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Senior Software Support Engineer Jobs in Texas (NOW HIRING)

Panic Button

Senior Software Engineer

Austin, TX · On-site

$100K - $200K/yr

Panic Button is seeking a highly experienced and motivated Senior Software Engineer with a strong ... Ability to support and maintain existing systems * Ability to collaborate with other engineers ...

Vizio

Senior, Software Engineer

Carrollton, TX · On-site

$118K - $155K/yr

Senior Software Engineer will be contributing extensively to our embedded Application development ... for supporting an inclusive culture. Primary Location... 14901 QUORUM DR, DALLAS, TX 75254-7521 ...

Vizio

Senior, Software Engineer

Lewisville, TX · On-site

$114K - $150K/yr

Senior Software Engineer will be contributing extensively to our embedded Application development ... for supporting an inclusive culture. Primary Location... 14901 QUORUM DR, DALLAS, TX 75254-7521 ...

Vizio

Senior, Software Engineer

Arlington, TX · On-site

$110K - $145K/yr

Senior Software Engineer will be contributing extensively to our embedded Application development ... for supporting an inclusive culture. Primary Location... 14901 QUORUM DR, DALLAS, TX 75254-7521 ...

Vizio

Senior, Software Engineer

Garland, TX · On-site

$118K - $156K/yr

Senior Software Engineer will be contributing extensively to our embedded Application development ... for supporting an inclusive culture. Primary Location... 14901 QUORUM DR, DALLAS, TX 75254-7521 ...

Addison Group

Sr. Software Engineer

Dallas, TX · On-site

$170K - $220K/yr

Job Title: Senior Software Engineer - Cloud Infrastructure / Network Automation Industry: Cloud ... Contribute to distributed systems supporting large-scale compute workloads. Qualifications * 5+ ...

Vizio

Senior, Software Engineer

Grand Prairie, TX · On-site

$117K - $154K/yr

Senior Software Engineer will be contributing extensively to our embedded Application development ... for supporting an inclusive culture. Primary Location... 14901 QUORUM DR, DALLAS, TX 75254-7521 ...

SuperMom's LLC

Senior Software Engineer

Irving, TX · On-site

$100 - $130/hr

Senior Software Engineer** to serve as a technical lead for our mission-critical **Promotions Platform** which is part of our merchandizing echo system. This system is the heartbeat of 7-Eleven ...

Panic Button

Senior Software Engineer

Austin, TX · On-site

$100K - $200K/yr

Panic Button is seeking a highly experienced and motivated Senior Software Engineer with a strong ... Ability to support and maintain existing systems * Ability to collaborate with other engineers ...

Panic Button

Senior Software Engineer

Austin, TX · On-site

$100K - $200K/yr

Panic Button is seeking a highly experienced and motivated Senior Software Engineer with a strong ... Ability to support and maintain existing systems * Ability to collaborate with other engineers ...

Xforia, Inc.

Sr. Software Engineer

Houston, TX · On-site

$113K - $149K/yr

Sr. Software Engineer Location : Houston, TX All Day Onsite or Hybrid (Ideally look for TX Region) - If we are unable to identify someone that can work onsite, There will be some travel to Canada ...

Thomas Edwards Group

Sr. Software Engineer

Dallas, TX

$121K - $159K/yr

Sr. Software Engineer 10932 A well-established organization is seeking an experienced Senior ... Build capabilities supporting workflow management, customer communications, third-party ...

Belcan

Senior Software Engineer

Frisco, TX · On-site

$110K/yr

A Senior Software Engineer position in Frisco, TX is currently available at Belcan. We are seeking ... Design and support Hardware-in-the-Loop (HITL) and Software-in-the-Loop (SITL) test environments

1872 Consulting

Senior Software Engineer

Dallas, TX · Hybrid

$121K - $160K/yr

The Senior Software Engineer works with business analysts, team leads and other developers. A major ... Assists Production Support by providing advice on system functionality and fixes as ...

1872 Consulting

Senior Software Engineer

Dallas, TX · Hybrid

$121K - $160K/yr

The Senior Software Engineer works with business analysts, team leads and other developers. A major ... Assists Production Support by providing advice on system functionality and fixes as ...

TalentOla

Sr Software Engineer

Dallas, TX · On-site

$121K - $159K/yr

Role: Sr Software Engineer . Location: Charlotte NC OR Dallas TX (5 days Onsite) As a Sr Software Engineer, you will work with a dedicated group of developers, data analysts, business analysts ...

Belcan, LLC

Senior Software Engineer

Frisco, TX · On-site

$114K - $151K/yr

A Senior Software Engineer position in Frisco, TX is currently available at Belcan. We are seeking ... Design and support Hardware-in-the-Loop (HITL) and Software-in-the-Loop (SITL) test environments

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Senior Software Support Engineer information

What does a senior software support engineer do?

A Senior Software Support Engineer is responsible for providing advanced technical assistance and troubleshooting for complex software issues reported by clients or internal teams. They analyze, diagnose, and resolve a wide range of software problems, often collaborating with developers and other engineers to ensure timely solutions. In addition to direct support, they may also create documentation, mentor junior staff, and help improve support processes. Their role is crucial in maintaining customer satisfaction and ensuring the reliability of software products.

What are the key skills and qualifications needed to thrive as a senior software support engineer?

To thrive as a Senior Software Support Engineer, you need advanced problem-solving abilities, strong programming knowledge, and experience with troubleshooting complex software systems, typically supported by a degree in computer science or a related field. Familiarity with ticketing systems (like Jira or ServiceNow), debugging tools, and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals are commonly required. Excellent communication, patience, and the ability to mentor junior staff set standout professionals apart in this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and continuous team improvement in demanding support environments.

How does a senior software support engineer typically collaborate with development and QA teams to resolve complex issues?

Senior Software Support Engineers often act as a bridge between customers, development, and QA teams. When a complex technical issue arises, they conduct in-depth troubleshooting, replicate problems, and gather detailed logs. They collaborate closely with developers to provide clear documentation and context, ensuring that issues are understood and prioritized appropriately. Additionally, they may work with QA to verify fixes and improve testing procedures, fostering a proactive approach to preventing similar issues in the future.

What is the difference between Senior Software Support Engineer vs Software Support Engineer?

AspectSenior Software Support EngineerSoftware Support Engineer
Required CredentialsBachelor's degree in CS or related field; 3+ years experience; certifications like CompTIA or MicrosoftBachelor's degree in CS or related field; 1-2 years experience; certifications optional
Work EnvironmentTechnical support teams, customer sites, remote supportHelp desks, technical support centers, remote support
Employer & Industry UsageIT companies, software vendors, tech support firmsSoftware companies, tech support departments, SaaS providers

The main difference lies in experience and responsibility level. Senior Software Support Engineers handle more complex issues, mentor junior staff, and often have advanced certifications. Software Support Engineers focus on resolving standard customer issues and providing technical assistance. Both roles are essential in tech support teams but differ in scope and expertise.

What are the most commonly searched types of Software Support Engineer jobs in Texas?

The most popular types of Software Support Engineer jobs in Texas are:

What cities in Texas are hiring for Senior Software Support Engineer jobs?

Cities in Texas with the most Senior Software Support Engineer job openings:

Senior Software Support Engineer jobs near you
Infographic showing various Senior Software Support Engineer job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Senior Software Engineer (FIV)

FIVE STAR MANAGEMENT

Houston, TX

$116K - $154K/yr

Full-time

Re-posted 5 days ago

Job description

Job Overview
We are seeking a Senior Software Engineer to lead the design, development, and deployment of production-critical software systems across automation, vision inspection, and data platforms. This role plays a key leadership position within the Operational Intelligence (OI) team and is responsible for defining technical direction, system architecture, and scalable solutions that support manufacturing operations, analytics, and future AI initiatives. The Senior Software Engineer will work to deliver robust, production ready systems while mentoring junior engineers and supporting the long-term technical roadmap.

Key Responsibilities
• Own the architecture, design, and long-term scalability of software systems supporting automation, vision inspection, and operational intelligence
• Define development standards, best practices, and deployment strategies across the Operational Intelligence (OI) team
• Lead the design, implementation, and refinement of intelligent automation and monitoring systems across manufacturing environments
• Support development and integration of machine intelligence solutions that improve process stability, quality monitoring, and operational visibility
• Support development of internal dashboards, monitoring tools, and data pipelines to improve visibility into system performance and operational trends
• Lead integration of software systems with industrial platforms including PLCs, SCADA systems, vision hardware, and third-party tools

Required Qualifications
• Bachelor’s degree in Computer Science, Software Engineering, or equivalent professional experience
• 4+ years of software engineering experience supporting production systems
• Strong proficiency in Python, with experience developing and maintaining industrial or automation-focused software
• Experience integrating software with PLCs, SCADA platforms, OPC UA, vision systems, or related industrial technologies
• Proven ability to operate independently, take technical ownership, and lead cross functional engineering initiatives

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