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Senior Software Support Engineer Jobs in Texas (NOW HIRING)

LHi Group Ltd

Senior Software Engineer

Austin, TX · On-site

$335K - $400K/yr

* Senior Software Engineers needed for high growth tech company * Backend Engineering / Platform ... MLOps and infrastructure supporting machine learning workloads. * Site Reliability Engineering (SRE ...

Lawrence Harvey

Senior Software Engineer

Austin, TX · On-site

$210K - $260K/yr

* Senior Software Engineers needed for high growth tech company * Backend Engineering / Platform ... MLOps and infrastructure supporting machine learning workloads. * Site Reliability Engineering (SRE ...

Panic Button

Senior Software Engineer

Austin, TX

$100K - $200K/yr

Panic Button is seeking a highly experienced and motivated Senior Software Engineer with a strong ... Ability to support and maintain existing systems * Ability to collaborate with other engineers ...

Addison Group

Sr. Software Engineer

Irving, TX · On-site

$170K - $220K/yr

Job Title: Senior Software Engineer - Cloud Infrastructure / Network Automation Industry: Cloud ... Contribute to distributed systems supporting large-scale compute workloads. Qualifications * 5+ ...

SuperMom's LLC

Senior Software Engineer

Irving, TX · On-site

$100 - $130/hr

Senior Software Engineer** to serve as a technical lead for our mission-critical **Promotions Platform** which is part of our merchandizing echo system. This system is the heartbeat of 7-Eleven ...

New

Panic Button

Senior Software Engineer

Austin, TX

$100K - $200K/yr

Panic Button is seeking a highly experienced and motivated Senior Software Engineer with a strong ... Ability to support and maintain existing systems * Ability to collaborate with other engineers ...

Qualis1 Inc.

Senior Software Test Engineer

Austin, TX · On-site

$109K - $142K/yr

Senior Software Test Engineer - .NET & API - Austin,Tx or Salt Lake City,Utah - Onsite Job Title: Senior Software Test Engineer - .NET & API Location: Austin,Tx or Salt Lake City,Utah Duration: 6 ...

Panic Button

Senior Software Engineer

Austin, TX · On-site

$100K - $200K/yr

Panic Button is seeking a highly experienced and motivated Senior Software Engineer with a strong ... Ability to support and maintain existing systems * Ability to collaborate with other engineers ...

Xforia, Inc.

Sr. Software Engineer

Houston, TX · On-site

$113K - $149K/yr

Sr. Software Engineer Location : Houston, TX All Day Onsite or Hybrid (Ideally look for TX Region) - If we are unable to identify someone that can work onsite, There will be some travel to Canada ...

Toyota

Senior Software Engineer

Plano, TX

$117K - $154K/yr

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any ... The Senior Software Engineer will build on their passion for software engineering and combine with ...

TalentOla

Sr Software Engineer

Dallas, TX · On-site

$121K - $159K/yr

Role: Sr Software Engineer . Location: Charlotte NC OR Dallas TX (5 days Onsite) As a Sr Software Engineer, you will work with a dedicated group of developers, data analysts, business analysts ...

Cox Communications, Inc.

Senior Software Engineer

Austin, TX · On-site

$151K - $174K/yr

Senior Software Engineer positions offered by Cox Automotive Corporate Services, LLC (Austin, Texas ... Provide ongoing support, monitoring, and maintenance of deployed products. Actively work with less ...

Atika Technologies

Senior Software Engineer

Dallas, TX · On-site

$121K - $159K/yr

Senior Software Engineer Dallas, TX Fulltime requirement Qualifications Description API Management team is currently seeking a Senior Software Engineer who will be responsible for the core software ...

Panic Button

Senior Software Engineer

Austin, TX · On-site

$121K - $160K/yr

Panic Button is seeking a highly experienced and motivated Senior Software Engineer with a strong ... Responsibilities : • Ability to support and maintain existing systems • Ability to collaborate ...

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All JobsSoftware Support Engineer JobsSenior Software Support Engineer JobsSenior Software Support Engineer Jobs in Texas

Senior Software Support Engineer information

What does a senior software support engineer do?

A Senior Software Support Engineer is responsible for providing advanced technical assistance and troubleshooting for complex software issues reported by clients or internal teams. They analyze, diagnose, and resolve a wide range of software problems, often collaborating with developers and other engineers to ensure timely solutions. In addition to direct support, they may also create documentation, mentor junior staff, and help improve support processes. Their role is crucial in maintaining customer satisfaction and ensuring the reliability of software products.

What is the difference between Senior Software Support Engineer vs Software Support Engineer?

AspectSenior Software Support EngineerSoftware Support Engineer
Required CredentialsBachelor's degree in CS or related field; 3+ years experience; certifications like CompTIA or MicrosoftBachelor's degree in CS or related field; 1-2 years experience; certifications optional
Work EnvironmentTechnical support teams, customer sites, remote supportHelp desks, technical support centers, remote support
Employer & Industry UsageIT companies, software vendors, tech support firmsSoftware companies, tech support departments, SaaS providers

The main difference lies in experience and responsibility level. Senior Software Support Engineers handle more complex issues, mentor junior staff, and often have advanced certifications. Software Support Engineers focus on resolving standard customer issues and providing technical assistance. Both roles are essential in tech support teams but differ in scope and expertise.

How does a senior software support engineer typically collaborate with development and QA teams to resolve complex issues?

Senior Software Support Engineers often act as a bridge between customers, development, and QA teams. When a complex technical issue arises, they conduct in-depth troubleshooting, replicate problems, and gather detailed logs. They collaborate closely with developers to provide clear documentation and context, ensuring that issues are understood and prioritized appropriately. Additionally, they may work with QA to verify fixes and improve testing procedures, fostering a proactive approach to preventing similar issues in the future.

What are the key skills and qualifications needed to thrive as a senior software support engineer?

To thrive as a Senior Software Support Engineer, you need advanced problem-solving abilities, strong programming knowledge, and experience with troubleshooting complex software systems, typically supported by a degree in computer science or a related field. Familiarity with ticketing systems (like Jira or ServiceNow), debugging tools, and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals are commonly required. Excellent communication, patience, and the ability to mentor junior staff set standout professionals apart in this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and continuous team improvement in demanding support environments.
What are the most commonly searched types of Software Support Engineer jobs in Texas? The most popular types of Software Support Engineer jobs in Texas are:
What cities in Texas are hiring for Senior Software Support Engineer jobs? Cities in Texas with the most Senior Software Support Engineer job openings:
Senior Software Support Engineer jobs near you
Infographic showing various Senior Software Support Engineer job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Senior Software Engineer

Ruri Software Technologies LLC

Plano, TX • On-site

$117K - $154K/yr

Contractor

Re-posted 23 days ago

Job description

Job Title: Senior Software Engineer
Location: Plano, TX
• One AWS Certification (Developer or Associate Mandatory)
• 11 to 13 years of experience in IT
• Proficiency in Java J2EE with a strong understanding of object-oriented programming principles.
• Hands-on experience with Spring Boot, Spring MVC, and related Spring modules (e.g., Spring Security, Spring Data).
• Knowledge of building and consuming RESTful APIs and working with JSON/XML.
• Working experience in front-end technologies like Angular, React, or Vue.js (a plus).
• Familiarity with relational databases (e.g., MySQL, PostgreSQL) and ORM frameworks like Hibernate.
• Experience with microservices architecture and containerization tools like Docker.
• Proficiency in version control systems like Git.
• Strong problem-solving skills and the ability to work independently or as part of a team.
• Excellent communication and collaboration skills.
Preferred Skills
• Experience with AWS cloud platform
• Knowledge of CI/CD pipelines and tools like Jenkins or GitLab CI.
• Understanding of Agile/Scrum methodologies
Job Description/ Responsibilities
• Design, develop, and maintain robust, scalable, and secure backend applications using Java J2EE and Spring Boot.
• Build and optimize RESTful APIs and microservices to support front-end applications and third-party integrations.
• Collaborate with cross-functional teams, including product managers, designers, and other developers, to deliver high-quality software solutions.
• Write clean, efficient, and well-documented code following best practices and coding standards.
• Perform unit testing, integration testing, and debugging to ensure application reliability and performance.
• Monitor and improve application performance, scalability, and security.
• Participate in code reviews, technical discussions, and team meetings to share knowledge and improve processes.
• Stay updated with emerging technologies and frameworks to continuously enhance development practices.
Years of Experience: 11+ Years of Experience