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Senior Application Support Jobs in Appleton, WI (NOW HIRING)

Functional Analyst (SAP FICO)

Neenah, WI · On-site

$80K - $100K/yr

This position will work under the direction of senior SAP resources while taking ownership of day-to-day application support and smaller enhancements. Key Responsibilities * Support and enhance SAP ...

Senior Software Developer

Appleton, WI · On-site

$53.25 - $70.25/hr

The Senior Software Developer will manage software programs and applications from start to finish ... Lead research on emerging application development software projects in support of procurement and ...

Senior Software Developer

Appleton, WI · On-site

$53.25 - $70.25/hr

The Senior Software Developer will manage software programs and applications from start to finish ... Lead research on emerging application development software projects in support of procurement and ...

Senior Software Engineer

Green Bay, WI · On-site

$119K - $157K/yr

The Software Engineer will provide senior-level support through analyzing, designing, developing ... Any applicant may request a reasonable accommodation to complete a job application, pre-employment ...

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Showing results 1-20

Senior Application Support information

See Appleton, WI salary details

$52.7K

$112.1K

$155.6K

How much do senior application support jobs pay per year?

As of Sep 9, 2026, the average yearly pay for senior application support in Appleton, WI is $112,116.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,700.00 and $128,800.00 per year, depending on experience, location, and employer.

What is a senior application support?

Senior Application Support specialists are experienced IT professionals responsible for ensuring the smooth running, maintenance, and troubleshooting of business applications. They handle complex technical issues, coordinate with development teams for bug fixes, and provide guidance to junior support staff. Their role often includes monitoring system performance, managing user requests, and implementing upgrades or patches to keep applications secure and efficient. Senior Application Support specialists also play a key role in incident management and may assist in creating documentation or training materials for end-users.

What are the key skills and qualifications needed to thrive as a senior application support?

To thrive as a Senior Application Support specialist, you need deep knowledge of application troubleshooting, incident management, and a background in computer science or IT. Familiarity with ticketing systems (like ServiceNow), SQL databases, scripting languages, and relevant ITIL certifications are typically required. Strong analytical thinking, effective communication, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure timely resolution of complex issues, minimize downtime, and support seamless business operations.

What are some common challenges faced by senior application support, and how can they be addressed?

Senior Application Support professionals often encounter challenges such as managing high-pressure situations during critical system outages, balancing multiple priorities, and communicating effectively with both technical teams and end-users. Addressing these challenges requires strong problem-solving skills, the ability to remain calm under pressure, and proactive collaboration with software developers, QA teams, and business stakeholders. Establishing clear documentation and robust incident response procedures can also help streamline issue resolution and minimize downtime.

What is the difference between Senior Application Support vs Application Support Specialist?

AspectSenior Application SupportApplication Support Specialist
Required CredentialsTypically requires 3+ years experience, relevant certifications (e.g., ITIL, CompTIA)Entry to mid-level experience, similar certifications often preferred
Work EnvironmentFast-paced, often involves troubleshooting complex issues, may lead small teamsSupport-focused, handling user queries, routine troubleshooting
Employer & Industry UsageCommon in IT, finance, healthcare sectorsWidespread across industries with IT support needs
Search & Comparison IntentFocuses on experienced roles, leadership, complex supportEntry to mid-level support roles, user-focused

Senior Application Support roles typically require more experience, advanced certifications, and involve handling complex issues or leading support teams. Application Support Specialists are often entry to mid-level roles focused on routine troubleshooting and user assistance. Both roles are vital in IT support but differ mainly in experience level and scope of responsibilities.

What job categories do people searching Senior Application Support jobs in Appleton, WI look for?

The top searched job categories for Senior Application Support jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Senior Application Support jobs?

Cities near Appleton, WI with the most Senior Application Support job openings:

Infographic showing various Senior Application Support job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $112,116 per year, or $53.9 per hour.

Applications Support Specialist (Green Bay, WI)

Green Bay, WI • On-site

Full-time

Posted 20 days ago


Job description

Job Summary:

The Application Support Specialist is a senior-level position responsible for the administration and development of SharePoint Online. This role requires extensive expertise in SharePoint Online including Power Automate and Power Apps.   They are dedicated to staying up to date with new technology advancements and recommending ways to leverage these technologies for the benefit of the organization.  They play a crucial role in identifying areas for improvement, problem resolution, and educating the SharePoint Business Analysts and Site Owners.  The Senior Application Support Specialist also provides leadership, guidance, and mentorship to the SharePoint Business Analysts and Site Owners.  They advocate the use of new SharePoint functionality.

 

Responsibilities & Duties:

  • Serve as the primary administrator and technical expert for SharePoint Online, supporting site management, migrations, forms, workflows, employee directory tools, storage, and governance.
  • Ensure the stability, security, performance, and availability of SharePoint and intranet environments through monitoring, troubleshooting, maintenance, and issue resolution.
  • Manage SharePoint content architecture, including content types, site columns, templates, analytics, reporting, and compliance with governance standards.
  • Lead problem-solving efforts, coordinate with vendors and IT teams, and act as an escalation point for complex technical issues.
  • Plan, test, implement, and maintain SharePoint solutions while developing scripts, documentation, and technical procedures.
  • Provide user support, training, and after-hours on-call assistance, while creating knowledge materials and troubleshooting guides.
  • Communicate project status, system changes, risks, and issues to stakeholders, management, and end users.
  • Stay current with Microsoft 365 and SharePoint technologies, recommend improvements, and support related business applications and processes.

Requirements:

  • Education: Bachelor's Degree (B.A./B.S.) from a four-year college or university; or equivalent combination of education and experience. 
  • Technical Experience: five or more years of related SharePoint Online administration experience, with focus on setup, migration, monitoring critical events, development of workflows and forms, and creating documentation. Experience with Power Apps, Power Automate, JavaScript, Visual Studio. Dayforce, Microsoft SQL Server Management Studio, and Microsoft SSIS are a plus. 
  • Certifications: Advanced certifications in SharePoint Online, Power Apps are preferred.
  • Other: Valid Driver’s License required.