ZipRecruiter

Log In

1

Senior Support Manager Jobs in Texas (NOW HIRING)

Obsidian Security

Senior Support Engineer

Dallas, TX · On-site +1

Obsidian uniquely detects anomalous OAuth token activity and manages integration risks. Major ... Senior Support Engineer Team: Global Services & Delivery Location: [Remote / Hybrid - specify ...

Oracle

Senior Support Engineer

Abilene, TX · On-site

The position plays an important role in sustaining repair velocity and supporting the broader scale ... Service Delivery Management: Demonstrated ability to coordinate and manage high-quality service ...

Oracle

Senior Support Engineer

Abilene, TX · On-site

The position plays an important role in sustaining repair velocity and supporting the broader scale ... Service Delivery Management: Demonstrated ability to coordinate and manage high-quality service ...

Oracle Corporation

Senior Support Engineer

Abilene, TX · On-site

The position plays an important role in sustaining repair velocity and supporting the broader scale ... Service Delivery Management: Demonstrated ability to coordinate and manage high-quality service ...

Sandvik

Product Support Manager

Dallas, TX · On-site

Terelion is looking for a PRODUCT SUPPORT MANAGER Location: Carrollton, TX Terelion is a global ... senior management. Your Profile * Bachelor's degree in Engineering, Business, Heavy Equipment ...

Modigent

Business Support Manager

Harlingen, TX · On-site

$70K - $80K/yr

Business Support Manager The Business Support Manager is a key corporate role responsible for ... to senior leadership. * Coordinate corporate-level audits, insurance renewals, licensing ...

New

Modigent

Business Support Manager

Harlingen, TX · On-site

$70K - $80K/hr

Business Support Manager The Business Support Manager is a key corporate role responsible for ... to senior leadership. * Coordinate corporate-level audits, insurance renewals, licensing ...

New

Fairstead ESC LLC

Portfolio Support Manager

Houston, TX · On-site

This role reports directly to the Senior Regional Manager offers a unique opportunity to join our ... Support documentation and coordination for capital projects and large-scale renovations. * Assist ...

Fairstead ESC LLC

Portfolio Support Manager

Houston, TX · On-site

This role reports directly to the Senior Regional Manager offers a unique opportunity to join our ... Support documentation and coordination for capital projects and large-scale renovations. * Assist ...

Fairstead ESC LLC

Portfolio Support Manager

Houston, TX · On-site

This role reports directly to the Senior Regional Manager offers a unique opportunity to join our ... Support documentation and coordination for capital projects and large-scale renovations. * Assist ...

next page

Showing results 1-20

All JobsSupport JobsSenior Support Manager JobsSenior Support Manager Jobs in Texas

Senior Support Manager information

What is the difference between Senior Support Manager vs Customer Support Supervisor?

AspectSenior Support ManagerCustomer Support Supervisor
CredentialsExperience in support management, leadership skills, relevant certificationsCustomer service experience, leadership skills, sometimes certifications
Work EnvironmentOversees support teams, strategic planning, high-level decision makingManages support staff, handles customer issues, team supervision
Employer & Industry UsageTech companies, service providers, large organizationsRetail, telecom, tech firms, customer service centers
Search & Comparison IntentUnderstanding leadership roles in support teamsManaging customer support staff and daily operations

The Senior Support Manager typically holds a higher-level leadership role, focusing on strategic planning and overseeing support teams, while the Customer Support Supervisor manages daily operations and direct customer interactions. Both roles require customer service experience and leadership skills, but the Senior Support Manager often has broader responsibilities and a higher level of decision-making authority.

How much do support managers make in the US?

Support managers in the US typically earn between $60,000 and $100,000 annually, with the median salary around $75,000. Salaries vary based on experience, industry, company size, and location, and support managers often require strong communication and leadership skills.

What skills do you need to be a senior support manager?

A senior support manager needs strong leadership, communication, and problem-solving skills to oversee support teams effectively. They should have experience in customer service, technical knowledge relevant to their industry, and proficiency with support tools and data analysis. Additionally, skills in conflict resolution, process improvement, and team development are essential for success in this role.

What cities in Texas are hiring for Senior Support Manager jobs?

Cities in Texas with the most Senior Support Manager job openings:

Infographic showing various Senior Support Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Senior Support Engineer Snowflake

Talent Groups

Plano, TX • On-site

Other

Re-posted 17 hours ago

Job description

Senior Support Engineer – Snowflake

Location: Plano, TX 75024 (Hybrid)
Employment Type: Full-Time, Direct Hire
Note: No C2C or sponsorship available.

Overview

Talent Groups is seeking a Senior Support Engineer to join an enterprise organization undergoing a major cloud and data platform transformation. This is a unique opportunity to start in a Tier 3 production support role and grow into the company''s first in-house Snowflake Subject Matter Expert (SME).

The hiring manager is looking for someone who is technically strong, eager to learn, and excited to help build a modern data platform. This highly visible role offers significant career growth and the opportunity to work closely with engineering, infrastructure, and business teams while supporting a long-term cloud migration strategy.

Responsibilities

  • Provide Tier 3 support for enterprise applications and production systems.
  • Troubleshoot complex production issues, perform root cause analysis, and implement long-term solutions.
  • Monitor production environments and drive continuous improvements to support processes.
  • Support SDLC environments, deployments, and automation.
  • Develop and maintain scripts, runbooks, and technical documentation.
  • Analyze system performance, logs, and production data to proactively identify issues.
  • Partner with engineering, infrastructure, database, and business teams to improve system reliability.
  • Support the organization''s cloud migration and growing Snowflake environment.
  • Evolve into the primary Snowflake SME, establishing best practices across the enterprise.

Required Qualifications

  • 5+ years of enterprise production support or IT operations experience.
  • Strong SQL skills and experience with enterprise data warehouse technologies.
  • Experience troubleshooting complex production environments.
  • Linux/Ubuntu administration and command-line experience.
  • Knowledge of TCP/IP, DNS, load balancing, and networking fundamentals.
  • Experience with log analysis, monitoring tools, and root cause analysis.
  • Strong documentation, communication, and collaboration skills.

Preferred Qualifications

  • Snowflake experience (preferred, not required).
  • Experience supporting enterprise data warehouse platforms.
  • SQL/PLSQL and NoSQL database knowledge.
  • Experience with Git and deployment automation tools.
  • Java application environments (Apache, Tomcat, JBoss, NGINX).
  • ELK Stack (Elasticsearch, Logstash, Kibana).
  • Python and PostgreSQL experience.
  • Experience supporting cloud migration initiatives.

Talent Groups thanks all applicants for their interest. Only candidates selected for an interview will be contacted.

Talent Groups is an Equal Opportunity Employer.

Apply