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Application Support Manager Jobs in Wisconsin (NOW HIRING)

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Application Support Technician

Brookfield, WI ยท On-site

Now hiring for an Application Support Technician in Brookfield, WI What we offer: * An inclusive ... Become a foremost expert in an internal cutting edge Warehouse management and shop floor software ...

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IT Application Support Intern

Madison, WI ยท On-site

$15 - $19.50/hr

You'll manage your own tasks while collaborating closely with the team-asking questions ... working support tickets. Working alongside our IT Application Analysts, you'll handle real ...

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IT Application Support Intern

Madison, WI

$15 - $19.50/hr

You'll manage your own tasks while collaborating closely with the team--asking questions ... working support tickets. Working alongside our IT Application Analysts, you'll handle real ...

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All JobsApplication Support Manager JobsApplication Support Manager Jobs in Wisconsin

Application Support Manager information

See Wisconsin salary details

$61.6K

$108K

$167K

How much do application support manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for application support manager in Wisconsin is $108,016.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,800.00 and $128,200.00 per year, depending on experience, location, and employer.

How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an Application Support Manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What Does an Application Support Manager Do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What are the most commonly searched types of Application Support jobs in Wisconsin? The most popular types of Application Support jobs in Wisconsin are:
What job categories do people searching Application Support Manager jobs in Wisconsin look for? The top searched job categories for Application Support Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Application Support Manager jobs? Cities in Wisconsin with the most Application Support Manager job openings:
Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Wisconsin as of June 2026, with employment types broken down into 2% As Needed, 72% Full Time, 20% Part Time, and 6% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $108,016 per year, or $51.9 per hour.