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Remote Business Systems Analyst Jobs in Raleigh, NC

Bitovi

Business Systems Analyst - AI Automation

Durham, NC · On-site +1

$126K - $244K/yr

This Business Systems Analyst - AI Automation ,will: * Reduce rework and cycle time by translating business needs into structured, implementation-ready AI automation requirements * Improve delivery ...

Bitovi

Business Systems Analyst - AI Automation

Durham, NC · Remote

$126K - $244K/yr

This Business Systems Analyst - AI Automation ,will: * Reduce rework and cycle time by translating business needs into structured, implementation-ready AI automation requirements * Improve delivery ...

Labcorp

Senior Business Analyst - Conga CPQ

Durham, NC · On-site +1

Due to collaboration requirements this position is not open to a fully remote worker. Conga (Apttus ... Support technology and system implementations, process analysis, and operational initiatives across ...

Elase Nationwide

Business System Manager

Raleigh, NC · On-site +1

$65 - $100K/hr

Bachelor's degree required * 2+ years as a systems admin required * POS experience and proficiency ... This position is remote and you must live in one of the states we currently operate in. CO, ID, AZ ...

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How much do remote business systems analyst jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote business systems analyst in Raleigh, NC is $48.11, according to ZipRecruiter salary data. Most workers in this role earn between $37.60 and $57.02 per hour, depending on experience, location, and employer.

What is a remote business systems analyst?

A Remote Business Systems Analyst is a professional who evaluates, analyzes, and improves business processes and systems for organizations while working remotely. They serve as a bridge between business stakeholders and IT teams, gathering requirements, designing solutions, and ensuring that technology aligns with business goals. Their responsibilities often include conducting meetings virtually, documenting business needs, and creating workflow diagrams or specifications for system enhancements. By working remotely, they utilize digital collaboration tools to communicate and manage projects effectively. This role is essential in optimizing business operations and supporting digital transformation initiatives.

What does a remote business systems analyst do?

The job duties of a remote business systems analyst include performing analysis of the computer and technology systems of a business. In this career, you work from home to assess a company’s technology needs, operations, and practices. Your responsibilities include analyzing needs and offering solutions that improve business efficiency and performance. You report your findings and advise company management. You also support the efforts of a company to align their tech and computer program usage with their strategies and goals.

What are the key skills and qualifications needed to thrive as a remote business systems analyst, and why are they important?

To thrive as a Remote Business Systems Analyst, you need strong analytical abilities, experience in requirements gathering, and a relevant degree in business, information systems, or a similar field. Familiarity with tools like SQL, Microsoft Visio, project management software, and certifications such as CBAP or PMI-PBA are commonly required. Exceptional communication, problem-solving, and self-management skills help you collaborate effectively with diverse, distributed teams. These skills ensure accurate translation of business needs into technical solutions and smooth project delivery in a remote environment.

How does a remote business systems analyst typically collaborate with cross-functional teams despite working offsite?

As a Remote Business Systems Analyst, effective collaboration is achieved through regular virtual meetings, shared project management tools, and clear documentation. You’ll frequently work with stakeholders from IT, operations, and business units using platforms like Zoom, Slack, and Jira to gather requirements, discuss solutions, and refine processes. Building strong communication skills and proactively reaching out to team members are key to ensuring project alignment and overcoming the challenges of remote work. Often, successful analysts schedule recurring check-ins and maintain detailed records to keep everyone informed and engaged.

What is the difference between Remote Business Systems Analyst vs Remote Data Analyst?

AspectRemote Business Systems AnalystRemote Data Analyst
Required CredentialsBachelor's in Business, IT, or related; certifications like CBAP or CCBABachelor's in Statistics, Mathematics, or related; certifications like CAP or Microsoft Data certifications
Work EnvironmentCollaborates with IT and business teams to improve systemsAnalyzes data sets to identify trends and insights
Employer & Industry UsageUsed in IT, finance, healthcare, and consulting firmsCommon in finance, marketing, healthcare, and tech companies

The Remote Business Systems Analyst focuses on analyzing and improving business systems and processes, working closely with IT teams. In contrast, the Remote Data Analyst primarily interprets data to support decision-making. While both roles require analytical skills and relevant certifications, their core responsibilities and industry applications differ.

More about Remote Business Systems Analyst jobs

What are the most commonly searched types of Business Systems Analyst jobs in Raleigh, NC?

The most popular types of Business Systems Analyst jobs in Raleigh, NC are:

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For Remote Business Systems Analyst jobs in Raleigh, NC, the most frequently searched job titles are:

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The top searched job categories for Remote Business Systems Analyst jobs in Raleigh, NC are:

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Cities near Raleigh, NC with the most Remote Business Systems Analyst job openings:

Remote Business Systems Analyst jobs near you
Infographic showing various Remote Business Systems Analyst job openings in Raleigh, NC as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $100,076 per year, or $48.1 per hour.

Business Systems Analyst II

Raleigh, NC • Remote

First Citizens Bank

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 172 rated banks

People enjoy working here

Good employer

Recommended by students

Learn more about First Citizens Bankexternal

Full-time

Posted 16 days ago

Job description

Overview

This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.

The Business Systems Analyst II role is an individual contributor within the Digital Workplace Device Engineering team and part of the Digital Workplace Technology organization, supporting the successful delivery of endpoint, mobile, and virtual desktop technologies and services. The Business Analyst will collaborate with Digital Workplace Technology leadership to understand, support, and execute strategic initiatives that enhance device management, user experience, operational efficiency, and service reliability across the enterprise. The Business Analyst will partner with engineering teams, operations teams, and key stakeholders to align solution delivery with business and technology objectives.

The ideal candidate is a self-starter with excellent communication, analytical, and collaboration skills and possesses an understanding of endpoint management, virtual desktop infrastructure (VDI), device lifecycle management, and digital employee experience technologies. Experience with reporting platforms, workflow automation, data analysis, and service management tools is preferred.

The position is remote; however, occasional travel to FCB Hub Locations may be required.


Responsibilities
Data Analysis - Sources, compiles, and interprets data from endpoint management, virtual desktop, and digital employee experience platforms. Analyzes operational trends, service performance, device compliance, and user experience metrics. Effectively communicates findings and recommendations to engineering and leadership teams.Identifying Requirements - Collaborates with Device Engineering teams to gather, analyze, and document business and technical requirements. Identifies opportunities to improve endpoint, mobile, and VDI processes through automation, standardization, and operational efficiencies. Assists in validating solutions through testing, analysis, and stakeholder feedback.Reporting - Develops and maintains reporting and dashboards related to endpoint health, device compliance, software deployment, user experience, and operational performance. Identifies trends, risks, and opportunities for service improvement and process optimization.System Support - Provides operational and analytical support for Digital Workplace platforms and services. Assists with investigation and resolution of complex issues, supports continuous service improvement initiatives, and helps ensure a high-quality end-user experience across endpoint, mobile, and virtual desktop environments.Technology Stack
  • Microsoft Intune
  • Microsoft Endpoint Configuration Manager
  • JAMF
  • Windows 11 & MacOS
  • Windows Autopilot
  • Nexthink
  • Azure Virtual Desktop (AVD)
  • Citrix Virtual Apps and Desktops
  • ServiceNow
  • Jira and Confluence
  • Absolute Control
TEAM PLAYER - Acts as a team player supporting peers, Device Engineering leadership, and business stakeholders to fulfill operational service levels, engineering initiatives, and project deliverables. Demonstrates a collaborative mindset and commitment to team success.DOCUMENTATION - Creates and maintains high-quality documentation, operational procedures, process maps, requirements, project artifacts, and reporting dashboards. Contributes to the knowledge base supporting enterprise endpoint, mobile, and VDI services.AGILE WORK METHODS - Participates in Agile planning, backlog refinement, and continuous improvement activities. Collaborates with engineers to define requirements, identify dependencies and risks, and support successful delivery of quarterly objectives. Maintains focus on opportunities to improve user experience, operational efficiency, compliance, and cost optimization.CHANGE MANAGEMENT - Supports and follows established technology change and release management processes while helping ensure successful implementation of endpoint and workplace technology changes.RISK MANAGEMENT - Applies a risk-based approach to technology analysis and process improvement. Evaluates operational impacts, compliance requirements, and user experience considerations associated with endpoint and virtual workplace technologies.SUBJECT MATTER EXPERT - Develops working knowledge across Digital Workplace Device Engineering products and services, including endpoint management, virtual desktops, digital employee experience monitoring, and device lifecycle processes. Remains current on industry trends and emerging technologies.TECHNOLOGY SUPPORT - Serves as a support and coordination resource for Device Engineering initiatives and operational activities. Assists with troubleshooting, analysis, testing, and escalations while coordinating with vendors and support partners as needed.
Qualifications

Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support

Preferred Qualifications:

  • 2+ years working with infrastructure, endpoint, workplace, or engineering teams within the financial industry
  • 3+ years operating in an Agile delivery environment
  • 1+ years using Jira, Confluence, or Azure DevOps
  • Experience gathering requirements, analyzing operational processes, and producing meaningful reporting and dashboards
  • Familiarity with endpoint management platforms, virtual desktop technologies, or digital employee experience solutions
  • Understanding of IT operations, device lifecycle management, and enterprise support processes
  • Familiarity with FFIEC Architecture, Infrastructure, and Operations guidance and application of regulatory requirements to technology operations
  • Working knowledge of Device / Endpoint Management technologies is preferred

#LI-JB1

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support

Preferred Qualifications:

  • 2+ years working with infrastructure, endpoint, workplace, or engineering teams within the financial industry
  • 3+ years operating in an Agile delivery environment
  • 1+ years using Jira, Confluence, or Azure DevOps
  • Experience gathering requirements, analyzing operational processes, and producing meaningful reporting and dashboards
  • Familiarity with endpoint management platforms, virtual desktop technologies, or digital employee experience solutions
  • Understanding of IT operations, device lifecycle management, and enterprise support processes
  • Familiarity with FFIEC Architecture, Infrastructure, and Operations guidance and application of regulatory requirements to technology operations
  • Working knowledge of Device / Endpoint Management technologies is preferred

#LI-JB1

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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