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Part Time Hospital Concierge Jobs (NOW HIRING)

UPMC Hamot

Patient & Family Concierge (Part-time)

Erie, PA · On-site

$15 - $19.50/hr

Patient & Family Concierge (Part-Time) UPMC Hamot Emergency Department | Erie, PA Looking for a ... The Concierge will serve in a variety of capacities across the hospital based on ever-changing ...

Park Place of St John

Concierge, Part Time

Saint John, IN

$14 - $18.25/hr

John, IN is seeking a Concierge, Part Time . Park Place of St. John is a member of the Providence ... record of which hospital the resident is transported to. * The receptionist must maintain ...

Providence Life Services

Concierge, Part Time

Saint John, IN · On-site

$14 - $18.25/hr

John, IN is seeking a Concierge, Part Time . Park Place of St. John is a member of the Providence ... record of which hospital the resident is transported to. * The receptionist must maintain ...

Frontier Senior Living

Concierge

Sugar Land, TX · On-site

$15 - $16.50/hr

PRN/Part-Time - Weekends - Saturday and Sunday - 9AM-5PM Frontier Senior Living's portfolio of ... Hospital Indemnity Insurance. We also offer a 401(k) plan with a competitive Match program. To ...

The Arlington of Naples

Concierge - Part Time

Phoenix, AZ · On-site

$18/hr

... Hospital. Our unique all-inclusive lifestyle, exceptional hospitality, and gorgeous location are ... Part-Time Front Desk Concierge to become part of our welcoming team. As part of LCS, a nationwide ...

Heritage at Irene Woods

Concierge - Part Time

Phoenix, AZ · On-site

$18/hr

... Hospital. Our unique all-inclusive lifestyle, exceptional hospitality, and gorgeous location are ... Part-Time Front Desk Concierge to become part of our welcoming team. As part of LCS, a nationwide ...

Sagewood

Concierge - Part Time

Phoenix, AZ · On-site

$18/hr

... Hospital. Our unique all-inclusive lifestyle, exceptional hospitality, and gorgeous location are ... Part-Time Front Desk Concierge to become part of our welcoming team. As part of LCS, a nationwide ...

Asbury Village

Concierge - Part Time

Phoenix, AZ · On-site

$18/hr

... Hospital. Our unique all-inclusive lifestyle, exceptional hospitality, and gorgeous location are ... Part-Time Front Desk Concierge to become part of our welcoming team. As part of LCS, a nationwide ...

Life Care Services

Concierge - Part Time

Phoenix, AZ · On-site

$18/hr

... Hospital. Our unique all-inclusive lifestyle, exceptional hospitality, and gorgeous location are ... Part-Time Front Desk Concierge to become part of our welcoming team. As part of LCS, a nationwide ...

Life Care Services

Concierge - Part Time

Phoenix, AZ · On-site

$18/hr

... Hospital. Our unique all-inclusive lifestyle, exceptional hospitality, and gorgeous location are ... Part-Time Front Desk Concierge to become part of our welcoming team. As part of LCS, a nationwide ...

Sagewood

Concierge - Part Time

Phoenix, AZ · On-site

$18/hr

... Hospital. Our unique all-inclusive lifestyle, exceptional hospitality, and gorgeous location are ... Part-Time Front Desk Concierge to become part of our welcoming team. As part of LCS, a nationwide ...

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How much do part time hospital concierge jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for part time hospital concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Part Time Hospital Concierge vs Patient Services Associate?

AspectPart Time Hospital ConciergePatient Services Associate
CredentialsHigh school diploma; customer service experienceHigh school diploma; healthcare customer service experience
Work EnvironmentHospital lobby, patient arrival areasPatient rooms, reception areas, hospital departments
Employer & IndustryHospitals, healthcare facilitiesHospitals, clinics, healthcare organizations
Primary ResponsibilitiesGreeting visitors, providing directions, assisting with amenitiesAssisting patients, scheduling, providing information about services

While both roles serve patients and visitors in healthcare settings, a Part Time Hospital Concierge primarily focuses on guest experience, directions, and amenities, whereas a Patient Services Associate handles patient interactions, scheduling, and healthcare-related inquiries. Both roles require excellent communication skills and are vital for patient satisfaction but differ in daily tasks and focus areas.

How to become a part time hospital concierge with no experience?

To become a part-time hospital concierge with no experience, focus on developing strong customer service and communication skills, which are essential for the role. Obtain a high school diploma or equivalent, and consider volunteering or gaining experience in customer-facing positions to build relevant skills. Some hospitals may provide on-the-job training for new hires.

What does a part time hospital concierge do in a hospital?

A part time hospital concierge assists patients, visitors, and staff by providing information, directions, and support within the hospital environment. They often handle tasks such as answering inquiries, coordinating services, and ensuring a positive experience for those navigating the facility. Strong communication skills and knowledge of hospital layout are important for this role.

What cities are hiring for Part Time Hospital Concierge jobs?

Cities with the most Part Time Hospital Concierge job openings:

What are the most commonly searched types of Hospital Concierge jobs?

The most popular types of Hospital Concierge jobs are:

What states have the most Part Time Hospital Concierge jobs?

States with the most job openings for Part Time Hospital Concierge jobs include:

Part Time Hospital Concierge jobs near you

Patient & Family Concierge (Part-time)

Erie, PA • On-site

UPMC Senior Communities
See more jobs at UPMC Senior Communitiesexternal

$18.19 - $27.58/hr

Part-time

Posted 7 days ago

Job description

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Patient & Family Concierge (Part-Time) UPMC Hamot Emergency Department | Erie, PA
Looking for a position where you can make a difference for patients and families during some of their most important moments? Join the team at UPMC Hamot's Emergency Department as a Patient & Family Concierge.
UPMC Hamot is Erie County's only Level II Trauma Center, a Comprehensive Stroke Center, a Comprehensive Cardiac Center, and home to the busiest Emergency Department in the UPMC system. Every day brings something different, and every interaction matters.
This role is perfect for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in creating a positive experience for patients and families. While this is not a direct patient care position, you will play a critical role in helping the Emergency Department run smoothly through administrative support, communication, and exceptional customer service.
Schedule
  • Part-time position
  • Primarily evening shifts
  • Occasional night shifts
  • Weekend shifts required

The Patient & Family Concierge is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, and supply/equipment management. Above all, the Concierge will remain focused on patient and guest satisfaction and quality of care from first to last impression.
Candidates will be placed in the ladder based on education, experience, and leader discretion.
Responsibilities:
  • Destination Coordination: Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. Issues courtesy parking discounts and free passes when appropriate. Issues patient scooters to patients and visitors as needed. Assists with parking cashier functions and validates patient parking. Establishes tracking of patient belongings upon admission.
  • Environmental Services: Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures. Replenishes supplies as needed. Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor.
  • Dietary Services: Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements. Maintains food safety and quality by applying HACCP principles throughout service. Adheres to department procedures regarding the operation of all food service equipment. Performs sanitation in accordance with departmental procedures and health department guidelines. Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. Delivers other nourishments to patients upon request. Follows all safety and sanitation regulations.
  • Transportation Services: Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. Performs inspections and disinfecting procedures on transportation equipment utilized by the department. Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department. Reports the status of transportation activities and abnormal activities to a supervisor. Enters requests for equipment repairs into the online portal as maintenance issues are identified. Inspects and disinfects transportation equipment.
  • Telehealth Cart Retrieval and Set Up: When notified by PFC Sr, PFC Lead, RN or other designated staff member that a telehealth appointment has been scheduled for a patient. The PFC will retrieve the telehealth cart and set up in the patient's room at the designated appointment time. Once telehealth visit is completed, will return cart to appropriate storage location clean and decontaminate. Perform weekly testing of the telehealth cart and software to ensure that it is functioning as expected and escalate concerns to appropriate unit leader. Supply & Equipment Management: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge.
  • General: Answers unit phones and transfers to appropriate staff. Responds to call lights under Nursing Assistant/PCT direction. Interacts and socializes with patients and assesses patient needs. Rounds hourly to ensure all areas of responsibility are met satisfactorily. Prints and distributes daily plans of care. Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed. Depending upon unit, may maintain resources like pamphlets, department contacts, etc. Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers. Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. Access to medications is limited to the distribution of the medication to the nurse. Stays informed on navigation and usability of UPMC Patient Portal; confidently and clearly communicates what patients need to know to navigate the Portal to ensure a smooth experience and continued access to health information and care services.
  • *Performs in accordance with all other system-wide competencies/behaviors.*Performs other duties as assigned.

Qualifications:
Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times. High School diploma OR active High School/GED program enrollment OR one year of previous job experience required in lieu of HS Diploma/GED.Previous experience in health care or customer service is a plus, but not required.Ability to follow written and verbal instructions.
Licensure, Certifications, and Clearances:
Act 31 Mandated Reporter Training within 90 days of hire or transfer
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

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