ZipRecruiter

Log In

1

Senior Support Manager Jobs (NOW HIRING)

Permian Resources

Sr. Support Analyst

Midland, TX · On-site

Permian Resources (NYSE: PR) is currently seeking a Sr. Support Analyst reporting to the Infrastructure Manager in Midland, Texas. This position will be responsible for providing technical support ...

Permian Resources

Sr. Support Analyst

Midland, TX · On-site

Permian Resources (NYSE: PR) is currently seeking a Sr. Support Analyst reporting to the Infrastructure Manager in Midland, Texas. This position will be responsible for providing technical support ...

PandaDoc

Senior Support Operations Manager

Senior Support Operations Manager We're looking for a Senior Support Operations Manager to serve as the strategic advisor and operational partner to the Support Leadership Team. You will shape how ...

Paragus Strategic IT

Senior Support Technician

Hadley, MA · On-site

$74K - $130K/yr

Senior Case Agent Summary Paragus IT is the largest outsourced IT vendor in the Pioneer Valley, and ... This position is part of our Service Desk team and reports directly to the Service Team Manager.

Cotiviti

Overview The Sr. Support Engineer is primarily responsible for the support of the existing software ... Deploy and test patches, custom content packs, and other fixes on Encounter Management and ...

next page

Showing results 1-20

All JobsSupport JobsSenior Support Manager Jobs

Senior Support Manager information

See salary details

$24.5K

$80.6K

$156.5K

How much do senior support manager jobs pay per year?

As of Jul 8, 2026, the average yearly pay for senior support manager in the United States is $80,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Support Manager vs Customer Support Supervisor?

AspectSenior Support ManagerCustomer Support Supervisor
CredentialsExperience in support management, leadership skills, relevant certificationsCustomer service experience, leadership skills, sometimes certifications
Work EnvironmentOversees support teams, strategic planning, high-level decision makingManages support staff, handles customer issues, team supervision
Employer & Industry UsageTech companies, service providers, large organizationsRetail, telecom, tech firms, customer service centers
Search & Comparison IntentUnderstanding leadership roles in support teamsManaging customer support staff and daily operations

The Senior Support Manager typically holds a higher-level leadership role, focusing on strategic planning and overseeing support teams, while the Customer Support Supervisor manages daily operations and direct customer interactions. Both roles require customer service experience and leadership skills, but the Senior Support Manager often has broader responsibilities and a higher level of decision-making authority.

What cities are hiring for Senior Support Manager jobs? Cities with the most Senior Support Manager job openings:
What states have the most Senior Support Manager jobs? States with the most job openings for Senior Support Manager jobs include:
Infographic showing various Senior Support Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $80,608 per year, or $38.8 per hour.
Sr. Support Analyst

Sr. Support Analyst

Permian Resources

Midland, TX • On-site

Full-time

Posted 25 days ago

Job description

Job Description:

Permian Resources (NYSE: PR) is currently seeking a Sr. Support Analyst reporting to the Infrastructure Manager in Midland, Texas. This position will be responsible for providing technical support and light system/ network administration in the Midland office. The ideal candidate will have strong technical as well as communication skills and be able to contribute his/her expertise while working on multi-disciplinary team in a fast-paced environment.

General Responsibilities

  • Provides front-line PC, Network and Telephony support to users

  • Administrative tasks (AD, GPO, file permissions etc.) with guidance as required

  • Basic network troubleshooting skills (DNS, DHCP, traceroute, IP subnetting, VLAN, Ethernet)

  • Understanding of end-user support for M365 platform and applications (Teams, SharePoint, OneDrive, OWA)

  • Owns support of AV equipment in conference rooms

  • Uses and maintains OS and application deployment services (SCCM)

  • Maintains inventory and assists in establishing recommendations for equipment procurement

  • Drives to complete work efforts in a fast-paced environment with competing priorities

  • Customer centric and positive attitude toward customer issues.

  • Demonstrates a strong troubleshooting methodology

  • Identifies, suggests, plans, implements and documents potential procedural improvements with guidance as required

  • Follows and helps to develop repeatable procedures for successful deployment and administration of IT assets

  • Collaborates with other IT team members

Minimum Qualifications

  • Knowledge of Windows Operating systems

  • Knowledge of basic computer hardware, including laptops, printers, and cell phones

  • Three (3) years' experience in IT or a related discipline

Preferred Qualifications

  • Bachelor's degree from an accredited institution in Computer Science, Information Systems, Business Management, or a related discipline

  • Help Desk experience

Permian Resource is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply