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Senior Support Manager Jobs in Washington (NOW HIRING)

STAHL

Senior Technical Support Manager

Washington, DC · On-site

$128K - $177K/yr

Senior Technical Support Manager WHO WE ARE: STAHL Companies provides the Program Management for its Channel of Commercial Technology companies in Government that consist of Small Businesses and New ...

Utah County Sheriff

Senior Support Specialist

Arbutus, MD

$25.45 - $29.24/hr

UTAH COUNTY OFFICE OF HUMAN RESOURCE MANAGEMENT 100 East Center, Suite 3800, Provo, UT 84606 Phone ... Senior Support Specialist POSTING #: 3601-0726sr The Opportunity: Under general direction of the ...

Parsons

Mission Support Manager

Alexandria, VA · On-site

Parsons is looking for an amazingly talented Mission Support Manager to join our team! In this role ... Prepares senior leaders for Congressional and NSC meetings on UAS/C-UAS topics * Perform document ...

TekSynap

Problem Support Manager

Ashburn, VA

$160K - $220K/yr

This team provides support services for Network(s) Management, Operations, and Maintenance for all ... The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and ...

TekSynap

Problem Support Manager

Ashburn, VA · On-site

$160K - $220K/yr

This team provides support services for Network(s) Management, Operations, and Maintenance for all ... The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and ...

TekSynap

Problem Support Manager

Ashburn, VA

$160K - $220K/yr

We are seeking a Problem Support Manager to join our team supporting a National law enforcement ... The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and ...

Cornerstone

Desktop Support Manager

Washington, DC

Analyzes desktop activity and makes recommendations to the Senior Manager, IT Operations for ... Family & Personal Support: Specialized support including fertility treatments, parental leave ...

TekSynap

Problem Support Manager

Springfield, VA

$160K - $220K/yr

This team provides support services for Network(s) Management, Operations, and Maintenance for all ... The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and ...

TekSynap

Problem Support Manager

Ashburn, VA · On-site

$160K - $220K/yr

This team provides support services for Network(s) Management, Operations, and Maintenance for all ... The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and ...

Akima, LLC

Problem Support Manager

Springfield, VA · On-site

Manages the design, implementation of information technology infrastructure, including computer ... A minimum of six (6) Plus years of senior level networking experience administering enterprise ...

DANE LLC

Program Support Manager (PSM)

Washington, DC · On-site

$122K - $150K/yr

Vision insurance Program Support Manager (PSM) Location: Passport Headquarters, Washington, DC (on ... The PSM serves as the senior on-site leader with full authority to manage personnel, performance ...

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Senior Support Manager information

What skills do you need to be a senior support manager?

A senior support manager needs strong leadership, communication, and problem-solving skills to oversee support teams and ensure customer satisfaction. They should have experience with support tools, data analysis, and process improvement, often requiring industry-specific knowledge and relevant certifications. Effective time management and the ability to handle complex issues are also essential.

How much do support managers make in the US?

Support managers in the US typically earn between $60,000 and $100,000 annually, with the median salary around $75,000. Salaries vary based on experience, industry, company size, and location, and support managers often require strong communication and leadership skills.

What is the difference between Senior Support Manager vs Customer Support Supervisor?

AspectSenior Support ManagerCustomer Support Supervisor
CredentialsExperience in support management, leadership skills, relevant certificationsCustomer service experience, leadership skills, sometimes certifications
Work EnvironmentOversees support teams, strategic planning, high-level decision makingManages support staff, handles customer issues, team supervision
Employer & Industry UsageTech companies, service providers, large organizationsRetail, telecom, tech firms, customer service centers
Search & Comparison IntentUnderstanding leadership roles in support teamsManaging customer support staff and daily operations

The Senior Support Manager typically holds a higher-level leadership role, focusing on strategic planning and overseeing support teams, while the Customer Support Supervisor manages daily operations and direct customer interactions. Both roles require customer service experience and leadership skills, but the Senior Support Manager often has broader responsibilities and a higher level of decision-making authority.

What cities in Washington are hiring for Senior Support Manager jobs? Cities in Washington with the most Senior Support Manager job openings:
Infographic showing various Senior Support Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Senior Technical Support Manager

STAHL

Washington, DC • On-site

$128K - $177K/yr

Contractor

Re-posted 12 days ago

Job description

Senior Technical Support Manager 

WHO WE ARE:

STAHL Companies provides the Program Management for its Channel of Commercial Technology companies in Government that consist of Small Businesses and New Technology start-ups.
STAHL advocates for policies that can improve government services and maintain our government's competitive advantage, by bringing more technology into government programs.
STAHL Companies advocates on behalf of our nation's innovative, new technology and small businesses looking to work with the U.S. government. We do this by aligning the voice of our small business members with advocacy for change in federal policy that will make the government market more accessible to small businesses and the commercial technology ecosystem.
The Channel's founding Technical Board Members include former government leaders and IT executives passionate about bringing best-of-breed technology to the government.
We are seeking a skilled and experienced Senior Technical Support Manager to join our team!
We are seeking an experienced Senior Technical Support Manager to provide high-level technical and programmatic support in alignment with Department of Defense (DoD) and Navy acquisition processes. This role requires deep expertise in engineering, program management, and technical oversight, with a focus on supporting large-scale defense programs. The ideal candidate will bring extensive experience in electric power systems, control systems, and multi-functional facilities for testing and evaluation of submarine and/or surface ship designs.

Minimum Qualifications
Education: Bachelor of Science (B.S.) in Engineering.
Experience: Minimum of 15 years of professional experience in one or more of the following areas:
o    DoD acquisition processes.
o    DoD/Navy program management.
o    Industry or Government technical management.
o    Industry or Government business management.
Desired Qualifications
  Education:
o    Master's degree (M.S.) or Doctor of Philosophy (Ph.D.) in Electrical Engineering.
o    Graduate degree in Business Administration (MBA).
Technical Expertise: Minimum of 10 years of experience in one or more of the following technical areas:
o    Electric power generation, distribution, and conversion.
o    Control system development.
o    Computer software and hardware design and implementation.
o    Circuit analysis and magnetics.
o    Fiber optics.
 Program/Project Experience:
o    Conceptual and detailed design for submarine or surface ship systems.
o    Development of multi-functional facilities and support systems for testing and evaluation of ship structural configurations, machinery, and/or component designs (model and full scale).
Key Responsibilities
       Provide senior-level technical and program management support to Navy and DoD programs.
         Lead and oversee engineering support activities involving power systems, control systems, and advanced technologies.
         Manage acquisition processes and ensure compliance with DoD and Navy standards.
         Support planning, design, and execution of test and evaluation efforts for naval systems.
         Serve as a senior advisor to government and industry stakeholders on technical, programmatic, and business matters.
         Mentor and guide junior technical staff and program managers.

 
*Position is contingent upon award.
Work Location: Washington DC
To know more about the company, visit Stahl Companies (stahlusa.us)
We are seeking an experienced Senior Technical Support Manager to provide high-level technical and programmatic support in alignment with Department of Defense (DoD) and Navy acquisition processes. This role requires deep expertise in engineering, program management, and technical oversight, with a focus on supporting large-scale defense programs. The ideal candidate will bring extensive experience in electric power systems, control systems, and multi-functional facilities for testing and evaluation of submarine and/or surface ship designs.

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