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Senior Operational Risk Analyst Jobs in Raleigh, NC

LC Industries

Director, Risk Management

Durham, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Identify, evaluate, and mitigate operational, regulatory, safety, and environmental risks ... Lead incident investigations, root cause analyses, and corrective action planning. * Ensure ...

L C Industries

Director, Risk Management

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Identify, evaluate, and mitigate operational, regulatory, safety, and environmental risks ... Lead incident investigations, root cause analyses, and corrective action planning. * Ensure ...

Deloitte

Financial Risk Senior Consultant

Raleigh, NC · On-site

$113K/yr

... operational, regulatory, and technology risks, contributing ideas and analysis to risk mitigation ... The ideal Senior Consultant demonstrates: * The ability to build strong client and team ...

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Senior Operational Risk Analyst information

See Raleigh, NC salary details

$52K

$106.8K

$138.5K

How much do senior operational risk analyst jobs pay per year?

As of Aug 13, 2026, the average yearly pay for senior operational risk analyst in Raleigh, NC is $106,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $133,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a senior operational risk analyst, and why are they important?

A Senior Operational Risk Analyst must have strong analytical skills, in-depth knowledge of risk management frameworks, and a relevant degree such as finance, business, or risk management. Proficiency with risk assessment software, data analytics tools (like SAS or Excel), and certifications such as FRM or ORM are commonly required. Outstanding communication, attention to detail, and problem-solving abilities help them collaborate effectively and deliver actionable insights. These skills ensure accurate risk identification, effective mitigation strategies, and compliance with regulatory standards.

What is the difference between Senior Operational Risk Analyst vs Operational Risk Analyst?

AspectSenior Operational Risk AnalystOperational Risk Analyst
Required CredentialsBachelor's degree, professional certifications (e.g., ORM, FRM)Bachelor's degree, some certifications preferred
Work EnvironmentFinancial institutions, large corporations, risk management teamsFinancial firms, banks, insurance companies
Employer & Industry UsageUsed in senior roles within risk departmentsEntry to mid-level roles in risk management
Common Search & ComparisonOften compared for career progressionBase role for operational risk careers

The main difference between a Senior Operational Risk Analyst and an Operational Risk Analyst lies in experience, responsibilities, and seniority. The senior role typically involves more complex risk assessments, leadership, and strategic input, while the operational risk analyst focuses on data collection, analysis, and supporting risk management processes. Both roles are essential in financial and corporate sectors, with the senior position representing a step up in expertise and scope.

How much does a senior operational risk analyst make in the US?

A senior operational risk analyst in the US typically earns between $80,000 and $130,000 annually, depending on experience, location, and industry. Professionals with certifications like FRM or CRC and strong analytical skills may command higher salaries. Compensation can also include bonuses and benefits based on performance and company size.

What does a senior operational risk analyst do?

A Senior Operational Risk Analyst is responsible for identifying, assessing, and mitigating risks that could affect an organization’s operations. They analyze internal processes, monitor compliance with regulations, and develop strategies to minimize potential losses or disruptions. In this role, they collaborate with various departments to ensure effective risk management and provide recommendations for improving controls. Their expertise helps protect the organization from financial, reputational, and operational harm.

How does a senior operational risk analyst typically collaborate with other departments to identify and mitigate risks?

A Senior Operational Risk Analyst works closely with departments such as compliance, internal audit, IT, and business units to identify, assess, and monitor operational risks. This collaboration often involves regular meetings, risk workshops, and sharing of data or incident reports to ensure all potential risks are captured and managed effectively. The analyst also helps develop and implement risk mitigation strategies, offering guidance and training to staff across teams. Effective communication and relationship-building are essential, as the role often requires balancing diverse perspectives to support the organization's risk management objectives.

What are popular job titles related to Senior Operational Risk Analyst jobs in Raleigh, NC?

For Senior Operational Risk Analyst jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Senior Operational Risk Analyst jobs in Raleigh, NC look for?

The top searched job categories for Senior Operational Risk Analyst jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Senior Operational Risk Analyst jobs?

Cities near Raleigh, NC with the most Senior Operational Risk Analyst job openings:

Senior Operational Risk Analyst jobs near you
Infographic showing various Senior Operational Risk Analyst job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $106,773 per year, or $51.3 per hour.

Senior Manager - Unified Communications Operations (Remote)

First Citizens Bank

Raleigh, NC • On-site, Remote

Full-time

Posted 6 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 171 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.
The Senior Manager, Unified Communications Operations leads the delivery, stability, security, and continuous improvement of the Bank's enterprise voice and collaboration services. This role is responsible for managing a team that supports mission-critical Unified Communications platforms, ensuring high availability, operational excellence, regulatory compliance, and exceptional service delivery.
The position partners closely with Unified Communications Engineering, Infrastructure, Security, and Business leaders to support technology lifecycle management, operational readiness, resiliency, and strategic transformation initiatives. The ideal candidate brings deep experience leading large-scale Cisco Unified Communications environments within highly regulated enterprise organizations
Responsibilities
Leadership & Operational Management
  • Lead and develop a high-performing Unified Communications Operations team.
  • Establish operational standards, governance, service levels, and performance metrics.
  • Drive operational excellence through incident, problem, change, and service management practices.
  • Serve as the senior escalation point for critical production issues and service disruptions.
  • Build strong partnerships across Infrastructure, Engineering, Security, Risk, and business stakeholders.

Service Delivery & Platform Operations
  • Ensure the availability, stability, performance, and supportability of enterprise voice and collaboration services.
  • Oversee day-to-day operations, maintenance, monitoring, and support of Unified Communications platforms.
  • Lead major incident response, service restoration, root cause analysis, and continuous improvement efforts.
  • Support technology upgrades, platform lifecycle management, and operational readiness for new solutions.
  • Manage relationships with telecommunications carriers and strategic technology vendors.

Engineering Partnership & Strategic Initiatives
  • Collaborate with Engineering teams on platform roadmaps, upgrades, resiliency, and modernization efforts.
  • Ensure new technologies transition smoothly into production support.
  • Participate in capacity planning, disaster recovery, and business continuity initiatives.
  • Provide operational guidance for architecture and technology design decisions.

Security, Risk & Compliance
  • Ensure Unified Communications platforms remain secure, compliant, and aligned with enterprise standards.
  • Oversee patch management, vulnerability remediation, and operational risk controls.
  • Support audits, regulatory requirements, and security assessments.
  • Maintain operational resiliency and recovery capabilities for critical communications services.

Qualifications
Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering
Preferred Qualifications
  • 8+ years supporting enterprise Unified Communications environments.
  • 7+ years leading technical operations teams in large-scale organizations.
  • Experience managing mission-critical, 24x7 production environments.
  • Strong background with Cisco Unified Communications technologies and SIP-based services.
  • Experience managing telecommunications providers, vendors, and operational budgets.
  • Experience within a highly regulated environment, preferably a financial institution.
  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity Connection, Expressway, IM & Presence
  • SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways
  • VoIP architecture and troubleshooting
  • Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred)
  • ITIL service management practices
  • Incident, Problem, Change, and Release Management
  • Vulnerability Management, Business Continuity, and Disaster Recovery
  • Experience in a Large Financial Institution (LFI).
  • Experience supporting cloud contact center integrations.
  • Microsoft Teams Phone experience.
  • ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications.

#LI-JB1
Skill(s): Previous leadership for technical implementation,
Knowledge of Standard Development Life Cycles (like Waterfall or Agile),
Knowledge of system and data design
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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