Lead Operations & Client Experience for a Growing Property Management Company
Are you a licensed Property Manager who enjoys leading people, solving problems, and creating exceptional experiences for both property owners and tenants? Do you thrive in a fast-paced environment where no two days are the same, and your ability to keep operations running smoothly makes a direct impact on the business?
We're looking for an experienced, organized, and relationship-driven Property Manager to lead the day-to-day operations of a growing residential property management portfolio in the Raleigh area. In this role, you'll serve as the primary point of contact for property owners and tenants while overseeing leasing activity, maintenance coordination, renewals, and the overall performance of the portfolio.
This is an opportunity to step into a leadership role with a growing company where you'll have the autonomy to take ownership, improve processes, strengthen client relationships, and help drive continued growth.
If you're someone who naturally brings structure to complexity, communicates with professionalism, and enjoys building efficient systems that support long-term growth, we'd love to hear from you.
Compensation:
Salary range: $70,000 - $80,000
Performance-based bonus opportunities tied to company and portfolio goals
Growth opportunity within a scaling property management company
Paid time off
Supportive and collaborative team environment
Hybrid flexibility with availability for emergency on-call support as needed
Compensation:$70,000 - $80,000
Responsibilities:Portfolio & Client Management
- Serve as the primary point of contact for both property owners and tenants
- Maintain strong relationships through proactive communication and responsiveness
- Provide owners with regular updates regarding property performance, maintenance, tenant concerns, and leasing activity
- Handle negotiations with owners, applicants, and tenants as needed
- Manage lease renewals and retention efforts
Property Operations
- Oversee move-ins, move-outs, inspections, and property readiness
- Ensure all managed properties are maintained to company standards
- Coordinate and monitor maintenance requests, vendor performance, and repair timelines
- Handle after-hours emergency situations when necessary
- Oversee security deposit evaluations and returns based on property condition
Leasing & Vacancy Management
- Help minimize vacancy by overseeing unit turnover and leasing coordination
- Support tenant procurement efforts and ensure a smooth leasing experience
- Review applications and assist with lease preparation and execution
- Coordinate showings during high-volume periods as needed
Leadership & Business Development
- Help improve operational systems, processes, and communication workflows
- Build and maintain strong vendor relationships
- Assist with growing the property management portfolio through business development and client relationship management
- Support the team in creating a positive, solutions-focused work environment
Administrative & Financial Oversight
- Ensure work orders are assigned and followed up on in a timely manner
- Coordinate vendor payments and documentation
- Maintain organized records within AppFolio and company systems
- Monitor timelines for renewals, inspections, work orders, and owner payouts
Qualifications:- Property Management License or Real Estate License strongly preferred
- Experience in property management, preferably in a residential setting.
- Ability to communicate effectively and build strong relationships with property owners and tenants.
- Proven track record of managing multiple properties and priorities simultaneously.
- Strong negotiation skills to handle lease renewals and tenant agreements.
- Proficiency in using property management software, such as AppFolio.
- Ability to coordinate maintenance requests and oversee vendor performance.
- Experience in handling emergency situations with a calm and solution-focused approach is a plus but not required.
About CompanyThis confidential opportunity is being led by CC Consulting on behalf of a prominent property management company in Raleigh focused on delivering exceptional service to both owners and tenants. The company values professionalism, responsiveness, accountability, and proactive problem-solving while continuing to expand its portfolio and operational footprint.
To maintain confidentiality, additional company details will be shared with candidates who move forward in the interview process.