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Senior Field Operations Supervisor Jobs (NOW HIRING)

Position Summary The Field Operations Supervisor is responsible for overseeing the daily operations of mitigation technicians and field crews throughout the Austin market. This leadership role ...

Position Summary The Field Operations Supervisor is responsible for overseeing the daily operations of mitigation technicians and field crews throughout the Austin market. This leadership role ...

Field Operations Supervisor

Buda, TX · On-site

$65K - $80K/yr

Position Summary The Field Operations Supervisor is responsible for overseeing the daily operations of mitigation technicians and field crews throughout the Austin market. This leadership role ...

Field Operations Supervisor

Hutto, TX · On-site

$65K - $80K/yr

Position Summary The Field Operations Supervisor is responsible for overseeing the daily operations of mitigation technicians and field crews throughout the Austin market. This leadership role ...

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Senior Field Operations Supervisor information

See salary details

$39K

$98.7K

$159.5K

How much do senior field operations supervisor jobs pay per year?

As of Aug 4, 2026, the average yearly pay for senior field operations supervisor in the United States is $98,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What does a senior field operations supervisor do?

A senior field operations supervisor oversees daily field activities, manages teams, ensures safety compliance, and coordinates logistics to meet operational goals. They often analyze performance metrics, implement process improvements, and communicate with management to optimize field operations.

What is the difference between Senior Field Operations Supervisor vs Field Operations Supervisor?

AspectSenior Field Operations SupervisorField Operations Supervisor
Required CredentialsTypically requires several years of experience, industry-specific certificationsRequires relevant experience, often less than senior role
Work EnvironmentOversees multiple teams, involved in strategic planningManages daily field activities, supervises team members
Employer & Industry UsageCommon in utilities, construction, telecom sectorsUsed across similar industries for operational oversight
Search & Comparison IntentOften searched for career progression or senior rolesMore general, entry to mid-level supervisory searches

The main difference between a Senior Field Operations Supervisor and a Field Operations Supervisor lies in experience, responsibilities, and scope. The senior role involves strategic oversight and managing multiple teams, while the standard supervisor focuses on daily operations and team supervision. Both roles are vital in industries like utilities and construction, but the senior position typically requires more experience and industry certifications.

What cities are hiring for Senior Field Operations Supervisor jobs? Cities with the most Senior Field Operations Supervisor job openings:
What are the most commonly searched types of Field Operations Supervisor jobs? The most popular types of Field Operations Supervisor jobs are:
What states have the most Senior Field Operations Supervisor jobs? States with the most job openings for Senior Field Operations Supervisor jobs include:

Senior Field Operations Supervisor

Hotwire Communications

Los Angeles, CA • On-site

$85K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Hotwire Communications rating

8.3

Company rating: 8.3 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

20th of 96 rated telecommunications companies


Job description

The Senior Field Operations Supervisor is responsible for ensuring that core service and/or security technicians are providing residential and/or security customers a quality installation and service experience, through proper training, supervision, QC, equipping in a productive process driven manner. Additionally, the Senior Field Operations Supervisor will provide direction and leadership to the team, while ensuring performance, safety and “White Glove” standards are maintained.

RESPONSIBILITIES:

  • Daily supervision of field service and/or alarm technicians to ensure on time, productive system
    installations and servicing.
  • Find opportunities to improve efficiency, discuss get buy in and approval to institute with measurable.
  • Performance management to KPI’s and goals.
  • Set up of and implementation of process, operation or technical field changes to achieve goals.
  • Remote service and customer education on escalations from Inside Support tech to avoid truck rolls.
  • Review tech routing and assignments to maximize efficiency and service.
  • May review commercial sales of access control, surveillance and security systems prior to installation.
  • Weekly reports of service and installation stats to help pinpoint areas for training, improvement etc.
  • Handle technical customer escalations of service issues if field visit is necessary.
  • Receive, review and send technicians payroll / timekeeping and on-call reports to GM by deadline.
  • Receive and respond to internal customer needs for confirmation on COPS data confirmations.
  • Give input on project planning and budgeting for upcoming large projects.
  • Willing and able in emergency situations to jump in and do installation or service on all systems.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required.

  • At least seven years of experience in Service, Installation and supervision of field personnel of core
    services. Experience with security systems strongly preferred.
  • High School Diploma or equivalent required, Associates Degree in Internet Technologies or Engineering is preferred
  • Ability to lead, team build and support field technicians doing installation and service of all systems
  • At least two years’ experience with Hotwire core services and Access Control systems, Camera
    systems and IP communications
  • Must have active and clean, non-restrictive, state issued driver’s license in State where hired.
  • Must be comfortable working on a ladder and all heights
  • Ability to work days, weekends, evenings and holidays and participate with on-call rotation as needed

BENEFITS: 

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including: 

  • Comprehensive Healthcare/Dental/Vision Plans
  • 401K Retirement Plan with Company Match
  • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
  • Paid Volunteer Time
  • Paid Parental Leave
  • Hotwire Service Discounts – for employees who live on a property serviced by Hotwire.  Discounted service offerings are provided for high-speed internet, video service, phone, and security service
  • Employee Referral Bonuses
  • Exclusive Entertainment Discounts/Perks

The expected base pay range for this position is $85,000 to $100,000 annually. Actual compensation will be determined based on experience, skills, and other job-related factors.

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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