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Senior Business Operations Manager Jobs in Raleigh, NC

Steer

Partner Operations Manager

Raleigh, NC · Remote

Reporting directly to the Sr. Director of Partnerships, your mission is to turn strategic partner ... business results. You Will * Scale Partner Program Operations: Own end-to-end partner reporting ...

Phenom People

Operations Manager

Durham, NC · On-site

Operations Manager The Operations Manager is a member of the Store Management team, and as such ... Business Overview Bring your heart to CVS Health Every one of us at CVS Health shares a single ...

New

Animalkind Inc

Operations Manager

Raleigh, NC · On-site

We are looking for an Operations Manager who is excited to help build something meaningful and make ... Bachelor's degree in business, healthcare administration, nonprofit management, or a related field ...

Hanes Companies

Operations Manager

Butner, NC · On-site

An associate or bachelor's degree in a business-related field or operations management is preferred Hanes Companies is a people-first organization dedicated to providing a complete benefits package ...

Hanes Geo Components

Operations Manager

Butner, NC · On-site

An associate or bachelor's degree in a business-related field or operations management is preferred Hanes Companies is a people-first organization dedicated to providing a complete benefits package ...

Hanes Companies

Operations Manager

Butner, NC · On-site

An associate or bachelor's degree in a business-related field or operations management is preferred Hanes Companies is a people-first organization dedicated to providing a complete benefits package ...

Labcorp

Senior Business Analyst - Conga CPQ

Durham, NC · On-site

$89K - $115K/yr

... platform managing over a billion dollars in annual revenue. Job Responsibilities * Partner with ... Serve as a trusted SME for Sales Operations and Q2C escalations; collaborate closely with ...

Combined Caterers, Inc.

Operations Manager

Raleigh, NC · On-site

$25 - $26/hr

Includes nights, weekends, and some holidays as business demands Position Summary The Assistant Catering Manager supports daily operational needs by ensuring assigned areas, equipment, and processes ...

Hitachi

Senior Manager, Finance Business Partner

Raleigh, NC · Remote

$106K - $144K/yr

No The Opportunity The Senior Manager, Finance Business Partner serves as a strategic advisor to ... Analyze complex financial and operational data to identify trends, risks, and improvement ...

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All JobsBusiness Operations JobsSenior Business Operations Manager JobsSenior Business Operations Manager Jobs in Raleigh, NC

Senior Business Operations Manager information

See Raleigh, NC salary details

$51K

$123.5K

$176.9K

How much do senior business operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for senior business operations manager in Raleigh, NC is $123,530.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,200.00 and $148,700.00 per year, depending on experience, location, and employer.

What are common challenges faced by a senior business operations manager, and how can they be addressed?

Senior Business Operations Managers often encounter challenges such as aligning cross-functional teams, managing shifting priorities, and driving process improvements amid organizational change. These challenges can be addressed by fostering strong communication channels, leveraging data-driven decision-making, and building collaborative relationships across departments. Proactively identifying bottlenecks and maintaining flexibility helps ensure that operational goals remain aligned with the company’s strategic objectives.

What are the key skills and qualifications needed to thrive as a senior business operations manager, and why are they important?

To thrive as a Senior Business Operations Manager, you need expertise in business process optimization, strategic planning, data analysis, and a bachelor's or master's degree in business or a related field. Familiarity with ERP systems, project management tools, and certifications like PMP or Six Sigma are highly valuable. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and effective decision-making. These competencies are crucial to streamline operations, support organizational goals, and ensure sustainable business growth.

What is the difference between Senior Business Operations Manager vs Business Analyst?

AspectSenior Business Operations ManagerBusiness Analyst
Required CredentialsBachelor's degree; often MBA or related experienceBachelor's degree; often certifications like CBAP or PMI-PBA
Work EnvironmentStrategic, managerial, cross-departmentalAnalytical, project-focused, data-driven
Employer & Industry UsageCorporate, large organizations, diverse industriesConsulting firms, tech, finance, and business sectors
Common Search & Comparison IntentUnderstanding leadership roles in operationsAnalyzing business processes and data

The Senior Business Operations Manager oversees strategic operations and manages teams, focusing on high-level organizational goals. In contrast, a Business Analyst primarily analyzes data and processes to support decision-making. While both roles require strong analytical skills and industry knowledge, the manager role emphasizes leadership and strategy, whereas the analyst role centers on detailed analysis and reporting.

What does a senior business operations manager do?

A senior business operations manager oversees and coordinates company processes, ensuring efficiency and alignment with strategic goals. They analyze data, develop policies, manage teams, and often use tools like ERP systems to improve operational performance. Strong leadership, analytical skills, and experience in business management are essential for this role.

What are popular job titles related to Senior Business Operations Manager jobs in Raleigh, NC?

For Senior Business Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Senior Business Operations Manager jobs in Raleigh, NC look for?

The top searched job categories for Senior Business Operations Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Senior Business Operations Manager jobs?

Cities near Raleigh, NC with the most Senior Business Operations Manager job openings:

Senior Business Operations Manager jobs near you
Infographic showing various Senior Business Operations Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $123,523 per year, or $59.4 per hour.

Partner Operations Manager

Steer

Raleigh, NC • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.

Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. 

About the Role

As a Partner Operations Manager you will help operationalize and scale Steer's rapidly growing partner ecosystem across the automotive aftermarket—including parts/tire suppliers, shop management systems, marketing platforms, AI providers, and enterprise repair networks. Reporting directly to the Sr. Director of Partnerships, your mission is to turn strategic partner relationships into repeatable, high-performing growth engines. You will own the operational execution of our channel programs, integrations, and Directory-as-a-Service (DaaS) initiatives, ensuring our internal teams and external partners are aligned for long-term success.

This role is 100% remote and available to US-based candidates.  

 

You Are

  • An Ecosystem Operator: Highly organized and process-driven, you thrive on turning complex inputs from partners, product teams, and industry trends into clear, actionable operational plans.
  • A Collaborative Relationship Builder: You build deep trust with external partners and internal teams, taking time to understand mutual incentives and driving win-win outcomes.
  • An Automotive & Tech Translator: You speak the language of the automotive aftermarket and seamlessly translate technical and strategic concepts so partners and internal teams can easily execute.
  • A Scale-Minded Project Manager: You enjoy managing multiple cross-functional initiatives at once, taking ownership of the details that help turn high-level partnerships into tangible business results.

You Will

  • Scale Partner Program Operations: Own end-to-end partner reporting (enrollments, incentives, and performance), coordinate announcements, manage enablements/assets, and streamline billing alongside RevOps and HubSpot teams.
  • Drive Directory-as-a-Service (DaaS) Execution: Manage shop eligibility data, partner locator onboarding, and activation tracking, while coordinating cross-functionally with Sales, CS, and Marketing to convert partner-generated leads.
  • Coordinate Integration Ecosystems: Manage day-to-day integration partner communications, align Product and Engineering teams on launch readiness, support beta testing, and maintain internal integration documentation.
  • Manage Tech & Service Relationships: Act as the primary operational lead for marketing, loyalty, AI voice, and coaching partners—overseeing onboarding, issue resolution, and joint execution.
  • Enable Internal Teams: Ensure Sales and Customer Success have the resources, collateral, and knowledge required to support and close partner-driven opportunities.
 

You Have

Must Have

  • Industry & Ecosystem Experience: 4–7 years in partnerships, channel operations, or ecosystem management within the automotive aftermarket (automotive tech, repair SaaS, distribution, or repair networks).
  • Domain Knowledge: Deep understanding of how independent repair shops operate, evaluate software, acquire customers, and purchase parts.
  • Cross-Functional Project Management: Proven ability to coordinate complex, multi-party initiatives across Sales, CS, Product, Marketing, and RevOps.
  • Operations & Systems Acumen: Strong organizational skills with hands-on experience using CRMs and reporting tools (HubSpot preferred).
  • Ability to travel up to 25% of the time. 

Nice to Have

  • Aftermarket Network: Existing relationships or a strong network within the automotive aftermarket industry.
  • SaaS & Integration Familiarity: Direct experience with repair shop management systems, automotive SaaS integrations, or technology ecosystems.
  • Channel & Marketplace Programs: Experience supporting channel partner programs, marketplace platforms, or locator/DaaS networks.
 

Interview Process

       1- Initial Screen – 30 min with Lead Recruiter

       2 - Hiring Manager Interview – 45 min with Sr. Director of Partnerships

       3 - Case Study Presentation – 60 min Assignment

       4 - Cross Functional Interviews (2) - 30 min with two senior stakeholders.                                                     

            Problem Solving Exercise – 60 min with Head of People

*We also require completion of the Wonderlic Assessment before the end of the process. This is done independently and takes about 20–30 min.

 

We Offer

  • 100% remote work environment
  • Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical)
  • Equity package
  • Flexible PTO with a 15-day minimum
  • Generous Parental Leave
  • FSA and HSA options
  • 401(k)
  • Growth & Wellness Stipend
  • WFH Equipment
  • Chance to work with the latest technology
  • A collaborative, high-ownership culture with clear opportunities for career growth


Why Join Steer?

At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. 

Here, you'll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.

Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work.


We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.

Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.

Apply