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Senior Director Of Retail Operations Jobs (NOW HIRING)

Biltmore Company

The Director of Retail Experience provides strategic leadership and direction for Biltmore's retail ... and operational objectives. 8. Partner with senior retail leadership to develop and support long ...

Flex Ltd.

Sr. Director of Operations

Dallas, TX · On-site

... Sr. Director, Operations /Utilities Business who is in charge of managing day-to-day operations and core functions of operations to achieve and maintain operational excellence. What a typical day ...

Doist

Director of Commercial Operations

Manhattan, NY · On-site

$140 - $200/hr

Retail Operations Oversee Lola's emerging retail channel -- providing strategic direction, SOP ... senior oversight. Strong commercial instincts: able to partner credibly with sales and commercial ...

New

Doist

Director of Commercial Operations

Los Angeles, CA · On-site

$140 - $200/hr

Retail Operations Oversee Lola's emerging retail channel -- providing strategic direction, SOP ... senior oversight. Strong commercial instincts: able to partner credibly with sales and commercial ...

New

Hasbro

Director of Retail Media

Boston, MA · On-site

... strategy, operational excellence, capability development, and business growth across Amazon ... This role serves as the senior functional leader responsible for establishing Retail Media as a ...

Headlands Ventures

Senior Director of Finance

Novato, CA · On-site

$190K - $240K/yr

We are seeking a growth-oriented, hands-on (Senior) Director of Finance who can serve as both a strategic partner and operational leader within a fast-moving, multi-location retail business. If you ...

Chick-fil-A

Senior Director of Operations

Rochester, MN · On-site

$77K - $89K/yr

At Chick-fil-A the Senior Director has the responsibility for directing the daily operations of Chick-fil-A, ensuring compliance with company standards and developing future leaders. Background ...

Shape

Senior Director of Operations

Baxter Springs, KS · On-site

Shape Technologies Group - Baxter Springs is seeking a Senior Director of Operations to join our team. In this role, you will be the senior site leader responsible for the end-to-end performance of a ...

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Senior Director Of Retail Operations information

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$101.6K

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How much do senior director of retail operations jobs pay per year?

As of Aug 8, 2026, the average yearly pay for senior director of retail operations in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What is a senior director of retail operations?

Senior Directors of Retail Operations are high-level executives responsible for overseeing and managing the daily operations of multiple retail locations within a company. They develop strategies to improve store performance, ensure consistent customer service, and set operational standards across all locations. Their duties include leading store managers, analyzing sales data, optimizing processes, and ensuring compliance with company policies. Senior Directors of Retail Operations play a critical role in driving sales growth and operational efficiency for retail organizations.

How does a senior director of retail operations typically collaborate with cross-functional teams to drive store performance?

A Senior Director of Retail Operations works closely with teams such as merchandising, marketing, supply chain, and HR to ensure that store initiatives are aligned with broader business objectives. Regular meetings with these teams help identify opportunities for process improvements, promotional campaigns, and staff development. This role often requires strong communication skills to coordinate strategy, share performance metrics, and implement best practices across all retail locations. Successful collaboration is key to driving sales growth and delivering a consistent customer experience.

What is the difference between Senior Director Of Retail Operations vs Retail District Manager?

AspectSenior Director Of Retail OperationsRetail District Manager
ResponsibilitiesOversees multiple regions or districts, develops strategic plans, manages senior leadership, and sets overall retail policies.Manages daily operations of a specific district, supervises store managers, and ensures sales targets are met within their region.
CredentialsTypically requires extensive retail management experience, bachelor's degree, and leadership skills.Requires retail management experience, often with a focus on store operations and team leadership.
Work EnvironmentCorporate office and multiple regional locations, strategic planning focus.On-the-ground management at store level within a specific district.

The Senior Director Of Retail Operations focuses on strategic oversight and leadership across multiple regions, while the Retail District Manager handles day-to-day store operations within a specific district. Both roles require retail management experience, but the senior director role involves broader strategic responsibilities and higher-level decision-making.

What are the key skills and qualifications needed to thrive as a senior director of retail operations?

To thrive as a Senior Director of Retail Operations, you need extensive experience in retail management, strategic planning, and financial acumen, often supported by a bachelor's or master's degree in business or a related field. Familiarity with retail management systems, data analytics tools, and inventory management software is typically required. Exceptional leadership, communication, and problem-solving skills help in managing large teams and driving operational excellence. These competencies ensure the effective execution of retail strategies, maximized profitability, and consistent customer satisfaction across multiple locations.

What does a senior director of retail operations do?

A senior director of retail operations oversees the daily functions of retail stores or chains, including sales, customer service, staffing, and inventory management. They develop strategic plans to improve store performance, ensure compliance with company policies, and lead teams to meet business goals, often using data analysis and leadership skills.
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What job categories do people searching Senior Director Of Retail Operations jobs look for? The top searched job categories for Senior Director Of Retail Operations jobs are:
Senior Director Of Retail Operations jobs near you
Infographic showing various Senior Director Of Retail Operations job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $101,614 per year, or $48.9 per hour.

Senior Director of Retail Sales, North America

Skylight

Los Angeles, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Skylight is a technology startup building the OS of the family. We make Skylight Calendar, the smart calendar loved by millions of families (plus Wired and the Wirecutter). Our latest product is Calendar 2, which just launched to rave reviews.
Our mission is to connect loved ones by creating the world's simplest products and services that improve family life. Our founders are former venture capitalists and serial entrepreneurs who have scaled this business to $300M+ in annual revenue while being completely bootstrapped and profitable. We get to grow a happy, healthy company focused on making products our customers love without investors breathing down our necks.
Smart, hardworking people who care about making actually meaningful products love working here. People like you. We're busy inventing new ways to simplify family life and help parents raise great kids - and we need your help! Come invent something new with us.
About the Role:
We are seeking a strategic and results-driven Senior Director of Retail Sales to lead our expansion across the North American markets. In this pivotal role, you will drive and build our critical Retailer go-to-market strategy, evaluate and prioritize new retail and distribution opportunities, and build a high-performance North America Retail sales team.
You'll work cross-functionally with Marketing, Finance, Operations, and Product to drive sustainable growth, develop channel management and pricing strategies, forecast inventory needs, and cultivate strong executive retailer, distributor and internal executive team relationships. We are looking for a high level strategic sales leader who has a deep understanding of the North American retail market and has excellent business skills to deliver profitable customer plans and market share growth. This role will report directly to the VP of Sales and manage all aspects of our business in North American retail markets.
Responsibilities:
  • Strategic Expansion & Market Development: Lead development of the retail growth strategy for North America: market selection, retail and channel prioritization, channel pricing management, sku assortments, future product development for key strategic exclusives and alignment on which channels deliver net new consumer markets.
  • Partner management: Set and manage joint business plans (JBPs), annual targets, and promotional calendars with key partners, building executive level relationships.
  • Channel Management: Build and execute best in class channel management and reseller enforcement strategies, tools, tracking and execution.
  • Market Analysis: Conduct competitive, consumer, and retail landscape analysis to identify high-potential opportunities, top new retail partners to unlock and which channels have best opportunities for growth.
  • Business development: Build business cases for expansion into new regions or retail partners, including financial modeling and risk analysis.
  • Market definition: Define and localize the channel mix strategy: direct retail, distribution, ecommerce, and hybrid models.
  • Distribution Management: Identify, negotiate, and onboard new retail partners and regional distributors
    • Evaluate new Distribution partners, conduct RFPs and pricing analysis, sourcing and logistic capabilities to identify and finalize new partners and contracts.
    • Manage and lead all onboarding activities for setting up new Distributors, Retail expansion or new direct retail accounts with collaboration between internal Operations and Finance teams.
  • Forecasting, Pricing & Commercial Planning: Own Retail (North America) pricing strategy: tiered retail, distributor, and landed costs to ensure margin and brand positioning targets
    • Partner with Operations to develop accurate inventory forecasts by retailer, product line, and retail partner.
    • Analyze sell-in and sell-through data to optimize channel inventory levels and minimize stockouts or overages
    • Work with Finance on contract terms, marketing investments, and contractual programs.
  • Cross Functional Collaboration: Work closely with Marketing to ensure retail campaigns are aligned with retail and distributor needs.

Our Commitment
We value diverse experiences, backgrounds, and perspectives-and we hire kind, thoughtful people who care deeply about their work. If you're reading this and think, "I don't check every box," but still feel excited about the role: Apply. We want to hear from you.
Requirements
  • 8-12+ years of retail sales leadership, preferably in consumer electronics, houseware products, or lifestyle brands.
  • Strong experience managing retail partnerships and distributor networks.
  • Experience with National Retailers like Walmart, Costco and Target, as well with large distributors and specialty retailers.
  • Proven track record of driving sales growth and managing retail partnerships in the United States and Canada.
  • Highly analytical, with proven success in forecasting, planning, and performance analysis.
  • Deep understanding of channel pricing, compliance, and commercial logistics required to support the National retail channel.
  • Excellent negotiation, communication, and relationship-building skills.
  • Ability to work independently and adapt to different cultural and business environments.
  • Willingness to travel as needed.

Benefits
Our competitive compensation package includes:
  • Competitive Salary + Equity Package
  • 401K matching
  • Wellness, learning, and home-office budgets
  • Health, Dental & Vision Medical Plans
  • Tremendous autonomy to set the direction of your work
  • Unlimited PTO
  • Company holidays on the first Friday of every month (Excluding November, December, and January)

Equal opportunity employer
Skylight is committed to building a diverse and inclusive team. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. If you're the best person for the job, we want you on board!
We hire across the U.S., but for legal reasons, we have to list NY and CO separately.
For Colorado-based candidates, the range being offered for this role is $200k - 250k with bonus potential based on experience and for California-based candidates, the range being offered for this role is $200k - 250k with bonus potential based on experience. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with criminal histories in a manner consistent with the requirements of this law.

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