ZipRecruiter

Log In

1

Application Support Manager Jobs in Wisconsin (NOW HIRING)

Zund America

Application Specialist I

Oak Creek, WI · On-site

It further involves post-sales activities like consulting, application support, and occasional ... manage multiple tasks and priorities in a fast-paced, customer focused environment Besides the ...

Zund America

Application Specialist I

Oak Creek, WI · On-site

It further involves post-sales activities like consulting, application support, and occasional ... manage multiple tasks and priorities in a fast-paced, customer focused environment Besides the ...

next page

Showing results 1-20

All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Wisconsin

Application Support Manager information

See Wisconsin salary details

$61.6K

$108K

$167K

How much do application support manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for application support manager in Wisconsin is $108,016.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,800.00 and $128,200.00 per year, depending on experience, location, and employer.

How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an Application Support Manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What Does an Application Support Manager Do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What are the most commonly searched types of Application Support jobs in Wisconsin? The most popular types of Application Support jobs in Wisconsin are:
What job categories do people searching Application Support Manager jobs in Wisconsin look for? The top searched job categories for Application Support Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Application Support Manager jobs? Cities in Wisconsin with the most Application Support Manager job openings:
Application Support Manager jobs near you
Application Support Analyst (Oracle Cloud Fusion, ERP, custom .NET, ITSM)

Application Support Analyst (Oracle Cloud Fusion, ERP, custom .NET, ITSM)

Milwaukee Tool

Menomonee Falls, WI • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago

Job description

Job Description:
Application Support Analyst (Oracle Cloud Fusion, ERP, custom .NET, ITSM)
*Applicants must be authorized to work in the U.S.; Sponsorship is not available for this position.
WE CREATE EMPOWERED LEADERS! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide technical solutions on our IT Team.
Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen.
You'll be DISRUPTIVE through these duties and responsibilities:
  • Provide world-class customer service and support through effective incident and problem management.
  • Serve as the advanced second-level support for ERP and custom .NET applications
  • Provide thoughtful, in-depth root cause analysis and solutions to resolve system problems.
  • Build IT credibility by modeling professionalism, excellence, integrity, and passion
  • Establish strong relationships with business users and work together to determine the most effective solutions for Milwaukee Tool.
  • Work with vendors and cross-functional internal teams to ensure efficient process flow across organizational lines.
  • Comply with established change and problem management procedures and communicate planned and unplanned outages/maintenance effectively.
  • Based on aligned business priorities, focus on continuous improvement and work collaboratively within the IT organization to ensure a robust, stable computing environment.
  • Manage the integration of new client technologies into business systems processes and procedures for support transition.
  • Work to align best practices across support teams.

The TOOLS you'll bring with you:
  • 3+ years of work experience providing application support to end users
  • Knowledge of ITSM frameworks and processes
  • Experience working in ServiceNow
  • Experience supporting custom .NET and Microsoft Azure applications
  • Comfortable working in a fast-paced, results-oriented and sometimes highly stressful environment
  • Strong business acumen to quickly learn new business processes and understand how IT needs to support our business.
  • Understanding of core business processes such as Finance, Supply Chain, Manufacturing, Distribution and Order Management
  • Outstanding written and verbal communication and documentation skills, with service-oriented mindset
  • Strong documentation skills for recording issue resolution
  • Demonstrated ability to multi-task and manage competing priorities with time constraints
  • Strong team player with the ability to work in project and support models with a diverse group of individuals across multiple business units
  • Advanced analytical and critical thinking skills to troubleshoot application issues

Other TOOLS we prefer you to have
  • Experience with ITIL practices (Incident, Change, Problem) and ITIL Certification
  • Experience working with and supporting Oracle Fusion Cloud ERP
  • Familiarity with SAP Hybris
  • SQL query experience
  • Experience with Postman and API calls

We provide these great perks and benefits:
  • Robust health, dental and vision insurance plans
  • Generous 401 (K) savings plan
  • Education assistance
  • On-site wellness, fitness center, food, and coffee service
  • And many more, check out our benefits site HERE.

Milwaukee Tool is an equal opportunity employer.

Apply