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Application Support Manager Jobs in Wisconsin (NOW HIRING)

Zund America

Application Specialist I

Oak Creek, WI · On-site

It further involves post-sales activities like consulting, application support, and occasional ... manage multiple tasks and priorities in a fast-paced, customer focused environment Besides the ...

US Bank

Software Support Engineer

Brookfield, WI · On-site

Experience working within Incident, Problem, and Change Management processes in production support organizations. * Strong understanding of application architecture, system design principles, and the ...

J. F. Ahern Co.

Service Support Intern

Fond Du Lac, WI · On-site

$14.75 - $19/hr

You will be responsible for responding to customer emails and managing customer database ... Relocation Support: Need to move for your Internship? We've got you covered with a housing stipend ...

J. F. Ahern

Service Support Intern

Fond Du Lac, WI · On-site

$14.75 - $19/hr

You will be responsible for responding to customer emails and managing customer database ... Relocation Support: Need to move for your Internship? We've got you covered with a housing stipend ...

J. F. Ahern Co.

Service Support Intern

Fond Du Lac, WI · On-site

$14.75 - $19/hr

You will be responsible for responding to customer emails and managing customer database ... Relocation Support: Need to move for your Internship? We've got you covered with a housing stipend ...

NEOGOV

Application Specialist IT

Monroe, WI · On-site

NEOGOV is seeking an Application Specialist to manage applications for Green County. This role focuses on supporting clinical departments' applications and devices, optimizing workflows, and ...

GP:50 NY Ltd

WI · On-site

$80 - $100/hr

Regional Sales Manager- Instrumentation & Gauges - Texas Position Summary Under the general ... Provide direct technical and application support to customers regarding products, systems, and ...

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Application Support Manager information

See Wisconsin salary details

$61.6K

$108K

$167K

How much do application support manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for application support manager in Wisconsin is $108,016.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,800.00 and $128,200.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What are the most commonly searched types of Application Support jobs in Wisconsin?

The most popular types of Application Support jobs in Wisconsin are:

What job categories do people searching Application Support Manager jobs in Wisconsin look for?

The top searched job categories for Application Support Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Application Support Manager jobs?

Cities in Wisconsin with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $108,016 per year, or $51.9 per hour.

Application Specialist I

Oak Creek, WI

Zund America Inc.
Machinery Manufacturing • 51 - 200 employees
Learn more about Zund America Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 20 days ago

Job description

Zund America Inc., located in Oak Creek, Wisconsin is the US Headquarters of Zund Systemtechnik AG in
Altstätten, Switzerland. Our cutting and routing tables enhance the production capabilities of our customers
worldwide. Our cutting-edge software solutions and integration technologies allow us to push the limits of
what is possible.


Zund employees are engaged, passionate and actively contribute on all levels. Our culture allows all
employees to develop new skills and grow their careers.


Interested? Apply now and find out how you can be a contributing factor in our customer's success!


Summary/Objective


The Application Specialist I partners with the sales department and customers by providing technical
and application expertise to identify, validate, and deliver optimal cutting solutions. Acting as a technical
advisor throughout the pre- and post-sales process, this role translates customer requirements into
effective workflows, demonstrations, and test cuts that clearly demonstrate solution performance and
value. It further involves post-sales activities like consulting, application support, and occasional customer
training for standard products.


What you would do:


• Perform customer demonstrations and test cuts of sample materials.
• Collaborate with the sales team to understand customer challenges and recommend optimal
solutions.
• Assist in creating accurate quotes for standard products.
• Conduct effective demonstrations for hardware, software, and appropriate data workflows.
• Partner with the Marketing Department to support trade shows, including pre-show preparation,
on-site support, and post-show activities. This includes coordinating materials and files, as well as
assisting with packing and unpacking hardware, sample jobs, and booth assets.
• Provide application support to customers, ensuring successful product use.
• Deliver product and application training for internal staff members.
• Accurately document test cuts, demonstrations, and assigned tasks in salesforce.
• Maintain in-depth knowledge of all Zund products, including both hardware and software
solutions.


What we require from you:


• 0 – 1 year of cutting experience preferred, but not required
• Open-minded and creative approach to problem-solving
• Willingness and ability to learn, adapt, and apply new technologies and systems
• Strong critical thinking skills and ability to solve problems effectively
• Ability to work independently while collaborating effectively with cross-functional teams
• Excellent written and verbal communication skills, with the ability to present technical information
clearly
• Proficiency in Microsoft Office; familiarity with Salesforce or similar CRM system is a plus
• Ability to manage multiple tasks and priorities in a fast-paced, customer focused environment

Besides the fantastic state of the art facility and career growth we also offer an excellent Benefit Program
that among others includes Medical, Dental and Vision Coverage, Life Insurance, Long-term and Short-term
Disability Insurance and a Retirement Plan (401K).


Zund America, Inc. is an EEO employer.

Apply