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Senior Customer Success Manager Jobs in Spring, TX

TDIndustries

Client Success Manager

Houston, TX · On-site

Track and analyze key client metrics, including response times, work order completion, and customer ... management, customer success, or service delivery-preferably within facilities services ...

Bakertilly

Senior Associate, Customer Success

Houston, TX · On-site

$57K - $97K/yr

The Senior Associate, Customer Success will be responsible for aiding adoption of the ERP software ... Build quotes, statements of work, and manage pricing for existing customers. * Regular Customer ...

SynMax

Customer Success Specialist

Houston, TX · On-site

You've done customer success, account management, or sales support before, ideally somewhere SaaS or data-driven. * You write well and confidently - outreach and customer emails come naturally to you ...

Det Norske Veritas

Head of Customer Success

Houston, TX · On-site

Build a World-Class Customer Success Function. Drive Growth. We are seeking an exceptional Head of ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...

SynMax

Customer Success Specialist

Houston, TX · On-site

You've done customer success, account management, or sales support before, ideally somewhere SaaS or data-driven. * You write well and confidently - outreach and customer emails come naturally to you ...

SynMax

Customer Success Specialist

Houston, TX

You've done customer success, account management, or sales support before, ideally somewhere SaaS or data-driven. * You write well and confidently - outreach and customer emails come naturally to you ...

DNV GL

Head of Customer Success

Houston, TX · On-site

Build a World-Class Customer Success Function. Drive Growth. We are seeking an exceptional Head of ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...

DET Norske Veritas

Head of Customer Success

Houston, TX · On-site

Build a World-Class Customer Success Function. Drive Growth. We are seeking an exceptional Head of ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 ... Familiarity with CRM systems, online business platforms, and digital communication tools is ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 ... Familiarity with CRM systems, online business platforms, and digital communication tools is ...

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All JobsCustomer Success JobsSenior Customer Success Manager JobsSenior Customer Success Manager Jobs in Spring, TX

Senior Customer Success Manager information

See Spring, TX salary details

$35.6K

$83.8K

$153.1K

How much do senior customer success manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for senior customer success manager in Spring, TX is $83,843.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,600.00 and $91,700.00 per year, depending on experience, location, and employer.

What is a senior customer success manager?

A Senior Customer Success Manager is a professional responsible for ensuring customers achieve their desired outcomes while using a company's products or services. They build strong relationships with clients, guide them through onboarding, and proactively address any issues or concerns. In addition, they often lead a team of Customer Success Managers, provide strategic account management, and help drive customer retention and growth. Their goal is to maximize customer satisfaction and foster long-term partnerships.

How much does a senior customer success manager earn?

A senior customer success manager typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, stock options, and benefits, especially in tech and SaaS companies.

What are the key skills and qualifications needed to thrive as a senior customer success manager, and why are they important?

To thrive as a Senior Customer Success Manager, you need expertise in account management, customer relationship building, and a track record of driving customer retention and growth, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, customer engagement platforms, and data analytics tools is typically required. Exceptional communication, problem-solving abilities, and leadership skills help you manage client expectations and mentor junior team members. These skills are crucial for fostering long-term client loyalty and achieving organizational goals in a competitive market.

What is the difference between Senior Customer Success Manager vs Customer Success Manager?

AspectSenior Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, experience in customer success, leadership skillsBachelor's degree, entry to mid-level customer success experience
Work EnvironmentStrategic planning, team leadership, client relationship managementClient onboarding, support, relationship building
Employer & Industry UsageTech, SaaS, enterprise solutionsTech, SaaS, subscription services
Search & Comparison IntentHigher-level responsibilities, leadership rolesEntry to mid-level customer success roles

The main difference between a Senior Customer Success Manager and a Customer Success Manager lies in experience, responsibilities, and scope. Senior roles typically involve strategic planning and leadership, while Customer Success Managers focus on client support and relationship building. Both roles are common in tech and SaaS industries, but senior positions require more experience and often involve managing teams or projects.

How does a senior customer success manager typically collaborate with other departments to enhance client satisfaction?

Senior Customer Success Managers often serve as a bridge between clients and internal teams such as Sales, Product, and Support. They regularly communicate customer feedback to Product for improvements, coordinate with Sales on upsell opportunities, and work with Support to resolve complex issues. This cross-functional collaboration ensures that client needs are met holistically, leading to stronger relationships and increased client retention. Being proactive in these partnerships is key to driving overall customer satisfaction and success.
What are the most commonly searched types of Senior Customer Success jobs in Spring, TX? The most popular types of Senior Customer Success jobs in Spring, TX are:
What are popular job titles related to Senior Customer Success Manager jobs in Spring, TX? For Senior Customer Success Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Senior Customer Success Manager jobs in Spring, TX look for? The top searched job categories for Senior Customer Success Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Senior Customer Success Manager jobs? Cities near Spring, TX with the most Senior Customer Success Manager job openings:
Senior Customer Success Manager jobs near you
Infographic showing various Senior Customer Success Manager job openings in Spring, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $83,843 per year, or $40.3 per hour.

RigCLOUD Customer Success Specialist

Nabors Industries

Houston, TX • On-site

Other

Re-posted 14 days ago

Nabors Industries rating

6.7

Company rating: 6.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

58th of 86 rated oil and gas companies

Job description


Nabors Drilling Solutions is seeking a Senior Customer Success Specialist to join our RigCLOUD team. In this senior role, you will serve as a trusted advisor and primary point of contact for a customers, driving adoption, retention, and expansion of the RigCLOUD platform. You will leverage deep industry knowledge and customer success expertise to proactively identify risks, resolve complex challenges, and deliver measurable value to both field and office stakeholders.
Responsibilities
  • Build strong customer relationships by understanding their needs and workflows, delivering value, and proactively supporting them in optimizing their use of RigCLOUD.
  • Facilitate a smooth onboarding experience to establish a positive tone for the customer journey.
  • Ensure swift resolution of customer inquiries, fostering satisfaction and retention.
  • Cultivate robust relationships with customers, acting as a dedicated advocate on their behalf.
  • Maintain regular communication with customers, keeping them informed about the latest features, updates, and enhancements.
  • Deliver effective training and provide educational resources to help customers confidently maximize their use of RigCLOUD
  • Track training progress and analyze customer usage patterns to identify trends and areas for improvement.
  • Document detailed meeting notes to ensure clarity and accountability for key discussion points and action items.
  • Record customer feedback systematically to drive continuous improvement initiatives.
  • Anticipate and address potential challenges to optimize overall customer satisfaction.
  • Stay abreast of industry trends, RigCLOUD updates, competitor products and emerging technologies to provide informed guidance.
  • Collaborate with the operations team to streamline processes, enhancing overall operational efficiency.
  • Serve as a liaison with the development team, ensuring effective communication of upcoming features and capturing customer feedback.
  • Produce reports that demonstrate the value delivered to customers and highlight areas for improvement.
  • Collaborate closely with the 24/7 support team to ensure prompt resolution of customer inquiries, sharing insights for ongoing improvement.
  • Work collaboratively with the sales team, gaining insights into customer needs and contributing to strategic initiatives for upselling and expansion.
    #LI-JA1
Qualifications
  • 4+ years of oil & gas industry experience, with demonstrated expertise in customer-facing or field operations roles
  • Exceptional communication skills, written and verbal, with the ability to present complex information clearly to executive, technical, and field audiences alike
  • Proven ability to navigate organizational change and adapt strategies in dynamic, fast-paced operational environments
  • Results-oriented with a track record of independently managing complex customer relationships and delivering measurable outcomes
  • Deep knowledge of industry trends, emerging technologies, and oilfield operations, with the ability to serve as a subject matter expert for customers and internal teams
  • Strong analytical and problem-solving skills, with the ability to diagnose complex operational issues and drive resolution across internal and customer teams
  • Demonstrated initiative in identifying process gaps and developing scalable solutions that improve team efficiency and customer outcomes
  • Ability to manage competing priorities and perform effectively under pressure, maintaining professionalism in high-stakes customer situations
  • Commitment to delivering high-quality work with meticulous attention to detail across reporting, documentation, and customer deliverables
  • Strong sense of ownership and accountability, with a demonstrated ability to lead customer engagements from kickoff through long-term retention
  • Advanced knowledge of RigCLOUD capabilities and configuration, with the ability to advise customers on optimization strategies and identify expansion opportunities
  • Work Authorization Requirement: Candidates must be currently authorized to work in the United States on a full-time basis. Nabors does not provide work visa sponsorship for this position, now or in the future.

About Us
Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world.
About the Team
Equal Opportunity Employer
Nabors is committed to providing equal employment opportunities to all employees and applicants and prohibiting discrimination and harassment of any type without regard to race, religion, age, color, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. To learn more about our Fair Employment practices, please refer to the Nabors Code of Conduct.

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