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Senior Cargo Agent Jobs (NOW HIRING)

Aloha Air Cargo

AAC Customer Srvs Op Agnt

Honolulu, HI · On-site

$18.50 - $25.50/hr

Cargo Agent (CA) Full-time and Part-time as follows: All agents are required to be trained in DG Awareness per FAA regulations, which consists of four (4) hours of training. An eight (8) hour ...

Aloha Air Cargo

AAC Customer Srvs Op Agnt

Honolulu, HI · On-site

$19 - $26.25/hr

Cargo Agent (CA) Full-time and Part-time as follows: All agents are required to be trained in DG Awareness per FAA regulations, which consists of four (4) hours of training. An eight (8) hour ...

Aloha Air Cargo

AAC Customer Srvs Op Agnt

Honolulu, HI · On-site

$18.50 - $25.50/hr

Cargo Agent (CA) Full-time and Part-time as follows: All agents are required to be trained in DG Awareness per FAA regulations, which consists of four (4) hours of training. An eight (8) hour ...

ICAT Logistics, Inc

Sr. Operations Agent

$72K - $84K/yr

Job Type Full-time Description The role of Sr. Operations Agent is client facing to provide the ... This involves commercial cargo with some contractor cargo. The role will rate quotes, make ...

ICAT LOGISTICS INC

Sr. Operations Agent

Elkridge, MD · On-site

$72K - $84K/yr

Description: The role of Sr. Operations Agent is client facing to provide the highest-level ... This involves commercial cargo with some contractor cargo. The role will rate quotes, make ...

ACTS Aviation Security

Security Agent

Romulus, MI · On-site

$17/hr

Screens cargo using equipment/method designated by customer and according to customer ... Activities overseen by Lead or Senior Lead, depending on size of unit. Salary Range: $17.00 per ...

ACTS-Aviation Security Inc

Security Agent

San Diego, CA · On-site

$18.50 - $24.25/hr

Screens cargo using equipment/method designated by customer and according to customer ... Activities overseen by Lead or Senior Lead, depending on size of unit. Education: * High school ...

ACTS Aviation Security

Security Agent

Jacksonville, FL · On-site

$16/hr

Screens cargo using equipment/method designated by customer and according to customer ... Activities overseen by Lead or Senior Lead, depending on size of unit. Salary Range: * $16.00 per ...

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Senior Cargo Agent information

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$25K

$80.3K

$163.5K

How much do senior cargo agent jobs pay per year?

As of Sep 3, 2026, the average yearly pay for senior cargo agent in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What are the main responsibilities of a senior cargo agent?

A Senior Cargo Agent is responsible for overseeing the shipment and handling of cargo, ensuring all documentation and regulatory requirements are met, and coordinating with various stakeholders such as airlines, freight companies, and customs officials. They supervise loading and unloading processes, track shipments, and resolve any issues that arise during transportation. Additionally, they may manage junior staff, handle customer inquiries, and ensure that safety and security standards are maintained throughout the cargo operation.

What are some common challenges faced by senior cargo agents, and how can they effectively manage them?

Senior Cargo Agents often face challenges such as coordinating complex logistics, managing tight deadlines, and ensuring compliance with international shipping regulations. Balancing the demands of multiple clients while maintaining accurate documentation and tracking can be demanding. Effective communication, strong organizational skills, and staying updated with regulatory changes are key to managing these challenges. Collaborating closely with freight forwarders, customs officials, and internal teams helps streamline operations and ensures timely delivery of cargo.

What are the key skills and qualifications needed to thrive as a senior cargo agent, and why are they important?

To thrive as a Senior Cargo Agent, you need expertise in cargo operations, logistics, documentation, and regulations, often backed by experience in freight or air cargo handling. Familiarity with industry software such as cargo management systems, warehouse databases, and knowledge of IATA regulations or related certifications is typically required. Strong organizational skills, attention to detail, and effective communication with clients and team members make a candidate stand out. These abilities ensure efficient, safe, and compliant cargo processing, which is crucial for timely deliveries and customer satisfaction in a fast-paced environment.

What is the difference between Senior Cargo Agent vs Cargo Agent?

AspectSenior Cargo AgentCargo Agent
CredentialsHigh school diploma, certifications in cargo handling, possibly some experienceHigh school diploma, basic cargo handling knowledge
Work EnvironmentAirports, freight terminals, logistics centersAirports, freight terminals
ResponsibilitiesOverseeing cargo operations, supervising staff, ensuring complianceLoading/unloading cargo, documentation, basic customer service

The main difference is that Senior Cargo Agents have more experience, oversee operations, and supervise staff, while Cargo Agents focus on handling cargo and documentation. Senior Cargo Agents typically have additional certifications and take on leadership roles within the cargo handling process.

How much do senior cargo agents make in the US?

Senior cargo agents in the US typically earn between $40,000 and $60,000 annually, depending on experience, location, and employer. They often handle complex logistics, documentation, and coordination tasks within freight and airline companies.

What is the role of senior cargo agent?

A senior cargo agent is responsible for managing the acceptance, documentation, and tracking of freight shipments. They coordinate with airlines, customs, and clients to ensure timely and accurate cargo handling, often using specialized software and adhering to safety and regulatory standards. The role may also involve supervising junior staff and resolving shipment issues.
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Senior Cargo Agent jobs near you
Infographic showing various Senior Cargo Agent job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $80,287 per year, or $38.6 per hour.

AAC Customer Srvs Op Agnt

Aloha Air Cargo

Honolulu, HI • On-site

$18.50 - $25.50/hr

Full-time

Posted 29 days ago

Job description

Customer Service Operations Agent (CSOA) Full-time and Part-time is the liaison between the company and customers, domestic and international, Coordinates with U.S. Customs, and other governmental agencies. Accountable for charge transactions. Requires good communication skills, both written and verbal, in English and recommended 25 wpm typing skills.

This position will interact with customers on a daily basis at the cargo counter and warehouse kiosk. Agents looking to work in this area should be able to work with a diverse group of customers and personalities, be calm under pressure and stress, and have good attention to detail. Agents should also be comfortable working around computers and technology.

Employees are not able to bid into this position unless they have been trained and meet all of the requirements of a Customer Service Operations Agent as follows:

1. Customer Service training (provided by the company)

2. Jetstream training

3. Hazmat awareness, acceptance, handling, documentation & storage.

4. Manifest desk

5. Load room and/or International flights

CSOA who fail to maintain the requirements of the position or who have difficulties following the established processes leading to corrective counseling will be provided the option to step down to a Cargo Agent position if available.

Due to operational need, if the company requires a current agent assigned to another area to cover as a Customer Service Operations Agent, they must first meet the minimum requirements as follows.

1. Customer Service training

2. Jetstream training

3. Hazmat awareness

Addition of DG/Hazmat requirements under B. Cargo Agent (CA) Full-time and Part-time as follows:

All agents are required to be trained in DG Awareness per FAA regulations, which consists of four (4) hours of training. An eight (8) hour training course is provided to all agents which consist of recognition, acceptance, handling, documentation, and storage. This class is in addition to the DG Awareness class. A score of 95% must be received in order to pass this eight (8) hour training and to be considered qualified for receiving the DG Handling Premium, in addition to passing annual recurrent training.

Employees who do not maintain a passing score for the annual recurrent training will not be allowed to process DG freight or receive the DG Handling Premium when bid into a position requiring the DG Handling Premium.

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