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Senior Field Operations Supervisor Jobs (NOW HIRING)

Serve Robotics

Field Operations Supervisor

Miami, FL · On-site

$65K - $85K/yr

About the Role We are looking for a highly motivated Field Operations Supervisor to lead our field operations technician team while also providing technical support for our autonomous robot fleet.

Serve Robotics

Field Operations Supervisor

Miami, FL · On-site

$65K - $85K/yr

About the Role We are looking for a highly motivated Field Operations Supervisor to lead our field operations technician team while also providing technical support for our autonomous robot fleet.

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How much do senior field operations supervisor jobs pay per year?

As of Jul 15, 2026, the average yearly pay for senior field operations supervisor in the United States is $98,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What does a field operations supervisor do?

A field operations supervisor oversees daily activities of field staff, ensuring tasks are completed efficiently and safely. They coordinate schedules, monitor performance, troubleshoot issues, and ensure compliance with company policies and safety regulations, often using tools like GPS or reporting software.

What is the role of a senior operations supervisor?

A senior field operations supervisor oversees daily field activities, manages teams, ensures safety and compliance, and coordinates logistics to meet operational goals. They often analyze performance metrics, implement process improvements, and may use tools like GPS or scheduling software to optimize operations.

Who gets paid more, a manager or a supervisor?

In most organizations, managers typically earn higher salaries than supervisors due to greater responsibilities, decision-making authority, and required experience. Senior Field Operations Supervisors may earn less than managers overseeing larger teams or budgets, but pay can vary based on industry, company size, and location.

How much do field operations supervisors make?

Field operations supervisors typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. They often oversee teams, coordinate field activities, and may require certifications or technical skills relevant to their sector.

What is the difference between Senior Field Operations Supervisor vs Field Operations Supervisor?

AspectSenior Field Operations SupervisorField Operations Supervisor
Required CredentialsTypically requires several years of experience, industry-specific certificationsRequires relevant experience, often less than senior role
Work EnvironmentOversees multiple teams, involved in strategic planningManages daily field activities, supervises team members
Employer & Industry UsageCommon in utilities, construction, telecom sectorsUsed across similar industries for operational oversight
Search & Comparison IntentOften searched for career progression or senior rolesMore general, entry to mid-level supervisory searches

The main difference between a Senior Field Operations Supervisor and a Field Operations Supervisor lies in experience, responsibilities, and scope. The senior role involves strategic oversight and managing multiple teams, while the standard supervisor focuses on daily operations and team supervision. Both roles are vital in industries like utilities and construction, but the senior position typically requires more experience and industry certifications.

What cities are hiring for Senior Field Operations Supervisor jobs? Cities with the most Senior Field Operations Supervisor job openings:
What are the most commonly searched types of Field Operations Supervisor jobs? The most popular types of Field Operations Supervisor jobs are:
What states have the most Senior Field Operations Supervisor jobs? States with the most job openings for Senior Field Operations Supervisor jobs include:
Senior Field Operations Supervisor jobs near you
Field Operations Supervisor

Field Operations Supervisor

Serve Robotics

Miami, FL • On-site

$65K - $85K/yr

Full-time

Re-posted 5 days ago

Job description

At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.
The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.
Who We Are
We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.
About the Role
We are looking for a highly motivated Field Operations Supervisor to lead our field operations technician team while also providing technical support for our autonomous robot fleet. This hybrid role requires both leadership and hands-on problem-solving-you will oversee daily operations while also troubleshooting, maintaining, and improving our robots in the field.
This position is ideal for someone who enjoys working at the intersection of operations, technology, and robotics-balancing team management, logistics, and hands-on technical work.
Responsibilities
Operations Leadership & Team Management
  • Hire, train, and develop a team of field operations associates
  • Lead daily operations, ensuring smooth deployment and retrieval of robots.
  • Monitor and evaluate staff and robot fleet performance to meet KPIs and service operational objectives.
  • Collaborate cross functionally with the organization to identify pain points and product needs to increase efficiencies in operations
  • Coordinate with Operations, Hardware Management, and HR for personnel administration, including performance appraisals, promotions, and compliance with company policies.
  • Ensure proper documentation of operational procedures and performance improvements.
Robotics Technical Support & Maintenance
  • Troubleshoot, diagnose and repair robots using hardware and software tools.
  • Monitor and support the fleet in the field, resolving real-time operational issues.
  • Conduct component- and assembly-level testing to identify performance issues.
  • Create and implement SLA's to track team performance and report against
  • Provide feedback to engineering and development teams to refine hardware, software, and operational processes.
  • Track, manage, and maintain lab and component inventories.
  • Log repair activities in Jira, including photos and videos, to inform hardware and software teams..
  • Maintain the cleanliness and appearance of robots to uphold Serve Robotics' brand image.

Qualifications
  • 5+ years of experience hiring and managing a team of 5+ employees in operations, hardware, logistics, or a related field.
  • 5+ years in field operations, delivery, logistics, or technical support.
  • Strong oral and written communication skills.
  • High-level interpersonal skills to work effectively independently and across all levels of the organization.
  • Strong organizational, collaboration, and problem-solving skills.
  • Ability to work weekends, evenings, and holidays on-site.
  • Valid U.S. driver's license and ability to drive U-Haul-sized vehicles.
  • Ability to lift 70 lbs and spend extended periods on your feet.

Technical Skills
  • 3+ years of experience in electro-mechanical, robotics, automotive, electronics, or a similar technical field.
  • Proficiency with diagnostic tools, including multimeters, oscilloscopes, and bench equipment.
  • Experience with software and hardware troubleshooting.
  • Familiarity with Jira or similar documentation tools.

What Makes You Standout
  • Bachelor's degree in Business, Economics, Engineering, or a related field.
  • 3+ years of experience in customer resolution & support.
  • Experience at high-growth, fast-paced startups.
  • Familiarity with Google Suite (Docs & Sheets).
  • Passion for efficiency, innovation, and robotics.
  • Multi-lingual (Spanish preferred).
  • Experience with rapid prototyping, testing, or instrumentation.
  • Comfortable riding a bicycle in a city environment.
  • Comfortable driving a sprinter van in big city environment

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