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Senior Analyst Jobs in Raleigh, NC (NOW HIRING)

First Citizens Bank

Senior CMDB Analyst

Raleigh, NC · Remote

$85K - $113K/yr

AZ, FL, GA, NC and TX. The Senior CMDB Analyst is a senior-level subject matter expert supporting the integrity, health and governance of the organization's Configuration Management Database (CMDB) ...

Syneoshealth

Sr Tech Customer Success Analyst

Morrisville, NC · On-site

$82K - $109K/yr

Sr Tech Customer Success Analyst Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across ...

Labcorp

Senior Sales Operations Analyst

Durham, NC · Hybrid

Labcorp is seeking a Senior Sales Operations Analyst to join our team at Durham, NC, with the flexibility of a hybrid work schedule! Job Responsibilities: * Work with sales leadership to develop ...

New

Labcorp

Senior Sales Operations Analyst

Durham, NC · On-site

Labcorp is seeking a Senior Sales Operations Analyst to join our team at Durham, NC, with the flexibility of a hybrid work schedule! Job Responsibilities: * Work with sales leadership to develop ...

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$47.1K

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How much do senior analyst jobs pay per year?

As of Aug 15, 2026, the average yearly pay for senior analyst in Raleigh, NC is $99,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $113,200.00 per year, depending on experience, location, and employer.

What does a senior analyst do?

A senior analyst evaluates data, identifies trends, and provides insights to support business decision-making. They often use analytical tools like Excel, SQL, or specialized software and may oversee junior staff or projects to ensure accurate and timely analysis.

How does a senior analyst typically collaborate with cross-functional teams within an organization?

Senior Analysts frequently work alongside teams such as finance, IT, marketing, and operations to gather data, analyze trends, and provide actionable insights. They often act as a bridge between technical experts and business stakeholders, translating complex data findings into clear recommendations. This collaborative environment requires strong communication skills and the ability to manage multiple priorities while ensuring stakeholders’ needs are met. Regular meetings, presentations, and collaborative problem-solving sessions are common aspects of the role.

What are the key skills and qualifications needed to thrive as a senior analyst, and why are they important?

To thrive as a Senior Analyst, you need advanced analytical skills, strong problem-solving abilities, and a relevant degree in fields such as finance, business, or data science. Expertise in data analysis tools like Excel, SQL, and business intelligence platforms, along with certifications such as CFA or CBIP, is often expected. Superior communication, critical thinking, and project management skills help Senior Analysts present insights clearly and collaborate effectively with stakeholders. These competencies ensure accurate data-driven decisions and drive organizational success in a competitive business environment.

What is the difference between Senior Analyst vs Data Analyst?

AspectSenior AnalystData Analyst
Required CredentialsBachelor's degree, often some certifications or specialized trainingBachelor's degree, often certifications in data tools
Work EnvironmentCorporate, consulting, finance, or tech industriesBusiness, marketing, healthcare, and tech sectors
Employer & Industry UsageUsed across industries for complex analysis rolesCommon in data-driven roles across industries

The main difference between a Senior Analyst and a Data Analyst lies in experience level and scope. Senior Analysts typically handle more complex projects, provide strategic insights, and may mentor junior staff. Data Analysts focus on collecting, processing, and analyzing data to support business decisions. Both roles require similar educational backgrounds and certifications, but Senior Analysts usually have more experience and responsibilities.

What is a senior analyst?

Senior Analysts are experienced professionals who collect, process, and interpret complex data to help organizations make informed decisions. They often lead analysis projects, develop strategies based on their findings, and may mentor junior analysts. Senior Analysts typically specialize in a particular field, such as finance, business, or data analytics, and are valued for their expertise in identifying trends and providing actionable recommendations. Their work supports organizational goals and can drive improvements in efficiency and profitability.

How much is a senior analyst paid?

The average salary for a senior analyst typically ranges from $70,000 to $110,000 annually, depending on industry, location, and experience. Senior analysts often have advanced skills in data analysis, reporting tools, and industry knowledge that can influence compensation levels.

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Senior Analyst jobs near you
Infographic showing various Senior Analyst job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 10% Part Time, and 7% Contract. Highlights an 81% Physical, 9% Hybrid, and 10% Remote job distribution, with an average salary of $99,659 per year, or $47.9 per hour.

Senior CMDB Analyst

First Citizens Bank

Raleigh, NC • Remote

$85K - $113K/yr

Full-time

Posted 6 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 171 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC and TX.

The Senior CMDB Analyst is a senior-level subject matter expert supporting the integrity, health and governance of the organization’s Configuration Management Database (CMDB) within the ServiceNow platform. Operating within the IT Asset Management function, this role is central to maintaining an authoritative source of context for all Configuration Items (CIs) across the organizations IT estate, spanning on-premise infrastructure, cloud platforms, and End User Devices. The primary function of this role will be to support the end-to-end quality of CMDB data through the governance structure of CMDB Health, CI reconciliation and data certifications.


Responsibilities
  • Work with the team to continuously drive high standards in the data quality of our CMDB using CMDB Health, CI Reconciliation and CMDB Data Certification.
  • Working with junior staff to determine root cause analysis of data issues detected and ensuring a timely closure of tickets. Facilitate meeting with key stakeholders for support in data remediation.
  • Maintain all the team’s documentation and ensure it is maintained for accuracy, enhancements and annual reviews. Familiar with Playbooks, Runbooks, Standard Operating Procedures, Standards, Job Aid, and Knowledge Articles.
  • Participate in project and agile meetings supporting the designs of Configuration Management processes and tool usage to ensure the accuracy and completeness of the CMDB.  Work within the Agile framework, including participating in sprint planning, backlog grooming, UAT and retrospectives.
  • Design, develop, and produce CMDB reports and dashboards using Platform Analytics and CMDB Query Builder. Ability to create new KPIs and knowledge of other ServiceNow tools for analysis. 
  • Provide weekly and monthly reporting, in addition to facilitating monthly data quality working group sessions.
  • Support the team’s operating procedures for auditing the CMDB and identify opportunities for improvement.
  • Execute our Data Certification readiness playbook in preparation for semi-annual data certifications.
  • Support monthly compliance reviews and annual internal audit reviews of procedures and audit evidence collections.

Qualifications

Minimum Qualifications:

Bachelor's Degree and 4 years of experience in Analytics, Modeling or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, Modeling or Reporting

Prefered Qualifications: 

  • Minimum of 3 years relevant experience with the CMDB and the CSDM framework.
  • Must demonstrate strong ability to perform advanced data analysis, reporting and creating dashboards.
  • ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
  • Hands-on experience with CMDB Workspace, CMDB Health, IRE and CMDB Data Certification. Ability to recommend design specifications and support.
  • Knowledge of Agile and SDLC delivery methods.
  • Ability to demonstrate critical thinking to perform root cause analysis, break/fix remediation, and recommend improvement initiatives.
  • Strong communication skills with ability to interact with technical and business stakeholders.
  • ServiceNow Certifications for CSA or in CMDB, CMDB Health, Platform Analytics a plus.
  • Working experience with ServiceNow Process Automation a plus.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Minimum Qualifications:

Bachelor's Degree and 4 years of experience in Analytics, Modeling or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, Modeling or Reporting

Prefered Qualifications: 

  • Minimum of 3 years relevant experience with the CMDB and the CSDM framework.
  • Must demonstrate strong ability to perform advanced data analysis, reporting and creating dashboards.
  • ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
  • Hands-on experience with CMDB Workspace, CMDB Health, IRE and CMDB Data Certification. Ability to recommend design specifications and support.
  • Knowledge of Agile and SDLC delivery methods.
  • Ability to demonstrate critical thinking to perform root cause analysis, break/fix remediation, and recommend improvement initiatives.
  • Strong communication skills with ability to interact with technical and business stakeholders.
  • ServiceNow Certifications for CSA or in CMDB, CMDB Health, Platform Analytics a plus.
  • Working experience with ServiceNow Process Automation a plus.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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