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Senior Desktop Support Jobs in Boca Raton, FL (NOW HIRING)

TeamLogic IT

Senior IT Technician

Boca Raton, FL · On-site

$60K - $75K/yr

The Senior IT Technician addresses customer computing needs and resolves assigned service requests ... support requests. * Perform hands-on fixes at the desktop level when remote tools are not ...

L7 Solutions

Senior Systems Engineer

Fort Lauderdale, FL · On-site

$75K - $95K/yr

Senior Systems Engineer - Advance Your Career with L7 Solutions! L7 Solutions, a leader in IT and ... support for PCs, networking equipment, servers, firewalls, and desktop software. You will also be ...

L7 Solutions

Senior Systems Engineer

Fort Lauderdale, FL · On-site

$75K - $95K/yr

Senior Systems Engineer - Advance Your Career with L7 Solutions! L7 Solutions, a leader in IT and ... support for PCs, networking equipment, servers, firewalls, and desktop software. You will also be ...

Stefanini

IT Support Specialist

Boca Raton, FL

We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. -Provide end user desktop / phone support to ...

Stefanini Group

Deskside Technician II

Fort Lauderdale, FL

$19.25 - $24.50/hr

Desktop/laptop tech support (Mac and PC) * Windows 10/11 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change

Stefanini Group

Deskside Technician II

Fort Lauderdale, FL

$19.25 - $24.50/hr

Desktop/laptop tech support (Mac and PC) * Windows 10/11 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change

Stefanini Group

Deskside Technician II

Fort Lauderdale, FL · On-site

$19.25 - $24.50/hr

Desktop/laptop tech support (Mac and PC) * Windows 10/11 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change

Stefanini Group

Deskside Technician II

Fort Lauderdale, FL

$19.25 - $24.50/hr

Desktop/laptop tech support (Mac and PC) * Windows 10/11 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

You will perform a wide variety of IT support, ranging from desktop and peripheral support to server and network issues. You will work directly with clients and internal staff of all technical levels ...

UA Brands

Senior Front-End Developer

Fort Lauderdale, FL · On-site

$109K - $144K/yr

... that support our ecommerce platforms and digital experiences. This role focuses on developing ... Implement responsive designs that perform consistently across desktop, tablet, and mobile devices.

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

You will perform a wide variety of IT support, ranging from desktop and peripheral support to server and network issues. You will work directly with clients and internal staff of all technical levels ...

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All JobsDesktop Support JobsSenior Desktop Support JobsSenior Desktop Support Jobs in Boca Raton, FL

Senior Desktop Support information

See Boca Raton, FL salary details

$14

$34

$57

How much do senior desktop support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for senior desktop support in Boca Raton, FL is $34.33, according to ZipRecruiter salary data. Most workers in this role earn between $22.79 and $45.62 per hour, depending on experience, location, and employer.

What is a senior desktop support?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.
What are the most commonly searched types of Desktop Support jobs in Boca Raton, FL? The most popular types of Desktop Support jobs in Boca Raton, FL are:
What are popular job titles related to Senior Desktop Support jobs in Boca Raton, FL? For Senior Desktop Support jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Senior Desktop Support jobs in Boca Raton, FL look for? The top searched job categories for Senior Desktop Support jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Senior Desktop Support jobs? Cities near Boca Raton, FL with the most Senior Desktop Support job openings:
Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,399 per year, or $34.3 per hour.

IT Support Technician

Octagon Talent Solutions

Fort Lauderdale, FL • On-site

$20.50 - $28/hr

Contractor

Re-posted 28 days ago

Job description

About the Role:

The IT Support Technician plays a critical role in maintaining the technological infrastructure of an organization by providing timely and effective technical support to end-users. This position is responsible for diagnosing, troubleshooting, and resolving hardware, software, and network issues to ensure minimal downtime and optimal system performance. The technician will collaborate closely with other IT team members to implement upgrades, maintain security protocols, and support new technology deployments. By delivering exceptional customer service and technical expertise, the IT Support Technician helps empower employees to use technology efficiently and securely. Ultimately, this role contributes to the overall productivity and success of the organization by ensuring reliable and accessible IT resources.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in an IT support or help desk role.
  • Basic understanding of computer hardware, operating systems (Windows, macOS), and common software applications.
  • Familiarity with networking concepts such as TCP/IP, DNS, and VPN.
  • Strong problem-solving skills and ability to communicate technical information clearly to non-technical users.

Preferred Qualifications:

  • Associate degree or higher in Information Technology, Computer Science, or related field.
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP).
  • Experience with remote support tools and ticketing systems.
  • Knowledge of cybersecurity best practices and endpoint protection.
  • Previous experience supporting enterprise environments or multiple operating systems.

Responsibilities:

  • Respond promptly to user inquiries and technical issues via phone, email, or in-person support.
  • Diagnose and resolve hardware, software, and network problems for desktops, laptops, printers, and mobile devices.
  • Install, configure, and maintain operating systems, applications, and peripheral devices.
  • Perform routine maintenance tasks such as system updates, backups, and security patches.
  • Document support activities, maintain inventory of IT assets, and escalate complex issues to senior IT staff as needed.
  • Assist in onboarding new employees by setting up user accounts, permissions, and necessary hardware.
  • Collaborate with IT team members to improve support processes and implement new technologies.

Skills:

The IT Support Technician utilizes technical skills daily to troubleshoot and resolve a wide range of hardware and software issues, ensuring users can work without interruption. Communication skills are essential for explaining complex technical concepts in an accessible manner and providing excellent customer service. Analytical skills help in diagnosing problems efficiently and determining the best solutions. Familiarity with networking and security principles is applied to maintain safe and reliable connectivity. Additionally, organizational skills are important for managing support tickets, documenting solutions, and maintaining IT asset inventories.