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Senior Software Support Engineer Jobs in Texas (NOW HIRING)

Cox Communications, Inc.

Senior Software Engineer

Austin, TX · On-site

$151K - $174K/yr

Senior Software Engineer positions offered by Cox Automotive Corporate Services, LLC (Austin, Texas ... Provide ongoing support, monitoring, and maintenance of deployed products. Actively work with less ...

Dry Pro Basement Systems

Senior Software Engineer

Irving, TX · On-site +1

$120K - $150K/yr

The Senior Software Engineer at Groundworks will play a key role in designing, developing, and maintaining high-quality software solutions that support the company's business goals. This position ...

New

Panic Button

Senior Software Engineer

Austin, TX · On-site

$121K - $160K/yr

Panic Button is seeking a highly experienced and motivated Senior Software Engineer with a strong ... Responsibilities : • Ability to support and maintain existing systems • Ability to collaborate ...

Dell, Inc.

Software Senior Engineer

Austin, TX · On-site

$121K - $160K/yr

Senior Software Engineer The Software Engineering team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop ...

Panic Button

Senior Software Engineer

Austin, TX · On-site

$121K - $160K/yr

Panic Button is seeking a highly experienced and motivated Senior Software Engineer with a strong ... Responsibilities : • Ability to support and maintain existing systems • Ability to collaborate ...

Astrion

Software Engineer, Senior

San Antonio, TX · On-site

$112K - $130K/yr

MUST have an active TS/SCI clearance Astrion has an exciting opportunity for a Senior Software Engineer to directly support the USAF Cryptologic and Cyber Systems Division, which is within the USAF ...

Boeing

Senior Software Engineer-Developer

Richardson, TX · On-site

$111K - $146K/yr

Senior Software Engineer-Developer Company: The Boeing Company The Boeing Company is currently ... The candidate will provide technical leadership of software engineering activities in support of ...

Boeing

Senior Software Engineer-Developer

Richardson, TX · On-site

$111K - $146K/yr

Senior Software Engineer-Developer Company: The Boeing Company The Boeing Company is currently ... The candidate will provide technical leadership of software engineering activities in support of ...

Astrion

Software Engineer, Senior

San Antonio, TX · On-site

$110K - $145K/yr

MUST have an active TS/SCI clearance Astrion has an exciting opportunity for a Senior Software Engineer to directly support the USAF Cryptologic and Cyber Systems Division, which is within the USAF ...

Atika Technologies

Senior Software Engineer

Dallas, TX · On-site

$121K - $159K/yr

Senior Software Engineer Dallas, TX Fulltime requirement Qualifications Description API Management team is currently seeking a Senior Software Engineer who will be responsible for the core software ...

drive for MPC

Senior Software Engineer

San Antonio, TX · On-site

$120 - $160/hr

Mentors engineers and supports onboarding through hands-on technical guidance, feedback, knowledge sharing, and coaching.* Proactively identifies and resolves technical risks, integration issues ...

New

Husch Blackwell Llp

Senior Software Engineer

Austin, TX · On-site +1

$121K - $160K/yr

The Senior Software Engineer designs, builds, and maintains the technical systems and application ... Architect, build, and maintain web application infrastructure and the data systems that support ...

Husch Blackwell Llp

Senior Software Engineer

Houston, TX · On-site +1

$116K - $154K/yr

The Senior Software Engineer designs, builds, and maintains the technical systems and application ... Architect, build, and maintain web application infrastructure and the data systems that support ...

Husch Blackwell Llp

Senior Software Engineer

Dallas, TX · On-site +1

$121K - $159K/yr

The Senior Software Engineer designs, builds, and maintains the technical systems and application ... Architect, build, and maintain web application infrastructure and the data systems that support ...

Husch Blackwell LLP

Senior Software Engineer

Dallas, TX · On-site +1

$121K - $159K/yr

The Senior Software Engineer designs, builds, and maintains the technical systems and application ... Architect, build, and maintain web application infrastructure and the data systems that support ...

Husch Blackwell LLP

Senior Software Engineer

Houston, TX · On-site +1

$116K - $154K/yr

The Senior Software Engineer designs, builds, and maintains the technical systems and application ... Architect, build, and maintain web application infrastructure and the data systems that support ...

Husch Blackwell LLP

Senior Software Engineer

Austin, TX · On-site +1

$121K - $160K/yr

The Senior Software Engineer designs, builds, and maintains the technical systems and application ... Architect, build, and maintain web application infrastructure and the data systems that support ...

ZipRecruiter

Sr Software Engineer

Austin, TX

$121K - $160K/yr

We are looking for a dynamic and passionate Sr. Software Engineer in the Austin area with expertise in cloud technologies, big data and distributed systems. To apply, please email your resume to hr ...

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Senior Software Support Engineer information

What does a senior software support engineer do?

A Senior Software Support Engineer is responsible for providing advanced technical assistance and troubleshooting for complex software issues reported by clients or internal teams. They analyze, diagnose, and resolve a wide range of software problems, often collaborating with developers and other engineers to ensure timely solutions. In addition to direct support, they may also create documentation, mentor junior staff, and help improve support processes. Their role is crucial in maintaining customer satisfaction and ensuring the reliability of software products.

What is the difference between Senior Software Support Engineer vs Software Support Engineer?

AspectSenior Software Support EngineerSoftware Support Engineer
Required CredentialsBachelor's degree in CS or related field; 3+ years experience; certifications like CompTIA or MicrosoftBachelor's degree in CS or related field; 1-2 years experience; certifications optional
Work EnvironmentTechnical support teams, customer sites, remote supportHelp desks, technical support centers, remote support
Employer & Industry UsageIT companies, software vendors, tech support firmsSoftware companies, tech support departments, SaaS providers

The main difference lies in experience and responsibility level. Senior Software Support Engineers handle more complex issues, mentor junior staff, and often have advanced certifications. Software Support Engineers focus on resolving standard customer issues and providing technical assistance. Both roles are essential in tech support teams but differ in scope and expertise.

How does a senior software support engineer typically collaborate with development and QA teams to resolve complex issues?

Senior Software Support Engineers often act as a bridge between customers, development, and QA teams. When a complex technical issue arises, they conduct in-depth troubleshooting, replicate problems, and gather detailed logs. They collaborate closely with developers to provide clear documentation and context, ensuring that issues are understood and prioritized appropriately. Additionally, they may work with QA to verify fixes and improve testing procedures, fostering a proactive approach to preventing similar issues in the future.

What are the key skills and qualifications needed to thrive as a senior software support engineer?

To thrive as a Senior Software Support Engineer, you need advanced problem-solving abilities, strong programming knowledge, and experience with troubleshooting complex software systems, typically supported by a degree in computer science or a related field. Familiarity with ticketing systems (like Jira or ServiceNow), debugging tools, and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals are commonly required. Excellent communication, patience, and the ability to mentor junior staff set standout professionals apart in this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and continuous team improvement in demanding support environments.
What are the most commonly searched types of Software Support Engineer jobs in Texas? The most popular types of Software Support Engineer jobs in Texas are:
What cities in Texas are hiring for Senior Software Support Engineer jobs? Cities in Texas with the most Senior Software Support Engineer job openings:
Senior Software Support Engineer jobs near you
Infographic showing various Senior Software Support Engineer job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Senior Software Engineer

Cox Communications, Inc.

Austin, TX • On-site

$151K - $174K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Cox Communications rating

8.3

Company rating: 8.3 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

18th of 97 rated telecommunications companies

Job description

Company
Cox Automotive - USA
Job Family Group
Engineering / Product Development
Job Profile
Sr Software Engineer
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Job Description
Cox Automotive Corporate Services, LLC
Senior Software Engineer
Job Description:
Senior Software Engineer positions offered by Cox Automotive Corporate Services, LLC (Austin, Texas). Work with Product Management to understand the challenges that customers and end users face in their day-to-day work and partner with them to design viable solutions. Recommend viable solutions to processes, technology, and interfaces that improve the effectiveness of the team and reduce technical debt. Foresee capacity requirements for component usage and identify limitations. Provide input into story sizing, backlog grooming, and release planning. Contribute to product and solution designs to address critical issues and complex problems. Build software applications across multiple platforms in response to the needs of stakeholders. Understand technical architecture and write software and automated tests that are aligned with agreed upon standards. Perform trouble-shooting efforts and investigations when necessary. Provide ongoing support, monitoring, and maintenance of deployed products. Actively work with less-experienced software engineers providing technical guidance and oversight. Actively participate in the engineering community, staying up to date on new software technologies and best practices and shares insights with others in the organization.
Minimum Requirements:
  • Requires a bachelor's or foreign equivalent degree in Computer Science or a related field and 4 years of experience in designing, coding, testing, correcting, and documenting programs and scripts from agreed specifications, and subsequent iterations, using agreed standards and tools.
  • Must have 4 years of experience in each of the following:
    • Designing, developing, and implementing of highly scalable, high-volume software systems and components, client-facing web applications, and major Internet-oriented applications and systems.
  • In lieu of a bachelor's or foreign equivalent degree in the aforementioned fields and 4 years of experience as stated, employer will accept a master's or foreign equivalent degree in the aforementioned fields and 2 years of experience as stated, or a Ph.D. or foreign equivalent degree in the aforementioned fields and experience or graduate-level coursework as stated.
  • Must have experience or graduate-level coursework in the following:
    • Ensuring adherence to relevant technical strategies, policies, standards or practices;
    • Conducting reviews of own work and leading reviews of colleagues' work;
    • Establishing standards and procedures across the technology service lifecycle (including the development lifecycle) in the areas of systems integration and testing and ensuring adherence;
    • Managing application enhancements to improve business performance;
    • Creating applications from conception and design to implementation and support;
    • Managing web hosted applications using a modern cloud provider (AWS, Azure or GCP);
    • Working with Agile application development practices; and
    • Analyzing data and working with SQL and relational databases
  • Experience may be, but need not be, acquired concurrently.

Compensation includes a base salary of $151,439 - $174,387. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
#GMREQ
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
EOE, including disability/vets

What Cox Communications employees say

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About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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