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Service Administration Jobs (NOW HIRING)

Compu-Vision Consulting Inc.

Data Engineer - Offshore

$117K - $140K/yr

The main responsibilities include developing and deploying PowerBI data models, managing PowerBI service administration, and performing analysis of business workflows and technology issues.

E-Solutions INC

Power BI Admin

Plano, TX · On-site

Plano, TX (5 Days onsite in a week) Required Skill and Experience Administer and govern enterprise-scale Power BI environments, including Power BI Service Administration, Tenant Administration ...

City of Goose Creek, SC

Permit Specialist

Goose Creek, SC · On-site

$48K - $60K/yr

Job Posting Location 519 North Goose Creek Boulevard, Goose Creek, SC, 29445, United States Base Pay $48,000.00 - $60,000.00 / Year Job Category Local Government, Customer Service, Administration ...

Starr Equipment Company

Be Seen First

Sales and Service Administrator

Knoxville, TN · On-site

$65K - $75K/yr

... Service ... Tasks will include, but are not limited to: · Assist with Equipment Sales Administration including ...

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Service Administration information

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$10

$24

$48

How much do service administration jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for service administration in the United States is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Service Administration vs Customer Service Representative?

AspectService AdministrationCustomer Service Representative
Required CredentialsTypically requires administrative or business certifications, sometimes a high school diploma or equivalentUsually requires a high school diploma or equivalent; certifications are less common
Work EnvironmentOffice settings, administrative departments, or service centersCall centers, retail, or customer support environments
Employer & Industry UsageUsed across industries like healthcare, IT, and utilities for managing service processesCommon in retail, telecom, and hospitality sectors for direct customer interaction

Service Administration focuses on managing service processes, documentation, and coordination within organizations, often requiring administrative skills. Customer Service Representatives primarily handle direct customer interactions, addressing inquiries and resolving issues. While both roles support customer satisfaction, Service Administration is more process-oriented, whereas Customer Service Representatives focus on direct communication.

What are examples of service administration?

Service administration involves managing and coordinating service delivery processes, such as scheduling appointments, maintaining client records, processing service requests, and ensuring compliance with service standards. It often requires skills in communication, organization, and familiarity with service management tools or software. These tasks support efficient operation and customer satisfaction in service-oriented environments.

What is a service administration job?

A service administration job involves managing and coordinating service operations within an organization, ensuring customer requests are handled efficiently. It often includes tasks such as scheduling, record-keeping, and communicating with clients or team members, requiring strong organizational and communication skills.

What cities are hiring for Service Administration jobs?

Cities with the most Service Administration job openings:

What are the most commonly searched types of Service Administration jobs?

The most popular types of Service Administration jobs are:

What states have the most Service Administration jobs?

States with the most job openings for Service Administration jobs include:

What are popular job titles for Service Administration?

Popular job titles for Service Administration:

Service Administration jobs near you
Infographic showing various Service Administration job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,736 per year, or $24.4 per hour.

Field Service Support Supervisor

Tulsa, OK • On-site

MIRATECH Corporation
See more jobs at MIRATECH Corporationexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Location: Tulsa, OK

Reports to: Manager – Field Services

Cooperates with: Engineering, Accounting, Production, Sales, Field Services, Engineering

Primary Responsibility: The Field Service Support Supervisor is responsible for overseeing the daily operations and performance of the Field Service support team, including Dispatchers, Administrators, and other Field Service support personnel. This role ensures efficient coordination of service scheduling, documentation management, customer support, service administration, and operational processes to support Field Service and commissioning activities. The Field Service Support Supervisor works closely with Field Service Management, Project Management, and Field Service Technicians to ensure service operations are organized, responsive, accurate, and aligned with company standards and customer expectations.

Specific Duties and Responsibilities:

  • Supervise and support Field Service support personnel, including Field Service Dispatchers, Field Service Administrators, and future support staff positions.
  • Coordinate daily workflow, staffing priorities, and task assignments for the Field Service support team.
  • Oversee scheduling and dispatch activities within Salesforce Field Service (SFS) to ensure efficient technician utilization and service coverage.
  • Monitor and manage the Field Service Hotline to ensure calls are handled promptly and directed appropriately.
  • Support Field Service Technicians by assisting with scheduling, documentation requirements, administrative needs, and operational coordination.
  • Oversee the review, organization, and processing of service workbooks, commissioning books, reports, and related service documentation.
  • Ensure Field Service documentation is accurate, complete, professionally prepared, and compliant with company standards.
  • Coordinate with Project Management and other departments to support service execution, customer requirements, and project timelines.
  • Maintain scheduling systems, spreadsheets, databases, and digital filing systems to ensure accurate service records and traceability.
  • Monitor and support Field Service inventory tracking, fleet documentation, maintenance records, and operational assets.
  • Oversee handheld analyzer asset tracking, maintenance, calibration, and documentation to ensure compliance and operational readiness.
  • Generate reports and summaries related to Field Service scheduling, service activity, documentation status, and operational performance metrics.
  • Assist with onboarding and training of Field Service support personnel regarding department procedures and documentation standards.
  • Continuously evaluate Field Service support processes and recommend improvements to increase operational efficiency, reduce delays, and improve customer satisfaction.
  • Participate in internal meetings as required and provide operational updates to management.
  • Other duties as assigned.

Qualifications:

  • Excellent verbal and written communication skills.
  • Strong leadership, organizational, and administrative skills.
  • Ability to manage multiple tasks and priorities simultaneously while maintaining accuracy and professionalism.
  • Ability to prioritize operational and administrative responsibilities based on urgency and business needs.
  • Strong problem-solving and decision-making abilities.
  • Proficiency with Windows and MS Office applications (Word, Excel, PowerPoint, Outlook, Teams).
  • Highly organized and detail-oriented while able to understand the "big picture."
  • Prior experience using Salesforce Field Service (SFS) or similar service management software preferred.
  • 7-10 years of prior experience in field service coordination, dispatching, service administration, operations support, or related experience.
  • Prior supervisory or team leadership experience preferred.
  • Positive attitude with a strong customer service mindset and ability to work collaboratively across departments.

What's in it for You:

  • Health, Dental & Vision Insurance
  • Annual Bonus Program
  • $350 Annual Wellness Credit
  • Flexible Spending Account (FSA)
  • 401k with match up to 5%
  • Life insurance
  • Disability insurance
  • 5 days of paid sick leave annually (prorated based on start date)
  • 15 days PTO annually (prorated based on start date)
  • $350 Production Reimbursement Program

Equal Opportunity:MIRATECH is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regards to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations.

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