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Senior Customer Success Manager Jobs in Spring, TX

Rystad Energy

Senior Client Success Manager

Houston, TX · On-site

... Senior Client Success Manager. You will be responsible for developing and maintaining strong ... Serve as primary point of contact with regional Customer Success Managers to drive engagement and ...

Rystad Energy

Senior Client Success Manager

Houston, TX · On-site

... Senior Client Success Manager. You will be responsible for developing and maintaining strong ... Serve as primary point of contact with regional Customer Success Managers to drive engagement and ...

Weatherford

CUSTOMER SUCCESS SPECIALIST

Houston, TX · On-site

Customer Success Specialist for Digital Products The Customer Success Specialist for Digital ... Monitor customer health signals and proactively flag retention risk to the Sr. Manager * Partner ...

Weatherford

CUSTOMER SUCCESS SPECIALIST

Houston, TX

Monitor customer health signals and proactively flag retention risk to the Sr. Manager * Partner ... Customer Success KPIs & Reporting * Maintain and update customer health scores, adoption indicators ...

HCSS

Head of Customer Success

Houston, TX · On-site

Renewals ownership and multi-product portfolio experience * 5+ years of progressive leadership experience in Customer Success or a related customer-facing function, including experience managing ...

Socket.dev

Head of Customer Success

Houston, TX · On-site

$140 - $210/hr

Renewals ownership and multi-product portfolio experience * 5+ years of progressive leadership experience in Customer Success or a related customer-facing function, including experience managing ...

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All JobsCustomer Success JobsSenior Customer Success Manager JobsSenior Customer Success Manager Jobs in Spring, TX

Senior Customer Success Manager information

See Spring, TX salary details

$35.6K

$83.8K

$153.1K

How much do senior customer success manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for senior customer success manager in Spring, TX is $83,843.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,600.00 and $91,700.00 per year, depending on experience, location, and employer.

What is a senior customer success manager?

A Senior Customer Success Manager is a professional responsible for ensuring customers achieve their desired outcomes while using a company's products or services. They build strong relationships with clients, guide them through onboarding, and proactively address any issues or concerns. In addition, they often lead a team of Customer Success Managers, provide strategic account management, and help drive customer retention and growth. Their goal is to maximize customer satisfaction and foster long-term partnerships.

How much does a senior customer success manager earn?

A senior customer success manager typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, stock options, and benefits, especially in tech and SaaS companies.

What are the key skills and qualifications needed to thrive as a senior customer success manager, and why are they important?

To thrive as a Senior Customer Success Manager, you need expertise in account management, customer relationship building, and a track record of driving customer retention and growth, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, customer engagement platforms, and data analytics tools is typically required. Exceptional communication, problem-solving abilities, and leadership skills help you manage client expectations and mentor junior team members. These skills are crucial for fostering long-term client loyalty and achieving organizational goals in a competitive market.

What is the difference between Senior Customer Success Manager vs Customer Success Manager?

AspectSenior Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, experience in customer success, leadership skillsBachelor's degree, entry to mid-level customer success experience
Work EnvironmentStrategic planning, team leadership, client relationship managementClient onboarding, support, relationship building
Employer & Industry UsageTech, SaaS, enterprise solutionsTech, SaaS, subscription services
Search & Comparison IntentHigher-level responsibilities, leadership rolesEntry to mid-level customer success roles

The main difference between a Senior Customer Success Manager and a Customer Success Manager lies in experience, responsibilities, and scope. Senior roles typically involve strategic planning and leadership, while Customer Success Managers focus on client support and relationship building. Both roles are common in tech and SaaS industries, but senior positions require more experience and often involve managing teams or projects.

How does a senior customer success manager typically collaborate with other departments to enhance client satisfaction?

Senior Customer Success Managers often serve as a bridge between clients and internal teams such as Sales, Product, and Support. They regularly communicate customer feedback to Product for improvements, coordinate with Sales on upsell opportunities, and work with Support to resolve complex issues. This cross-functional collaboration ensures that client needs are met holistically, leading to stronger relationships and increased client retention. Being proactive in these partnerships is key to driving overall customer satisfaction and success.
What are the most commonly searched types of Senior Customer Success jobs in Spring, TX? The most popular types of Senior Customer Success jobs in Spring, TX are:
What are popular job titles related to Senior Customer Success Manager jobs in Spring, TX? For Senior Customer Success Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Senior Customer Success Manager jobs in Spring, TX look for? The top searched job categories for Senior Customer Success Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Senior Customer Success Manager jobs? Cities near Spring, TX with the most Senior Customer Success Manager job openings:
Senior Customer Success Manager jobs near you
Infographic showing various Senior Customer Success Manager job openings in Spring, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $83,843 per year, or $40.3 per hour.

Enterprise Customer Success Manager NY

Justt

Houston, TX • On-site

Full-time

Re-posted 4 days ago

Job description

Justt helps many of the world’s largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals.

We’re a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you’ll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in the world.

What you’ll do

  • Manage a portfolio of top-tier enterprise customers across commercial, technical, support, and product dimensions
  • Analyze portfolio performance, combining data and customer feedback to generate actionable payment insights
  • Identify and execute expansion opportunities end-to-end to achieve account growth targets
  • Define and drive retention strategies through structured account plans to meet retention goals
  • Lead business review meetings and engage senior management to strengthen multi-level stakeholder relationships
  • Act as the go-to expert on new feature releases, ensuring smooth and effective customer adoption
  • Collect and communicate client feedback to Product and R&D teams to influence roadmap priorities
  • Deliver client training and enablement sessions to drive value realization
  • Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt’s regional presence

Requirements:
  • 5+ years of experience as a Customer Success Manager managing enterprise accounts
  • Proven track record in project management and cross-functional collaboration
  • Strong analytical mindset with the ability to interpret data and translate it into insights and actions
  • Demonstrated success in building and growing long-term, value-driven customer relationships
  • Comfortable operating in fast-paced, dynamic environments
  • Willingness to travel several times a year
  • Experience in the payments industry - an advantage