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Senior Technical Support Contractor Jobs (NOW HIRING)

LangChain is seeking a Senior Technical Support Engineer to lead customer support for highly technical users. This role involves diagnosing issues, collaborating with various teams to resolve bugs ...

Mesilla Valley Transportation is hiring a SeniorTechnical Support Analyst in El Paso, TX! Job Summary The Senior Technical Support Analyst will be responsible for providing support to a wide variety ...

Mesilla Valley Transportation is hiring a SeniorTechnical Support Analyst in El Paso, TX! Job Summary The Senior Technical Support Analyst will be responsible for providing support to a wide variety ...

As a Sr. Technical Support Engineer, you will own customer issues end-to-end across Pendo's web and mobile products, from triage and debugging to resolution, documentation, and feedback loops. You ...

$20.50/hr

Mesilla Valley Transportation is hiring a SeniorTechnical Support Analyst in El Paso, TX! Job Summary The Senior Technical Support Analyst will be responsible for providing support to a wide variety ...

As a Sr. Technical Support Engineer, you will own customer issues end-to-end across Pendo's web and mobile products, from triage and debugging to resolution, documentation, and feedback loops. You ...

Mesilla Valley Transportation is hiring a SeniorTechnical Support Analyst in El Paso, TX! Job Summary The Senior Technical Support Analyst will be responsible for providing support to a wide variety ...

Mesilla Valley Transportation is hiring a SeniorTechnical Support Analyst in El Paso, TX! Job Summary The Senior Technical Support Analyst will be responsible for providing support to a wide variety ...

The Senior Technical Support Engineer will provide technical assistance to customers, diagnose issues, and implement solutions while maintaining records and improving internal tools. Responsibilities ...

The Senior Technical Support Engineer applies substantial knowledge and expertise to handle a wide range of tasks, contributes to process improvements, and mentors junior team members.

We are seeking a Senior Technical Support Engineer to actively participate in advanced technical support operations for our US and LATAM Region regarding our SIEM and cybersecurity platform. This ...

Job Summary The Senior Technical Support Engineer is responsible for providing advanced technical assistance and troubleshooting for customers, ensuring timely resolution of complex issues and ...

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How much do senior technical support contractor jobs pay per year?

As of Aug 22, 2026, the average yearly pay for senior technical support contractor in the United States is $110,654.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $121,500.00 per year, depending on experience, location, and employer.
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Infographic showing various Senior Technical Support Contractor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $110,654 per year, or $53.2 per hour.

Senior Technical Support Engineer

Nightwing

Annapolis Junction, MD • On-site

Full-time

Re-posted 6 days ago


Job description

Job Summary:
Nightwing is a company that provides advanced cyber and intelligence support services. They are seeking a Senior Technical Support Engineer to support mission-critical systems, resolve complex incidents, and lead junior team members while contributing to continuous service improvements.
Responsibilities:
• Serve as a primary escalation point for Tier 2 and Tier 3 support, resolving complex incidents across IT systems, applications, and infrastructure.
• Provide advanced technical troubleshooting and problem resolution, including root cause analysis and long-term corrective actions.
• Independently manage and execute all functional responsibilities for assigned systems or programs, often supporting mission-critical operations.
• Lead or oversee the work of junior team members, offering guidance, mentorship, and technical direction as needed.
• Contribute to continuous service improvement initiatives, helping enhance system reliability, performance, and user experience.
• Develop and maintain technical documentation, knowledge base articles, and system diagrams to improve support efficiency.
• Support user training and knowledge transfer, promoting effective system use and reducing recurring issues.
Qualifications:
Required:
• 10+ years of relevant technical support experience, or an approved equivalent combination of education and experience.
• Current TS/SCI CI Poly clearance
• IAT Level II certification compliance (required).
• Proven ability to work independently in fast-paced, high-stakes environments.
• Strong analytical, troubleshooting, and communication skills.
• Experience supporting complex, enterprise-level IT systems and infrastructure.
Company:
Nightwing provides cyber, data operations, systems integration, and intelligence services for government and commercial customers. Founded in 2024, the company is headquartered in Sterling, USA, with a team of 1001-5000 employees. The company is currently Late Stage.