ZipRecruiter

Log In

1

Senior It Manager Jobs (NOW HIRING)

MY WIRELESS

IT Specialist

Guaynabo, PR · On-site

$12 - $16/hr

This role may assist with Level 2 issues and project work only under the guidance and oversight of the IT Manager or senior IT staff . The position does not independently own advanced troubleshooting ...

MY WIRELESS

IT Specialist

Las Vegas, NV

$13 - $18/hr

This role may assist with Level 2 issues and project work only under the guidance and oversight of the IT Manager or senior IT staff . The position does not independently own advanced troubleshooting ...

My Wireless

IT Specialist

Las Vegas, NV · On-site

$13 - $18/hr

This role may assist with Level 2 issues and project work only under the guidance and oversight of the IT Manager or senior IT staff . The position does not independently own advanced troubleshooting ...

Stewart

Senior IT Manager

Houston, TX

$125K - $125K/yr

... Information Technology vision and strategy to ensure secure, reliable, and friction-free endpoint services. Job Responsibilities * Manages Desktop Engineering & SCCM teams providing leadership and ...

Forward Financing LLC

Senior Manager, IT

Boston, MA · On-site

$145K - $175K/yr

Forward is looking for a Senior IT Manager to lead teams in a fast, agile environment supporting a company growing at a rapid pace. The ideal candidate will be hands-on, materially contributing to ...

Brightwater Senior Living

IT Manager

Bend, OR · On-site

$80K - $90K/yr

Description IT Manager Brightwater Senior Living Position Overview Brightwater Senior Living is looking for a strategic, hands-on IT Manager to lead technology across our communities and central ...

Lendbuzz

Senior IT Manager (Boston)

Boston, MA · On-site +1

$142K - $142K/yr

We are seeking a highly skilled and hands-on Senior Manager, IT Systems to lead our IT department. The ideal candidate will be responsible for developing and implementing IT strategies, managing a ...

SUMMIT HOTEL PROPERTIES REIT INC

IT Manager

Austin, TX · On-site

$94K - $115K/yr

Bachelor's degree in Information Technology, Computer Science, or related field (preferred) * 8+ years of IT management or senior IT support experience * Strong knowledge of network infrastructure ...

EchoStar

Senior IT Manager

Englewood, CO

$127K - $181K/yr

Additionally, managing 24x7 mission-critical services while coaching engineering managers across ... Bachelor's Degree in Computer Engineering, Information Technology, or a related field * 10 years of ...

AllSTEM Connections

Sr IT Manager

San Francisco, CA · On-site

$208K - $230K/yr

Senior Release & Change Manager (Data Platforms) Role Overview We are seeking a Senior Release ... Minimum of five (5) years of experience managing releases in a software engineering or IT service ...

Lumentum Operations LLC

IT Manager

Greensboro, NC · On-site

$120K - $170K/yr

The Site IT Manager is the senior IT leader responsible for all technology services supporting a designated site. This role ensures reliable, secure, and high-performing IT operations across End User ...

next page

Showing results 1-20

All JobsSenior It Manager Jobs

Senior It Manager information

What does a senior IT Manager do?

A senior IT manager oversees an organization’s information technology strategy, manages IT teams, and ensures the security and efficiency of IT systems. They coordinate technology projects, develop policies, and align IT initiatives with business goals, often requiring leadership skills and knowledge of IT infrastructure and cybersecurity. They typically hold relevant certifications and have extensive experience in IT management.

What is the difference between Senior IT Manager vs IT Project Manager?

AspectSenior IT ManagerIT Project Manager
CertificationsITIL, PMP, CISSP (optional)PMP, PRINCE2, CAPM
Work EnvironmentOversees IT departments, strategic planningManages specific projects, teams within projects
Employer & Industry UsageUsed in organizations with large IT teamsCommon across industries for project execution

While both roles require project management skills and certifications like PMP, the Senior IT Manager focuses on overall IT strategy and department leadership, whereas the IT Project Manager concentrates on managing individual projects to ensure timely delivery and scope management.

What jobs pay $500,000 a year in the US?

Senior IT managers in large corporations or technology firms can earn $500,000 or more annually, especially with bonuses, stock options, and other incentives. High-level executive roles such as CIOs or CTOs also frequently reach or exceed this compensation level, often requiring extensive experience, advanced certifications, and leadership skills.

How much does a senior IT Manager make in the US?

A senior IT manager in the US typically earns between $120,000 and $160,000 annually, depending on experience, location, and company size. They often oversee IT teams, manage infrastructure, and require strong leadership and technical skills, sometimes holding certifications like PMP or CISSP.

What are some common challenges faced by Senior IT Managers in leading cross-functional teams?

Senior IT Managers often encounter challenges when coordinating across multiple departments, such as aligning differing priorities, managing communication gaps, and balancing resource allocation. Effective leadership requires fostering collaboration between IT and business units, translating technical concepts for non-technical stakeholders, and ensuring projects remain on schedule and within budget. Proactively addressing potential conflicts and establishing clear processes can help ensure successful project outcomes and a cohesive team environment.

What are the key skills and qualifications needed to thrive as a Senior IT Manager, and why are they important?

To thrive as a Senior IT Manager, you need expertise in IT infrastructure, project management, and strategic planning, typically supported by a bachelor's or master's degree in information technology or a related field. Familiarity with ITIL frameworks, cloud platforms, cybersecurity protocols, and certifications like PMP or CISSP is highly valued. Exceptional leadership, communication, and problem-solving abilities help drive team performance and align IT initiatives with business goals. These skills ensure robust technology operations, efficient project delivery, and effective collaboration across the organization.

What jobs in the US pay 300,000 a year?

Senior IT managers, especially those overseeing large teams or complex systems, can earn $300,000 or more annually, often with extensive experience, advanced certifications, and leadership responsibilities. Other high-paying roles include IT directors, chief information officers, and specialized cybersecurity or cloud architecture experts. Compensation varies based on industry, company size, location, and individual expertise.
More about Senior It Manager jobs
What cities are hiring for Senior It Manager jobs? Cities with the most Senior It Manager job openings:
What are the most commonly searched types of Senior It jobs? The most popular types of Senior It jobs are:
What states have the most Senior It Manager jobs? States with the most job openings for Senior It Manager jobs include:
What job categories do people searching Senior It Manager jobs look for? The top searched job categories for Senior It Manager jobs are:
Senior It Manager jobs near you
Infographic showing various Senior It Manager job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.
IT Specialist

IT Specialist

MY WIRELESS

Guaynabo, PR • On-site

$12 - $16/hr

Full-time

Posted 12 days ago

My Wireless rating

2.5

Company rating: 2.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Summary

The IT Support Specialist I – Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This position focuses on basic troubleshooting, ticket intake, issue triage, and escalation, while also gaining exposure to IT projects and higher-level support activities under direct supervision.

This role may assist with Level 2 issues and project work only under the guidance and oversight of the IT Manager or senior IT staff. The position does not independently own advanced troubleshooting, system configuration, vendor management, or infrastructure decisions.

Essential Job Duties and ResponsibilitiesLevel 1 Ticket Support & Issue Triage (Primary Responsibility)
  • Serve as the first point of contact for IT support tickets submitted by retail locations.
  • Perform Level 1 troubleshooting using documented procedures, knowledge base articles, and checklists.
  • Accurately document issues, troubleshooting steps, and resolutions in the ticketing system.
  • Identify when issues exceed Level 1 scope and escalate appropriately.
  • Follow defined SLAs, escalation paths, and prioritization guidelines.
Assisted Level 2 Support (Under IT Manager Oversight)
  • Assist with Level 2 troubleshooting activities as assigned and supervised by the IT Manager or senior IT staff.
  • Support diagnostics and remediation efforts for more complex issues after initial triage.
  • Perform tasks such as testing, validation, documentation, or implementation support without independent ownership.
  • Use Level 2 exposure as a learning opportunity to build technical skills.
Project Support & Implementation Assistance
  • Participate in IT projects such as system rollouts, upgrades, store openings, or equipment refreshes under IT Manager direction.
  • Assist with project-related tasks including preparation, deployment support, testing, and documentation.
  • Follow established project plans, timelines, and change management processes.
  • Does not act as a project owner or lead.
Hardware & Peripheral Support (Level 1 / Assisted Level 2)
  • Perform basic troubleshooting and setup for store hardware and peripherals.
  • Assist with hardware replacement and deployment using predefined configurations.
  • Support higher-level hardware troubleshooting only with supervision.
Network & Internet Support (Basic / Assisted)
  • Perform basic connectivity checks and validation steps.
  • Assist with ISP or aggregator ticket coordination.
  • Support additional diagnostics or remediation steps as directed.
  • No independent network configuration authority.
UCaaS / VoIP, Printer & CCTV Support (Level 1 / Assisted)
  • Perform basic troubleshooting and verification steps.
  • Assist with provisioning, replacements, or testing as directed.
  • Escalate complex issues or perform assisted troubleshooting with oversight.
System Access & User Support
  • Handle basic access requests such as password resets and access verification.
  • Assist with access provisioning tasks with proper approvals.
  • Support audits or access reviews as requested.
  • High school diploma or equivalent required
  • IT coursework, certification, or training preferred

Experience:

  • 0–1 years of IT support or helpdesk experience preferred

Apply