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Senior Hospital Concierge Jobs (NOW HIRING)

Legend Senior Living

Concierge

Malvern, PA · On-site

Hospital Indemnity, Accident Insurance, Critical Illness, legal/Identify Theft, and Disability ... Great Place To Work, Best of Senior Living Award, Innovative Programming in Senior Living.

Legend Senior Living

Concierge

Southampton, PA · On-site

$15 - $19.25/hr

Hospital Indemnity, Accident Insurance, Critical Illness, legal/Identify Theft, and Disability ... Great Place To Work, Best of Senior Living Award, Innovative Programming in Senior Living.

Frontier Senior Living

Concierge

Sugar Land, TX · On-site

$15 - $16.50/hr

Frontier Senior Living is currently seeking an outstanding Concierge to join the Laurel Glen at ... Hospital Indemnity Insurance. We also offer a 401(k) plan with a competitive Match program. To ...

Legend Senior Living

Concierge

Huntingdon Valley, PA · On-site

$15.25 - $19.50/hr

Hospital Indemnity, Accident Insurance, Critical Illness, legal/Identify Theft, and Disability ... Great Place To Work, Best of Senior Living Award, Innovative Programming in Senior Living.

Legend Senior Living

Concierge

Tampa, FL · On-site

$14 - $18/hr

Hospital Indemnity, Accident Insurance, Critical Illness, legal/Identify Theft, and Disability ... Great Place To Work, Best of Senior Living Award, Innovative Programming in Senior Living.

Legend Senior Living

Concierge

NJ · On-site

$14.75 - $19.25/hr

Hospital Indemnity, Accident Insurance, Critical Illness, legal/Identify Theft, and Disability ... Great Place To Work, Best of Senior Living Award, Innovative Programming in Senior Living.

Langer Recruiting, LLC

Care Concierge

Richmond, VA · On-site

$15.25 - $19.75/hr

... possible senior living community. Duties and Responsibilities of the Care Concierge / RN: * ... Assists patients in transitions of care including hospital discharges, rehab admissions/discharges ...

Cima Senior Living

Concierge

Katy, TX · On-site

$16 - $16.50/hr

Concierge | Senior Living $16.00 - $16.50/hour | Full-Time WoodCreek Bend | CIMA Senior Living Make ... Accident, Cancer, Critical Illness, & Hospital Indemnity Insurance * Employee Assistance Program

Cima Senior Living

Concierge

Katy, TX · On-site

Concierge | Senior Living $16.00 - $16.50/hour | Full-Time WoodCreek Bend | CIMA Senior Living Make ... Accident, Cancer, Critical Illness, & Hospital Indemnity Insurance * Employee Assistance Program

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Senior Hospital Concierge information

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$25K

$80.3K

$163.5K

How much do senior hospital concierge jobs pay per year?

As of Aug 25, 2026, the average yearly pay for senior hospital concierge in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What is a senior hospital concierge?

Senior Hospital Concierges are experienced professionals who provide personalized, non-clinical support to patients and their families within a hospital setting. Their responsibilities often include assisting with admissions and discharge processes, arranging transportation, coordinating special requests, and offering information about hospital amenities. They serve as a liaison between patients, medical staff, and various hospital departments to ensure a comfortable and seamless experience. By addressing logistical and comfort needs, Senior Hospital Concierges help alleviate stress and improve overall patient satisfaction.

How does a senior hospital concierge typically collaborate with medical staff to enhance patient experience?

A Senior Hospital Concierge works closely with doctors, nurses, and administrative teams to ensure patients and their families receive seamless, personalized support throughout their hospital stay. This role often involves coordinating special requests, facilitating communication between patients and care teams, and arranging services such as transportation or accommodations. By maintaining strong relationships with both clinical and non-clinical staff, the concierge helps address patient needs promptly, contributing to higher patient satisfaction and a more positive hospital environment.

What are the key skills and qualifications needed to thrive as a senior hospital concierge, and why are they important?

To excel as a Senior Hospital Concierge, you typically need experience in hospitality or customer service, strong organizational abilities, and a high school diploma or higher. Familiarity with hospital information systems and scheduling software is often required, along with knowledge of privacy regulations like HIPAA. Outstanding interpersonal skills, discretion, and the ability to remain calm under pressure help set top performers apart. These competencies ensure seamless patient and visitor experiences, support hospital operations, and uphold a high standard of care and confidentiality.

What is the difference between Senior Hospital Concierge vs Hospital Concierge?

AspectSenior Hospital ConciergeHospital Concierge
CredentialsCustomer service experience, healthcare familiarityCustomer service experience, healthcare familiarity
Work EnvironmentHospitals, patient service areasHospitals, patient service areas
Employer & IndustryHealthcare facilities, hospitalsHealthcare facilities, hospitals
Search & Comparison IntentHigher-level customer service, patient supportBasic patient assistance, visitor support

The main difference between a Senior Hospital Concierge and a Hospital Concierge lies in experience and responsibilities. Senior Hospital Concierges typically handle more complex patient needs, coordinate services, and may oversee other staff, whereas Hospital Concierges focus on basic visitor and patient assistance. Both roles require strong customer service skills and familiarity with healthcare environments, but the senior position involves additional duties and experience.

Do senior hospital concierges make good money?

Senior hospital concierges typically earn a salary that ranges from $35,000 to $60,000 annually, depending on experience, location, and the size of the healthcare facility. They may also receive benefits such as health insurance and paid time off, with some positions offering bonuses or overtime pay. The role often requires strong communication skills and familiarity with hospital operations.

What does a senior hospital concierge do at a hospital?

A senior hospital concierge assists patients and visitors by providing information, coordinating services, and helping with logistics such as appointments, transportation, and accommodations. They often serve as a point of contact to improve patient experience and may require strong communication skills and knowledge of hospital operations.
More about Senior Hospital Concierge jobs

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Cities with the most Senior Hospital Concierge job openings:

What are the most commonly searched types of Hospital Concierge jobs?

The most popular types of Hospital Concierge jobs are:

What states have the most Senior Hospital Concierge jobs?

States with the most job openings for Senior Hospital Concierge jobs include:

What job categories do people searching Senior Hospital Concierge jobs look for?

The top searched job categories for Senior Hospital Concierge jobs are:

Senior Hospital Concierge jobs near you
Infographic showing various Senior Hospital Concierge job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 69% Full Time, 18% Part Time, and 9% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $80,287 per year, or $38.6 per hour.

Senior Hospital Concierge **INTERNAL ONLY**

Las Vegas, NV

University Medical Center of Southern Nevada
Health Care and Social Assistance • 1 - 5K employees

7.5

Company rating: 7.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

304th of 1,064 rated hospitals

People enjoy working here

Good employer

Recommended by parents

Learn more about University Medical Center of Southern Nevadaexternal

$18.92 - $29.33/hr

Full-time

Medical, Retirement

Posted 8 days ago

Job description

Position Summary **Open to UMC Employees Only** EMPLOYER-PAID PENSION PLAN (NEVADA PERS)COMPETITIVE SALARY & BENEFITS PACKAGE As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada's highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status.

Position Summary: Responsible for ensuring hospital patients, visitors, family members, and staff environment is safe and welcoming. Provides expedited solutions to complaints, problems, and special needs. Provides lead direction and training to concierge staff.

Job Requirement Education/Experience: Equivalent to graduation from high school and two (2) years of customer service experience or 1 year in a customer service lead role. Licensing/Certification Requirements: None. Knowledge, Skills, Abilities, and Physical Requirements Knowledge of: Hospital directory; local area; hospital confidentiality policies; telephone and face-to-face communication etiquette; communicate with peers to standardize operations and expectations; staff scheduling practices and procedures; department and hospital safety practices and principles; infection control policies and practices; patient rights; department and hospital emergency response policies and procedures.

Skill in: Applying customer service techniques; greeting and assisting the public; using general office equipment such as phones, copiers and facsimiles; communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction; coaching and mentoring peers by communicating effectively with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work throughout the hospital in a variety of environments; stamina to remain standing and/or walk for extended periods of time; vision to read printed materials and computer screens; hearing and speech to communicate effectively in-person, over the telephone.

Strength and agility to exert up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification.

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