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Remote Cargo Agent Jobs (NOW HIRING)

Air General, Inc.

Cargo Support Agent (Remote)

Portsmouth, NH · On-site +1

$17.25 - $22/hr

Air General, a national cargo handling company, is currently seeking a full-time Cargo Support Agent to join our esteemed Remote Support team, "although this role shows a home office location of ...

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... only, remote contract basis. This role allows forcomplete flexibilitywhile providing access to ... Ensuring timely deliveryof cargo and maintaining communication with shippers and carriers

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Freight Agent

Brillion, WI · Remote

... only, remote contract basis. This role allows forcomplete flexibilitywhile providing access to ... Ensuring timely deliveryof cargo and maintaining communication with shippers and carriers

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Remote Cargo Agent information

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How much do remote cargo agent jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for remote cargo agent in the United States is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote cargo agents, and how can they be effectively managed?

Remote cargo agents often face challenges such as coordinating shipments across time zones, ensuring clear communication with logistics partners, and managing documentation digitally. To effectively handle these challenges, strong organizational skills and familiarity with digital logistics platforms are crucial. Proactive communication, attention to detail, and reliable internet connectivity help ensure smooth collaboration with on-site teams and clients. Regular training on industry regulations and technology updates also supports accuracy and efficiency in this remote role.

What are Remote Cargo Agents?

Remote Cargo Agents are logistics professionals who coordinate and manage the shipment of goods for airlines, freight companies, or logistics providers while working from a location outside of a traditional office or airport setting. They handle tasks such as booking cargo space, tracking shipments, preparing shipping documentation, and communicating with clients and carriers. Their work ensures that cargo is transported efficiently and arrives at its intended destination on time, even though they perform their duties remotely using digital tools and communication technology.

What is the difference between Remote Cargo Agent vs Remote Freight Coordinator?

AspectRemote Cargo AgentRemote Freight Coordinator
CredentialsShipping certifications, logistics knowledgeLogistics certifications, industry experience
Work EnvironmentAirports, shipping companies, remote optionsLogistics firms, shipping companies, remote roles
Industry UsageAir cargo, freight shippingFreight forwarding, supply chain management
Search & ComparisonOften compared for logistics roles involving cargo handlingRelated but broader coordination tasks

Remote Cargo Agents focus on handling cargo documentation and coordinating shipments, often within air freight. Remote Freight Coordinators oversee entire shipping processes, managing schedules and logistics. Both roles require logistics knowledge, but Cargo Agents are more involved in cargo-specific tasks, while Freight Coordinators handle broader coordination. Understanding these differences helps job seekers find roles aligned with their skills and certifications.

What are the key skills and qualifications needed to thrive as a Remote Cargo Agent, and why are they important?

To thrive as a Remote Cargo Agent, you need strong organizational abilities, attention to detail, and knowledge of cargo handling procedures, often supported by a high school diploma or relevant logistics certification. Familiarity with cargo management systems, tracking software, and documentation tools is typically required. Excellent communication, problem-solving skills, and the ability to work independently are important soft skills in this role. These skills and qualities ensure accurate shipment processing, timely delivery, and effective coordination with clients and carriers in a remote environment.
More about Remote Cargo Agent jobs
What cities are hiring for Remote Cargo Agent jobs? Cities with the most Remote Cargo Agent job openings:
What are the most commonly searched types of Cargo Agent jobs? The most popular types of Cargo Agent jobs are:
What states have the most Remote Cargo Agent jobs? States with the most job openings for Remote Cargo Agent jobs include:
What job categories do people searching Remote Cargo Agent jobs look for? The top searched job categories for Remote Cargo Agent jobs are:
Remote Cargo Agent jobs near you
Infographic showing various Remote Cargo Agent job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,524 per year, or $18.5 per hour.
Cargo Support Agent (Remote)

Cargo Support Agent (Remote)

Air General Incorporated

Portsmouth, NH • Remote

$17.25 - $22/hr

Full-time

Posted 3 days ago

Job description

Air General, a national cargo handling company, is currently seeking a full-time Cargo Support Agent to join our esteemed Remote Support team, "although this role shows a home office location of Portsmouth, NH, it is a remote role and can sit anywhere in the continental US." The candidate will be primarily responsible for delivering exceptional customer service and ensuring strict compliance with safety and security protocols. Core responsibilities encompass documentation, precise data entry, and fostering effective communication with external customer service, as well as coordination with local stations throughout the network. The successful candidate should demonstrate the capability to work both independently and collaboratively within a team. If you are interested in a career with an industry leader, that promotes respect, caring, and equality for our employees, in an environment that fosters growth, please consider joining us!

Job Responsibilities:

  • Provide support to Air General cities.
  • Comply with all FAA, Airport, TSA, CBP, USDA, and Air General safety and security procedures, and immediately report any discrepancies to a supervisor or manager.
  • Review and understand all documentation supporting a flight arrival/departure.
  • Monitor multiple email accounts and respond to customer inquiries.
  • Work with stations to provide customers with information concerning the status of their shipments.
  • Reconcile Master and House air waybills, as applicable against ACE Customs systems.
  • Handle, prepare, and manifest export flights for multiple carriers/cities.
  • Data capture Export consignments.
  • Verify booking details and request corrections where applicable.
  • Prepare transfer manifests and notify accordingly for multiple carriers/cities.
  • Transmit Customs for numerous airlines and cities.
  • Send arrival notices for international inbound shipments to multiple carriers/cities.
  • Work independently and with a team to solve problems and support multiple cities.
  • Any additional requests by the station and department management teams.
  • Some travel may be required.

Requirements:

  • Must be able to obtain a valid airport I.D. badge.
  • Must be at least 18 years of age.
  • Must be able to clearly understand and communicate in English when performing essential job functions.
  • Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks.
  • Must be able to pass a pre-employment drug screen.
  • Be available to work varied shifts, including nights, weekends, and holidays.

Education and Experience:

  • High school diploma or GED preferred.
  • 2-3 years experience utilizing Cargo Management systems (SmartKargo and iCargo) including import/export
    functions, and message monitoring. Familiarity with International Cargo documentation is required.
    2-3 years of experience with US Customs and Border AMS management systems.
  • 2-3 years of experience utilizing Google Drive and Microsoft Office, and working entirely paperless.

Benefits Offered:

  • Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc.
  • Paid Time Off and Sick Time
  • Paid Parental Leave
  • 401(k) Retirement Plan and Roth after 6 months, company match after 1 year
  • Life Insurance
  • Tuition Scholarship Program
  • Company Emergency Loan Program
  • Earned Wage Access - offered through Tapcheck
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)

Air General is a US based nation wide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about Air General please visit the link and explore our videos:

https://www.airgeneral.com/ourstory