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Senior Software Support Engineer Jobs in Texas (NOW HIRING)

Sr Software Engineer

Round Rock, TX

$114K - $150K/yr

Sr Software Engineer Job Category: Engineering Requisition Number: SRSOF002111 Posted: May 26, 2026 ... support for customer reported issues * Assist in trouble shooting customer reported bugs and update ...

Senior Software Engineer

Austin, TX · On-site

$100K - $200K/yr

Panic Button is seeking a highly experienced and motivated Senior Software Engineer with a strong ... Ability to support and maintain existing systems * Ability to collaborate with other engineers ...

Senior Software Engineer

Austin, TX · On-site

$100K - $200K/yr

Panic Button is seeking a highly experienced and motivated Senior Software Engineer with a strong ... Ability to support and maintain existing systems * Ability to collaborate with other engineers ...

Panic Button is seeking a highly experienced and motivated Senior Software Engineer with a strong ... Ability to support and maintain existing systems * Ability to collaborate with other engineers ...

Senior Software Engineer

Austin, TX

$121K - $160K/yr

Senior Software Engineer Location: Austin, United States of America Thales people architect ... Advanced scripting and automation expertise (e.g., PowerShell, Bash) to support large-scale ...

Sr Software Engineer

Dallas, TX · On-site

$121K - $159K/yr

Role: Sr Software Engineer . Location: Charlotte NC OR Dallas TX (5 days Onsite) As a Sr Software Engineer, you will work with a dedicated group of developers, data analysts, business analysts ...

Senior Software Engineer At NAVEX, we're transforming the world--making it safer, more ethical, and ... You'll be trusted with real ownership and supported to do the best work of your career. * Candid ...

Senior Software Engineer

Dallas, TX · Hybrid

$121K - $160K/yr

Senior Software Engineer Chicago, IL, Dallas, TX, or Jersey City, NJ Hybrid - onsite 2-3 days per ... Assists Production Support by providing advice on system functionality and fixes as required

Senior Software Engineer

Mckinney, TX

$113K - $149K/yr

Senior Software Engineer At RTX, the world's largest aerospace and defense company, 185,000 great ... Develop C++ software running in Linux (Red Hat 8+) environments, supporting both new application ...

Senior Software Engineer

Austin, TX · Remote

$121K - $160K/yr

Senior Software Engineer Sensi is redefining how care organizations support aging at home by using its Care Intelligence platform to translate everyday signals into meaningful clinical and ...

Senior Software Engineer

Austin, TX · On-site

$121K - $160K/yr

Panic Button is seeking a highly experienced and motivated Senior Software Engineer with a strong ... Responsibilities : • Ability to support and maintain existing systems • Ability to collaborate ...

Senior Software Engineer

Dallas, TX

$121K - $159K/yr

Senior Software Engineer Dallas, TX Fulltime requirement Qualifications Description API Management team is currently seeking a Senior Software Engineer who will be responsible for the core software ...

Senior Software Engineer

Dallas, TX · On-site +1

$121K - $159K/yr

The Senior Software Engineer will also mentor junior engineers and contribute to continuous ... Support deployment, integration, and infrastructure initiatives necessary for product success.

Software Engineer, Senior

San Antonio, TX

$110K - $145K/yr

MUST have an active Top Secret clearance Astrion has an exciting opportunity for a Senior Software Engineer to directly support the USAF Cryptologic and Cyber Systems Division, which is within the ...

Sr. Software Engineer

Murphy, TX

$119K - $157K/yr

Senior Software Developer Location: AT T, Plano, TX, USA Years of Experience: 7 10 Years Job Summary: We are seeking a highly skilled Senior Software Developer with a strong background in Java ...

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Senior Software Support Engineer information

What does a Senior Software Support Engineer do?

A Senior Software Support Engineer is responsible for providing advanced technical assistance and troubleshooting for complex software issues reported by clients or internal teams. They analyze, diagnose, and resolve a wide range of software problems, often collaborating with developers and other engineers to ensure timely solutions. In addition to direct support, they may also create documentation, mentor junior staff, and help improve support processes. Their role is crucial in maintaining customer satisfaction and ensuring the reliability of software products.

What is the difference between Senior Software Support Engineer vs Software Support Engineer?

AspectSenior Software Support EngineerSoftware Support Engineer
Required CredentialsBachelor's degree in CS or related field; 3+ years experience; certifications like CompTIA or MicrosoftBachelor's degree in CS or related field; 1-2 years experience; certifications optional
Work EnvironmentTechnical support teams, customer sites, remote supportHelp desks, technical support centers, remote support
Employer & Industry UsageIT companies, software vendors, tech support firmsSoftware companies, tech support departments, SaaS providers

The main difference lies in experience and responsibility level. Senior Software Support Engineers handle more complex issues, mentor junior staff, and often have advanced certifications. Software Support Engineers focus on resolving standard customer issues and providing technical assistance. Both roles are essential in tech support teams but differ in scope and expertise.

How does a Senior Software Support Engineer typically collaborate with development and QA teams to resolve complex issues?

Senior Software Support Engineers often act as a bridge between customers, development, and QA teams. When a complex technical issue arises, they conduct in-depth troubleshooting, replicate problems, and gather detailed logs. They collaborate closely with developers to provide clear documentation and context, ensuring that issues are understood and prioritized appropriately. Additionally, they may work with QA to verify fixes and improve testing procedures, fostering a proactive approach to preventing similar issues in the future.

What are the key skills and qualifications needed to thrive as a Senior Software Support Engineer, and why are they important?

To thrive as a Senior Software Support Engineer, you need advanced problem-solving abilities, strong programming knowledge, and experience with troubleshooting complex software systems, typically supported by a degree in computer science or a related field. Familiarity with ticketing systems (like Jira or ServiceNow), debugging tools, and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals are commonly required. Excellent communication, patience, and the ability to mentor junior staff set standout professionals apart in this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and continuous team improvement in demanding support environments.
What are the most commonly searched types of Software Support Engineer jobs in Texas? The most popular types of Software Support Engineer jobs in Texas are:
What cities in Texas are hiring for Senior Software Support Engineer jobs? Cities in Texas with the most Senior Software Support Engineer job openings:
Infographic showing various Senior Software Support Engineer job openings in Texas as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Senior Software Engineer - Cloud Platforms with Security Clearance

Senior Software Engineer - Cloud Platforms with Security Clearance

Zachary Piper Solutions, LLC

Austin, TX • Hybrid

$120K - $170K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago


Job description

Piper Companies is seeking a Senior Software Engineer - Cloud Platforms to join a growing software organization within the high-speed interconnect and electronics manufacturing industry in a hybrid position working onsite in Austin, TX 2-3 days per week. The ideal Senior Software Engineer - Cloud Platforms role is a high-impact opportunity for a technical leader who will architect and develop scalable data platforms that connect factory systems, manufacturing data, and engineering workflows to support next-generation, AI-driven datacenters. Responsibilities of the Senior Software Engineer - Cloud Platforms: * Design and build scalable, reliable data platforms and pipelines to support manufacturing and engineering systems.

* Lead architecture decisions and establish best practices for performance, reliability, scalability, and maintainability. * Mentor and guide a team of engineers through code reviews, design sessions, and hands-on technical leadership. * Develop and maintain integrations across factory systems, test environments, and engineering tools.

* Partner with cross-functional teams to align data solutions with business and operational needs. * Enable data analytics, reporting, and AI-driven insights to improve product quality, yield, and operational efficiency. * Drive continuous improvement of data infrastructure, tooling, and development standards.

Qualifications of the Senior Software Engineer - Cloud Platforms: * 5-10 years of software engineering experience with demonstrated technical leadership responsibilities. * Must be eligible to work in the United States and obtain and maintain an Active U.S. Government Secret Clearance.

* Proven experience designing, building, and scaling large-scale data systems and pipelines. * Strong background with cloud platforms such as AWS, Azure, or GCP. * Proficiency in at least one programming language such as Python, Java, or similar.

* Hands-on experience building APIs, distributed systems, and data integration solutions. * Familiarity with data analytics platforms, reporting tools, and machine learning workflows. * Experience working in cross-functional engineering environments, including manufacturing or operations teams.

* Strong communication skills with the ability to influence technical direction and architectural decisions. Compensation for the Senior Software Engineer - Cloud Platforms includes: * Salary range: $120,000 - $170,000 * Comprehensive benefits package including medical, dental, vision, 401(k), and paid time off This job opens for applications on 06/12/2026. Applications for this job will be accepted for at least 30 days from the posting date.

Keywords: Senior Software Engineer, Cloud Platform Engineer, Platform Engineer, Senior Cloud Platform Engineer, Data Architecture, Data Pipelines, Manufacturing Systems, Factory Systems Integration, Cloud Data Engineering, AWS, Azure, GCP, Distributed Systems, API Development, Python, Java, Big Data, Data Platforms, ETL, ELT, Data Integration, Analytics Enablement, AI, Machine Learning, Operational Analytics, Engineering Systems, Scalable Systems, Technical Leadership, Mentorship, Cloud Architecture # LI-BR1 #LI-HYBRID