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Senior Business Operations Manager Jobs (NOW HIRING)

Job Summary We are seeking a Business Operations Manager to join the Global Business Operations team, focused on improving and managing post-sales processes across Services, Support, and Business ...

Additionally, Senior Program Managers may also provide leadership, mentorship, and guidance to other members of the Business Operations function and project teams. Essential Functions * Lead end-to ...

Additionally, Senior Program Managers may also provide leadership, mentorship, and guidance to other members of the Business Operations function and project teams. Essential Functions * Lead end-to ...

The Senior Business Operations Coordinator supports the National Sales team by providing critical ... Proven ability to manage competing priorities, multitask effectively, and deliver highquality ...

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Senior Business Operations Manager information

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$52.5K

$127.1K

$182K

How much do senior business operations manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for senior business operations manager in the United States is $127,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,000.00 and $153,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Business Operations Manager, and why are they important?

To thrive as a Senior Business Operations Manager, you need expertise in business process optimization, strategic planning, data analysis, and a bachelor's or master's degree in business or a related field. Familiarity with ERP systems, project management tools, and certifications like PMP or Six Sigma are highly valuable. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and effective decision-making. These competencies are crucial to streamline operations, support organizational goals, and ensure sustainable business growth.

Is ops manager higher than GM?

A Senior Business Operations Manager typically focuses on optimizing company processes, strategy, and efficiency, while a General Manager (GM) oversees overall operations, including staff, sales, and profitability. In many organizations, the GM holds a higher or broader leadership position than an operations manager, but titles and hierarchy can vary by company. Generally, the GM has more comprehensive authority over business functions than an operations manager.

What is the difference between Senior Business Operations Manager vs Business Analyst?

AspectSenior Business Operations ManagerBusiness Analyst
Required CredentialsBachelor's degree; often MBA or related experienceBachelor's degree; often certifications like CBAP or PMI-PBA
Work EnvironmentStrategic, managerial, cross-departmentalAnalytical, project-focused, data-driven
Employer & Industry UsageCorporate, large organizations, diverse industriesConsulting firms, tech, finance, and business sectors
Common Search & Comparison IntentUnderstanding leadership roles in operationsAnalyzing business processes and data

The Senior Business Operations Manager oversees strategic operations and manages teams, focusing on high-level organizational goals. In contrast, a Business Analyst primarily analyzes data and processes to support decision-making. While both roles require strong analytical skills and industry knowledge, the manager role emphasizes leadership and strategy, whereas the analyst role centers on detailed analysis and reporting.

What are some common challenges faced by Senior Business Operations Managers, and how can they be addressed?

Senior Business Operations Managers often encounter challenges such as aligning cross-functional teams, managing shifting priorities, and driving process improvements amid organizational change. These challenges can be addressed by fostering strong communication channels, leveraging data-driven decision-making, and building collaborative relationships across departments. Proactively identifying bottlenecks and maintaining flexibility helps ensure that operational goals remain aligned with the company’s strategic objectives.

What does a senior business operations manager do?

A senior business operations manager oversees and improves company processes, manages cross-functional teams, and develops strategies to increase efficiency and profitability. They analyze data, implement policies, and often use tools like ERP systems to support operational goals. Strong leadership, analytical skills, and experience in business management are essential for this role.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation. Understanding and balancing these components is essential for effective operations in roles like Senior Business Operations Manager.

What does a senior operations manager do?

A senior business operations manager oversees and coordinates company processes, ensuring efficiency and alignment with strategic goals. They analyze data, develop policies, manage teams, and implement improvements using tools like ERP systems, often requiring strong leadership and analytical skills. Their role involves high-level decision-making to optimize overall business performance.
More about Senior Business Operations Manager jobs
What cities are hiring for Senior Business Operations Manager jobs? Cities with the most Senior Business Operations Manager job openings:
What states have the most Senior Business Operations Manager jobs? States with the most job openings for Senior Business Operations Manager jobs include:
Infographic showing various Senior Business Operations Manager job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $127,078 per year, or $61.1 per hour.
Sr. Business Operations Manager, CS

Sr. Business Operations Manager, CS

National Council of State Boards of Nursing

Chicago, IL • On-site

$86K - $100K/yr

Full-time

Posted 18 days ago


Job description

POSITION TITLE: Senior Business Operations Manager, Consolidated Services


STATUS: Full time / Exempt


LOCATION: Chicago, Illinois (Hybrid: 2 days/week on-site, 3 days/week remote)



ABOUT NCSBN

The world leader in nursing regulatory knowledge, the National Council of State Boards of Nursing (NCSBN) is an independent, not-for-profit organization that empowers and supports nursing regulators. The organization protects the public and the trust in nursing through innovative regulatory solutions, insights and expertise. With its NCLEX® Examinations, Nursys® national licensure database and groundbreaking research, NCSBN attracts people who are passionate about what they do and driven by the knowledge that their work protects the public.


JOB SUMMARY

We are seeking a talented senior operations manager to join our Consolidated Services (CS) team. The ideal candidate will bring value to the team by overseeing daily business and office operations while ensuring efficiency and fostering cross-functional collaboration across administrative and support functions.


Reporting to the Director, Consolidated Services, the Senior Business Operations Manager will lead a team responsible for delivering high-quality internal services and will play a key role in enabling departments to achieve organizational objectives. This role will work in a professional, in‑office environment supporting experienced professionals across the organization. We are seeking someone who has built their operations experience supporting professional teams in a corporate or office‑based setting.


This role is a great opportunity for an experienced manager who wants to continue to enhance their skills and develop an internal business operations team, while supporting an organization committed to advancing nursing regulation and policy worldwide!


RESPONSIBILITIES

  • Oversee the organization’s facilities, including maintenance, safety, security and space planning, capital improvement planning, vendor management for facility service providers, align workplace strategy with organizational needs and growth.
  • Lead centralized NCSBN invoice intake, processing and workflow management, establish internal controls and documentation, identify automation and workflow optimization opportunities, ensure vendor payment timelines and contractual adherence.
  • Oversee cross-functional onboarding and offboarding processes, ensure compliance and access control, documentation accuracy, develop standardized workflow and continuous improvement initiatives, monitor and report on transition metrics and service experiences, establish content review cadence and publishing standards.
  • Lead maintenance of business continuity and disaster recovery plans, conduct operational risk assessments and business impact analyses.
  • Provide operational leadership to the Business Operations and Nursys teams, ensuring alignment, performance excellence, and delivery of organizational priorities. For Nursys, this will include partnering with the Nursys Business Owner to support system enhancements and issue resolution, monitor operational risks and regulatory compliance.


QUALIFICATIONS

  • Bachelor’s degree in business or related field required.
  • Minimum of seven years of experience in a similar role and supervisory experience required.
  • Knowledge of business operations management, including facilities, vendor management, and administrative services.
  • Knowledge of process improvement methodologies and operations best practices.
  • Knowledge of business continuity planning and risk mitigation strategies.
  • Knowledge of enterprise systems and platforms.
  • Knowledge of organizational structure and cross-functional workflows.
  • Strong analytical and problem-solving skills with the ability to interpret data and drive decision-making.
  • Ability to develop, track, and report on key performance indicators.
  • Proficiency in MS Office, understanding of databases, Web, HTML, and Customer Relationship Management (CRM).


COMPENSATION AND BENEFITS

The anticipated starting salary for this position is $86,000 - $100,000 annually. Actual compensation will be dependent on a candidate’s relevant experience, skills, training, certifications/licenses, qualifications and geographical location.


NCSBN offers eligible employees a competitive benefits package that provides our team members with plan options to meet their individual needs. Review benefit details here: https://www.ncsbn.org/about/governance-and-staff/careers/ncsbn-benefits.page


TO BE CONSIDERED

Interested candidates are encouraged to submit their resume as soon as possible.


The National Council of State Boards of Nursing (NCSBN) is an equal employment opportunity employer. Decisions affecting employment are considered without regard to disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected characteristic.