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Senior Remote Claims Manager Jobs (NOW HIRING)

Counterpart

Claims Manager

... claims management processes and systems. Your input will help to shape and improve how we fulfill ... Ability to succeed in a full remote workplace environment, and travel as necessary (approximately ...

Counterpart

Claims Manager

... claims management processes and systems. Your input will help to shape and improve how we fulfill ... Ability to succeed in a full remote workplace environment, and travel as necessary (approximately ...

The Hartford

Claims Manager - Complex Claims Unit

Ability to influence and collaborate effectively across business functions and with senior ... This role can have a Hybrid or Remote work arrangement.Candidates who live near one of our office ...

Tmhcc

Senior Claims Manager, Cyber

Prepare and present reports on claims performance, trends, and operational efficiencies to senior management. Competencies Planning Develop and implement short-term and long-term plans to improve ...

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Senior Remote Claims Manager information

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$35K

$87.9K

$139K

How much do senior remote claims manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for senior remote claims manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Remote Claims Manager vs Remote Claims Adjuster?

AspectSenior Remote Claims ManagerRemote Claims Adjuster
CredentialsLicenses, certifications in claims management, industry experienceLicenses, certifications in claims adjusting, industry experience
Work EnvironmentOversees claims teams, manages complex cases remotelyEvaluates and settles claims independently remotely
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, third-party administrators

The main difference is that a Senior Remote Claims Manager oversees claims teams and handles complex cases, while a Remote Claims Adjuster focuses on evaluating and settling individual claims. Both roles require similar credentials and are used within the insurance industry, but the manager position involves leadership and strategic responsibilities.

What are the key skills and qualifications needed to thrive as a senior remote claims manager, and why are they important?

To thrive as a Senior Remote Claims Manager, you need in-depth knowledge of insurance claims processes, strong analytical skills, and several years of experience in claims management, often supported by a relevant degree or industry certifications such as AIC or CPCU. Expertise in claims management software, remote collaboration platforms, and regulatory compliance systems is typically required. Leadership, effective communication, and the ability to make sound decisions under pressure are critical soft skills for this role. These competencies ensure accurate claim resolutions, regulatory adherence, and effective team leadership across remote environments.

How does a senior remote claims manager effectively coordinate with team members and stakeholders across different locations?

As a Senior Remote Claims Manager, effective coordination relies heavily on utilizing digital collaboration tools, establishing clear communication protocols, and scheduling regular virtual meetings. You will often lead a dispersed team, so setting expectations, tracking progress through shared platforms, and maintaining open channels for feedback are essential. Building strong relationships with adjusters, underwriters, clients, and external partners is key to ensuring timely and accurate claims resolution. Adapting to remote leadership also requires proactively addressing challenges such as time zone differences and fostering team cohesion.

What does a senior remote claims manager do?

A Senior Remote Claims Manager oversees the claims process for an insurance company or third-party administrator, working remotely to manage a team and handle complex or high-value claims. Their responsibilities include reviewing and approving claims, ensuring regulatory compliance, mentoring junior staff, and implementing best practices to streamline operations. They often serve as a key point of contact between clients, adjusters, and other stakeholders to resolve challenging claims efficiently. Strong communication, analytical, and leadership skills are essential for this role.
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What states have the most Senior Remote Claims Manager jobs?

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What job categories do people searching Senior Remote Claims Manager jobs look for?

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Senior Remote Claims Manager jobs near you
Infographic showing various Senior Remote Claims Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Claims Manager

Counterpart

Remote

Full-time

Medical, Dental, Vision, Retirement

Re-posted 29 days ago

Job description

Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®.
As a member of the Claims team, you will be one of the initial users of, and key feedback providers for, our active claims management processes and systems. Your input will help to shape and improve how we fulfill our mission of providing world-class service through tightly managing legal costs, making data-driven decisions when analyzing a claim's value, and ensuring that other potentially responsible parties pay their fair share. This will necessitate close collaboration with Claims leadership, our internal Data and Engineering teams, and our carrier partners.
YOU WILL
  • Complete accurate and timely investigations into the coverage, liability, and damages for each claim assigned to you.
  • Actively manage each claim assigned to you in a way that produces the most timely and cost-effective resolution.
  • Build and maintain positive and productive working relationships with internal and external customers, including policyholders, brokers, carrier partners, and Risk Engineers.
  • Direct and monitor assignments to experts and outside counsel, and hold those vendors accountable for meeting or exceeding our service standards.
  • Support our data collection efforts and models by effectively using the Counterpart claim system to fully and accurately capture critical details about each claim assigned to you.
  • Identify and escalate insights into emerging claims trends across industries, geographies, and key business segments.
  • Offer user-level feedback and insights to support the continuous improvement of our claim handling processes, guidelines, and systems.
  • Ensure that every touchpoint with our insureds and brokers is representative of our brand, mission, and vision.

YOU HAVE
  • At least 5 years of professional experience, with at least 2 years of experience litigating or managing claims in one or more of the following areas:
    • Employment Practices Liability
    • Miscellaneous Professional Liability
    • Directors and Officers Liability
    • Errors and Omissions Liability
  • Previous carrier or broker experience is a plus
  • Bachelor's degree required; law degree (J.D.) and professional designations (RPLU, AIC, etc.) highly preferred.
  • Must possess all required state claim adjuster licenses, or be able to obtain them within 90 days of hire.
  • Proven ability to work both independently on complex matters and collaboratively as a team player to assist others as needed.
  • High level of personal initiative and leadership skills.
  • Exceptional time management, problem solving and organizational skills.
  • Comfort and skill operating in a paperless claims environment and using Microsoft Office products (Word, Excel, etc.). Additional familiarity with Google Docs Editors suite is a plus.
  • Willingness to use creative thinking and data-driven insights to overcome obstacles to resolution.
  • Strong communication skills, both verbal and written.
  • Ability to succeed in a full remote workplace environment, and travel as necessary (approximately 10-15%).

WHO YOU WILL WORK WITH:
  • Tobias Schuler, Head of Data Analytics: After becoming a Fellow of the Casualty Actuarial Society and working as a consultant actuary at EY for several years, Tobias went on to drive the actuarial data & systems teams at QBE. He further leveraged his deep insurance and technical expertise at Munich Re Digital Partners in North America, where he headed data and analytics and oversaw the data infrastructure behind some of their largest programs.
  • Chris Shafer, Special Projects: Chris is a published scientific author, having studied the neural correlates of gratitude at the lauded Brain and Creativity Institute. He has since helped to launch numerous businesses in which he held a variety of critical roles from product management to business operations to strategic partnerships. Chris received his bachelor's degree in Biological Sciences from the University of Southern California.
  • Tanner Hackett, CEO & Founder: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Openminded.org, in addition to reading, surfing, yoga, and enjoying the outdoors.

WHAT WE OFFER
  • Stock Options: Every employee is able to participate in the value that they create at Counterpart through our employee stock option plan.
  • Health, Dental, and Vision Coverage: We care about your health and that of your loved ones. We cover up to 100% of your monthly contributions for health, dental, and vision insurance and up to 80% coverage for family members.
  • 401(k) Retirement Plan: We value your financial health and offer a 401(k) option to help you save for retirement.
  • Parental Leave: Birthing parents may take up to 12 weeks of parental leave at 100% of their regular pay following the birth of the employee's child, and can choose to take an additional 4 unpaid weeks. Non-birthing parents will receive 8 weeks of parental leave at 100% of their regular pay.
  • Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it.
  • Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year.
  • Home Office Allowance: As a new employee, you will receive a $300 allowance to set up your home office with the necessary equipment and accessories.
  • Wellness stipend: $100 per month to spend toward an item or service that supports your wellness (i.e. massage or gym membership, meditation app subscription, etc.)
  • Book stipend: To support your intellectual development, we offer a book stipend that allows you to purchase books, e-books, or educational materials relevant to your role or professional interests.
  • Professional Development Reimbursement: We provide up to $500 annually for you to invest in relevant courses, workshops, conferences, or certifications that will enhance your skills and expertise.
  • No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones.
  • Charitable Contribution Matching: For every charitable donation you make, we will match it dollar for dollar, up to a maximum of $150 per year. This allows you to amplify your charitable efforts and support causes close to your heart.

COUNTERPART'S VALUES
  • Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others.
  • Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met.
  • Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal.
  • Practice Omotenashi ("selfless hospitality") - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
  • Hold Nothing As Sacred - create routines but modify them routinely.Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.
  • Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.

Our estimated pay range for this role is $120,000 to $160,000. Base salary is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience.
Counterpart is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.
We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.

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