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Senior Application Support Jobs in Wisconsin (NOW HIRING)

Socket.dev

WI · On-site

$115 - $160/hr

The Application Security Senior Consultant will deliver generative AI enabled source code review ... This person should be capable of supporting, managing, and mentoring less experienced red team ...

Wausau Supply Company

Application Analyst

Schofield, WI · On-site

... support to triage, troubleshoot, and resolve user-reported issues, escalating net-new development and architectural work to senior IT resources. • Perform routine configuration and maintenance of ...

Career Search

Application Analyst

Schofield, WI

The Application Analyst will align technology with business strategies to optimize productivity and ... in support of senior IT resources. A plus: familiarity with the Infor M3 ERP ecosystem, SQL, XML ...

Career Search

Application Analyst

Schofield, WI · On-site

The Application Analyst will align technology with business strategies to optimize productivity and ... in support of senior IT resources. A plus: familiarity with the Infor M3 ERP ecosystem, SQL, XML ...

Career Search

Application Analyst

Schofield, WI · On-site

The Application Analyst will align technology with business strategies to optimize productivity and ... in support of senior IT resources. A plus: familiarity with the Infor M3 ERP ecosystem, SQL, XML ...

Greenheckgroup

Application Engineer I/II/Sr

Schofield, WI · On-site

$77K - $130K/yr

Our unwavering commitment in supporting our team members both personally and professionally has ... WHAT YOU SHOULD HAVE AS AN APPLICATION ENGINEER SR * 6-9 years of relevant work experience in ...

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Senior Application Support information

What is a senior application support?

Senior Application Support specialists are experienced IT professionals responsible for ensuring the smooth running, maintenance, and troubleshooting of business applications. They handle complex technical issues, coordinate with development teams for bug fixes, and provide guidance to junior support staff. Their role often includes monitoring system performance, managing user requests, and implementing upgrades or patches to keep applications secure and efficient. Senior Application Support specialists also play a key role in incident management and may assist in creating documentation or training materials for end-users.

What are the key skills and qualifications needed to thrive as a senior application support?

To thrive as a Senior Application Support specialist, you need deep knowledge of application troubleshooting, incident management, and a background in computer science or IT. Familiarity with ticketing systems (like ServiceNow), SQL databases, scripting languages, and relevant ITIL certifications are typically required. Strong analytical thinking, effective communication, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure timely resolution of complex issues, minimize downtime, and support seamless business operations.

What are some common challenges faced by senior application support, and how can they be addressed?

Senior Application Support professionals often encounter challenges such as managing high-pressure situations during critical system outages, balancing multiple priorities, and communicating effectively with both technical teams and end-users. Addressing these challenges requires strong problem-solving skills, the ability to remain calm under pressure, and proactive collaboration with software developers, QA teams, and business stakeholders. Establishing clear documentation and robust incident response procedures can also help streamline issue resolution and minimize downtime.

What is the difference between Senior Application Support vs Application Support Specialist?

AspectSenior Application SupportApplication Support Specialist
Required CredentialsTypically requires 3+ years experience, relevant certifications (e.g., ITIL, CompTIA)Entry to mid-level experience, similar certifications often preferred
Work EnvironmentFast-paced, often involves troubleshooting complex issues, may lead small teamsSupport-focused, handling user queries, routine troubleshooting
Employer & Industry UsageCommon in IT, finance, healthcare sectorsWidespread across industries with IT support needs
Search & Comparison IntentFocuses on experienced roles, leadership, complex supportEntry to mid-level support roles, user-focused

Senior Application Support roles typically require more experience, advanced certifications, and involve handling complex issues or leading support teams. Application Support Specialists are often entry to mid-level roles focused on routine troubleshooting and user assistance. Both roles are vital in IT support but differ mainly in experience level and scope of responsibilities.

What are the most commonly searched types of Application Support jobs in Wisconsin?

The most popular types of Application Support jobs in Wisconsin are:

What are popular job titles related to Senior Application Support jobs in Wisconsin?

For Senior Application Support jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Senior Application Support jobs in Wisconsin look for?

The top searched job categories for Senior Application Support jobs in Wisconsin are:

What cities in Wisconsin are hiring for Senior Application Support jobs?

Cities in Wisconsin with the most Senior Application Support job openings:

Senior Application Support jobs near you
Infographic showing various Senior Application Support job openings in Wisconsin as of June 2026, with employment types broken down into 100% Full Time. Highlights an 45% In-person, 28% Hybrid, and 27% Remote job distribution.

Senior Application Analyst- SAP Analytics

Abbott

Madison, WI • On-site

Full-time

Posted 20 days ago

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

178th of 540 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
Position Overview
We are seeking a highly skilled Senior SAP Analytics Analyst to drive enterprise analytics and reporting capabilities using SAP Analytics Cloud (SAC), SAP Datasphere / Business Data Cloud (BDC) and SAP S/4. This role is critical to enabling data-driven decision-making across Finance, Commercial, Clinical, and Operations functions within a regulated healthcare environment. The ideal candidate will bring deep expertise in SAP analytics, hands-on experience building SAC dashboards, and a strong understanding of data governance, compliance, and enterprise data strategy.
This role requires consistent onsite work in Madison, WI, up to four days per week. Relocation assistance is provided for this position.
Essential Duties
Include, but are not limited to, the following:
  • Responsible for business systems design and configuration, and upgrades and improvements for low to medium complexity applications.
  • Design and implement solutions to a wide range of difficult problems that are imaginative, thorough, and practical.
  • Responsible for independent development and configuration of an assigned application.
  • Identify issues that arise in the application area as well as issues that impact other application teams, and work to resolve them.
  • Develop new processes and procedures to meet current challenges.
  • Create and maintain system documentation.
  • Lead the estimation of enhancement or support requests.
  • Guide workflow design, configure and test system changes, and analyze technical issues.
  • Liaise with business systems stakeholders and software vendor's implementation staff to ensure alignment of business needs with the delivery of system changes.
  • Develop an understanding of operational needs to set the direction for the organization's workflows; proactively identify opportunities to improve business workflow with technology improvements.
  • Participate in developing documentation and participate in trainings and work with end users.
  • Troubleshoot problems and questions and provide regular updates on status to key business stakeholders.
  • Serve as a subject matter expert of assigned applications.
  • Provide end-user production support for issues entered into issue tracking systems.
  • Review the status of projects and issues with project leadership.
  • Assign or delegate configuration or other activities to other team members.
  • Act as delegate for leadership regarding incident or problem resolution.
  • Provide mentorship for other peers and take the lead to solve problems, even if outside of normal scope.
  • Lead internal process design and documentation to drive continuous improvement for the IT department or team.
  • Ability and willingness to take ownership of work activities and ensure that they are done in a timely, accurate, and efficient manner.
  • Ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others.
  • Ability to communicate information clearly and concisely with project leadership, subject matter experts, and key stakeholders.
  • Ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures.
  • Ability and willingness to learn new software applications.
  • Apply flexibility with respect to changing end-user business needs.
  • Apply strong analytical skills, business intuition, and organizational ability.
  • Apply strong problem-solving skills.
  • Apply excellent interpersonal and communication skills.
  • Ability to operate in a cross-functional and complex matrix environment.
  • Ability to be adaptable, open to change, able to work in ambiguous situations, and respond to new information or unexpected circumstances.
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Support and comply with the company's Quality Management System policies and procedures.
  • Maintain regular and reliable attendance.
  • Ability to act with an inclusion mindset and model these behaviors for the organization.
  • Ability to work nights and/or weekends, as needed.
  • Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
  • Ability and means to travel between local Exact Sciences locations.
  • Ability to travel 5% of working time away from work location, may include overnight/weekend travel.

Minimum Qualifications
  • Bachelor's Degree in Computer Science, Information Systems, or related field as outlined in the essential duties; or High School Diploma or General Education Degree (GED) and 12 years of relevant experience as outlined in the essential duties in lieu of Bachelor's Degree.
  • 5+ years of experience developing or configuring technology solutions, either in an application analyst or project delivery role.
  • Demonstrated ability to understand and apply industry best practices.
  • Strong computer skills to include internet navigation and email usage.
  • Proficient in Microsoft Office programs.
  • Demonstrated ability to perform the essential duties of the position with or without accommodation.

Preferred Qualifications
  • 5+ years of experience in business intelligence, analytics, or data engineering, preferably in healthcare or other regulated industries
  • 3+ Years of proven hands-on experience building SAP Analytics Cloud (SAC) dashboards, stories, and models.
  • 2+ Years of strong experience with SAP Datasphere, and SAP S/4 HANA data structures (CDS views preferred
  • Demonstrated understanding of data governance, compliance, and audit requirements in regulated environments
  • Experience integrating data from multiple sources and building enterprise data models
  • Knowledge of BTP and Clean Core philosophy

The base pay for this position is
$78,000.00 - $156,000.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Product Development
DIVISION:
ONCO Cancer Diagnostics
LOCATION:
United States > Madison : 1 Exact Lane
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
No
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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