects as assigned.
  • Other duties as assigned.
Qualifications
  • High school diploma or general education degree (GED)
  • Professionalism in presence and in all communication
  • Supports the objectives of HCP and the Sales Department
  • Must be able to prioritize and multi-task with attention to detail
  • Proficiency in Microsoft Excel, Word and working knowledge of Power Point
  • Ability to work as a team player
  • Computer graphic software a plus
Additional Information

All your information will be kept confidential according to EEO guidelines. This position is onsite only and does not offer remote work options. 

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website (Careers - Smiths Group plc)

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