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Senior Chargeback Analyst Jobs (NOW HIRING)

Comrise

Senior Commercial Analyst

Princeton, NJ · On-site

$75K - $100K/yr

Senior Commercial Analyst Location: Hybrid - Princeton, NJ (2 days onsite per week) Employment Type ... Integrate internal KPIs with third-party market datasets (e.g., prescriber data, chargebacks, 867 ...

Marmon

Sr. Business Analyst

Hanahan, SC

$83K - $108K/yr

Sr. Business Analyst As a part of the global industrial organization Marmon Holdings--which is ... Manage customer interfaces related to schedule updates, complaints, and chargebacks * Assist the ...

honeygrow

Senior Accounting Analyst

Philadelphia, PA · On-site

$79K - $99K/yr

Senior Accounting Analyst ABOUT HONEYGROW honeygrow is a thriving Philadelphia-based fast-casual ... chargebacks, and receivables * Perform inventory and cost of goods sold analyses, including trend ...

Honeygrow LLC

Senior Accounting Analyst

Philadelphia, PA

$79K - $99K/yr

Senior Accounting Analyst ABOUT HONEYGROW honeygrow is a thriving Philadelphia-based fast-casual ... chargebacks, and receivables * Perform inventory and cost of goods sold analyses, including trend ...

millenniumsoft

Analyst

Franklin Lakes, NJ · On-site

$70K - $84K/yr

Reporting to the Sr. Manager, Contract Membership, this position is responsible for the ... Resolve chargeback errors for contract membership and central membership specific error types in ...

JetSuiteX, Inc.

Senior Analyst Treasury

Dallas, TX · On-site

Your day as a Senior Analyst, Treasury will be fast-paced, detail-oriented, and highly ... Monitor settlement timing, fees, chargebacks, collections activity and disputes in partnership with ...

Marmon Holdings, Inc.

Sr. Business Analyst

Hanahan, SC

$83K - $108K/yr

What You'll Do The Sr. Business Analyst is a key contributor within the Dealer Services business ... Manage customer interfaces related to schedule updates, complaints, and chargebacks * Assist the ...

Marmon

Sr. Business Analyst

Hanahan, SC · On-site

$83K - $108K/yr

WhatYou'llDo The Sr. Business Analyst is a key contributor within the Dealer Services business unit ... Manage customer interfaces related to schedule updates, complaints, and chargebacks * Assist the ...

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Senior Chargeback Analyst information

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How much do senior chargeback analyst jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for senior chargeback analyst in the United States is $29.04, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $34.38 per hour, depending on experience, location, and employer.

What are some of the main challenges a Senior Chargeback Analyst faces when working with cross-functional teams?

A Senior Chargeback Analyst often collaborates with departments like finance, customer service, and IT to resolve disputes efficiently. One common challenge is aligning differing priorities and communication styles across teams, which requires strong coordination and negotiation skills. Additionally, integrating data from various sources and ensuring compliance with both internal policies and external regulations can be complex. Building strong working relationships and establishing clear processes can help overcome these challenges and ensure successful chargeback resolution.

What does a Senior Chargeback Analyst do?

A Senior Chargeback Analyst is responsible for overseeing and managing the chargeback process within a company, typically in the financial services or e-commerce sector. They investigate disputed transactions, analyze patterns of fraud or errors, and work with banks, customers, and merchants to resolve chargebacks efficiently. Additionally, they create reports, help develop strategies to reduce chargebacks, and ensure compliance with industry regulations. Their role is critical in minimizing financial losses and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Senior Chargeback Analyst, and why are they important?

To thrive as a Senior Chargeback Analyst, you need a deep understanding of payment processing, chargeback regulations, and financial reconciliation, often supported by a degree in finance, accounting, or a related field. Proficiency with chargeback management platforms, spreadsheet software like Excel, and knowledge of payment networks such as Visa and Mastercard is typically required. Strong analytical thinking, attention to detail, and effective communication skills help distinguish top performers in this role. These competencies are crucial for accurately resolving disputes, minimizing financial losses, and ensuring compliance with industry standards.

What is the difference between Senior Chargeback Analyst vs Chargeback Analyst?

AspectSenior Chargeback AnalystChargeback Analyst
Required CredentialsBachelor's degree, experience in chargeback processes, certifications like PCI DSSSimilar educational background, often entry-level or less experience required
Work EnvironmentFinancial institutions, e-commerce, payment processorsSame industries, typically in customer service or finance teams
ResponsibilitiesOverseeing complex chargeback cases, analyzing trends, mentoring junior staffProcessing chargebacks, investigating disputes, basic trend analysis

The main difference between a Senior Chargeback Analyst and a Chargeback Analyst lies in experience, responsibility level, and scope of work. Senior roles involve more complex case management and leadership, while entry-level analysts focus on processing and basic investigations.

What cities are hiring for Senior Chargeback Analyst jobs? Cities with the most Senior Chargeback Analyst job openings:
What are the most commonly searched types of Chargeback Analyst jobs? The most popular types of Chargeback Analyst jobs are:
What states have the most Senior Chargeback Analyst jobs? States with the most job openings for Senior Chargeback Analyst jobs include:
Infographic showing various Senior Chargeback Analyst job openings in the United States as of June 2026, with employment types broken down into 4% Locum Tenens, 2% Full Time, 92% Part Time, and 2% Nights. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $60,411 per year, or $29 per hour.
Senior Commercial Analyst

Senior Commercial Analyst

Comrise

Princeton, NJ • On-site

$75K - $100K/yr

Full-time

Posted 25 days ago

Job description

Senior Commercial Analyst

Location: Hybrid – Princeton, NJ (2 days onsite per week)

Employment Type: Full-Time / Permanent

Salary: $75,000 – $100,000 Total Compensation

Industry: Pharmaceutical Manufacturing

Reports To: Head of Commercial Operations

About the Company

We are a rapidly growing pharmaceutical company focused on developing innovative therapies for Central Nervous System (CNS) disorders. With several promising treatments entering the U.S. market, the organization is expanding its commercial analytics capabilities to support data-driven decision making across sales, marketing, and commercial operations.

Position Overview

The Commercial Analytics Manager will partner closely with the Head of Commercial Operations to design and manage analytics, reporting, and performance measurement systems that support the company’s commercial strategy.

This role serves as a key analytics partner to sales, marketing, and leadership teams by transforming complex datasets into actionable insights. The position will play a critical role in evaluating business performance, identifying growth opportunities, optimizing field force effectiveness, and supporting forecasting and strategic planning initiatives.

Key Responsibilities

Commercial Performance & Analytics

  • Develop and maintain performance dashboards and reporting tools to track KPIs, sales performance, and commercial operations metrics.
  • Analyze market trends, product performance, and patient dynamics to identify growth opportunities and potential risks.
  • Evaluate business performance including volume, market share, new patient starts, and other KPIs against forecasts and targets.

Sales & Field Force Optimization

  • Partner with Sales Leadership to optimize territory alignment, call planning, and customer targeting strategies.
  • Assess performance and activity trends at regional and sub-national levels to identify opportunities and improve field force effectiveness.

Data Insights & Strategic Support

  • Integrate internal KPIs with third-party market datasets (e.g., prescriber data, chargebacks, 867/852 data) to support performance monitoring and strategic decisions.
  • Support segmentation, targeting, and promotional effectiveness analysis using physician and account-level data.
  • Provide analytical insights to support commercial brand strategy and execution.

Business Planning & Reporting

  • Prepare and support Monthly Business Reviews (MBRs) for leadership, including KPI tracking, forecasting updates, and performance insights.
  • Assist with demand forecasting models in collaboration with cross-functional teams.
  • Support the design of incentive compensation plans, including goal setting and attainment analysis.

Cross-Functional Collaboration

  • Serve as a data resource for field teams by addressing reporting requests and delivering actionable insights.
  • Collaborate with commercial, marketing, and operations teams to enhance reporting processes and data infrastructure.

Qualifications

  • Bachelor’s degree in Business, Analytics, Finance, Life Sciences, or a related field
  • 3–5 years of analytics experience within the pharmaceutical, biotech, or life sciences industry
  • Strong understanding of pharmaceutical commercial data and third-party datasets such as IQVIA, Symphony Health, or similar sources
  • Advanced Microsoft Excel skills and experience working with large datasets
  • Experience with business intelligence tools (Tableau, Power BI, Qlik, etc.) preferred
  • Strong analytical, problem-solving, and data visualization skills
  • Ability to translate complex data into clear insights for business stakeholders
Comrise logo

About Comrise

Sourced by ZipRecruiter

With over 38 years of staffing and business experience, Comrise continues to lead by example. We provide personalized and customized business solutions for all your recruiting and talent. Headuartered in New Jersey since 1984, Comrise is a staffing, consulting and enhanced search technology company. For over 38 years, we have delighted our clients and consultants by focusing on customer satisfaction, innovation, and flexible workforce solutions! With locations in the U.S, China, and Southeast Asia, we provide high-quality executive search, temporary assignments, temporary to permanent opportunities and cross border placement services.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Woodbridge, NJ, US

Year founded

1984

Social media

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