Senior Usability Testing Jobs (NOW HIRING)

FMX is seeking a Senior Product Designer to help us design and rapidly validate solutions with customers using AI-accelerated design and high-fidelity concept builds. As a key member of our product development process, you'll shape the future of our software-creating intuitive, impactful user experiences that align with our mission to simplify facilities management for the public sector.

This role is ideal for a designer who thrives in tight partnership with engineers-working side-by-side during concept creation, where much of the final solution takes shape before we invest in full-scale delivery.

You'll use modern AI-powered tools to explore, prototype, and iterate quickly-while applying strong product judgment, usability expertise, and craft to ensure what we validate is meaningful, testable, and customer-ready.

Responsibilities:

As the Senior Product Designer, you will:

• Work with product managers and engineers to improve the adoption of FMX's products and design new products to solve real customer problems
• Shape designs that fit the business appetite for a project while holding true to user needs
• Co-build AI-accelerated coded prototypes with developers to validate solutions with customers
• Use AI-powered design and prototyping tools to rapidly explore workflows, UI patterns, and content variations while maintaining strong design judgment
• Translate rough concepts into testable artifacts quickly (flows, prototypes, microcopy, edge cases, success metrics)
• Partner with concept builders during build-time to ensure UX quality across states, accessibility, content, empty/error cases, and interaction details
• Design natural language and automated experiences for FMX's AI-powered tools
• Plan and run rapid usability testing on concept builds (formative usability testing / prototype testing / concept validation), synthesize findings, and drive iteration
• Contribute to and help shape our existing design patterns and systems
• Mentor other designers and provide constructive feedback on their work
• Participate in design critiques and present your work to customers, prospects, stakeholders, and FMX leadership
• Stay up-to-date with industry trends and best practices in UX and Product design
• Contribute to the development of product strategy and help drive the direction of specific product areas
• Actively seek opportunities for personal and professional growth

• Validate solutions early with customers using high-fidelity concept builds (interactive prototypes, coded prototypes, and hybrid approaches).
• Partner side-by-side with engineers ("concept builders") during concept creation-ideation, interaction design, prompt-driven exploration, and iteration happen together.
• Work in fast fast cycles: concept test learn iterate.

Requirements

Preferred Experience & Qualities:

• 3-7 years of experience in product or UX design, preferably in SaaS or B2B environments
• Strong portfolio demonstrating your design process and problem-solving skills
• Solid understanding of user-centered design principles and methodologies
• Experience with user research and usability testing
• Experience using analytics/behavior data (e.g., feature adoption, funnel drop-off, in-app surveys) to inform and validate design decisions
• Excellent communication and presentation skills
• Ability to work in teams and independently
• Ability to lead projects with minimal supervision
• Strong sense of ownership and accountability for your work
• Demonstrated experience using AI-assisted design/prototyping workflows to accelerate iteration (show examples in portfolio)
• Strong collaboration skills with engineers, including working in the same iteration loop during prototyping/building (not just handoff)
• Experience planning and conducting formative usability tests on prototypes or concept builds, and turning findings into rapid, practical iteration
• Expertise in Figma is strongly preferred

• A match with our core pillars: Teamwork, Excellence and Integrity
  

What are we looking for in this role?:

• A lifelong learner who stays current with industry trends and actively seeks opportunities for growth and who is willing to share knowledge with their teammates
• A collaborative team player who can effectively communicate with both technical and non-technical stakeholders
• A proactive problem-solver who can identify areas for improvement and develop strategies to address them
• Someone who embodies our core values of Excellence, Teamwork, and Integrity in their work and interactions
• An individual who can contribute to our design culture and help drive improvements in team processes

The hiring process for this role:

• Apply! Submit your resume, answers to the application questions, and a link to your portfolio below via the Workable portal.
• Phone screen with HR: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. Also, a great time for you to ask questions about compensation, benefits, etc.
• Hiring manager conversation: A 60-minute conversation with the VP of Product and another designer. Be prepared to discuss your background and your portfolio as well as what you're looking for in your next role and what direction you see your career path taking. Also, this is a great time for you to ask questions about the expectations for this role, team culture, etc.
• Final Panel Interview: A 60-minute panel interview with Product, Design & Engineering teammates. During this time you can expect to review your portfolio with the team.
• Offer & Onboarding: Candidates who receive an offer will be required to complete a background check prior to onboarding. New hires are also expected to work onsite at our Columbus, OH office during their first week to complete onboarding and connect with the team in person.

Benefits

FMX Benefits and Life at FMX:

• You'll make a big impact: You'll have significant influence over the direction of our product and the future of our company.
• Competitive benefits: 100% company-paid health, dental, vision, long and short term disability, and life insurance.
• Work from home: At FMX, we are remote first, but you're welcome to use our office as you need. We have one all-company event a year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you're in the office, you can take advantage of our free snacks, beverages, and office kegerator.
• Home office stipend: We'll give you everything necessary to do your job (company sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture and accessories. You will also get $60/month toward your home internet connection.
• Generous PTO and UTO (unplanned time off) policies: If you're sick, why should that cut into your vacation time?
• Flexible Schedule: We offer a flexible schedule to help you manage personal appointments, such as doctor or dentist visits, as long as you're meeting performance expectations and project timelines.
• You can wear jeans and tees: Feel free to keep it casual, we do.  
• You'll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously. 

Compensation:

• This position is eligible for a base salary as well as a Company Performance Bonus. The compensation range for this position is expected to be $90,000-110,000.
• 401(k) and medical / dental / vision / short and long term disability / life insurance.
  

Other considerations: The candidate for this position can be located anywhere in the US.

Company:

 FMX is founded and headquartered in Columbus, Ohio, and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space. Check us out at: https://www.gofmx.com/

Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal-opportunity employer and a drug-free workplace.